Janet's Winona Story: Finding Energy and Balance at 54Explore All SymptomsIs HRT For Me?Join A Live Q&AOur missionAt Winona, it’s our goal to take the confusion out of menopause and help women get the solutions they need. We are a telehealth company that aims to empower, educate, and treat women throughout the entirety of their menopause journey. We offer doctor-prescribed, bioidentical hormone replacement therapy that is backed by science and shipped directly to your door. How it worksFirst, we’ll gather your medical history to determine safety and eligibility. After you complete the onboarding process, we’ll connect you with a doctor in your state. The doctor will review your onboarding answers and prescribe personalized treatment accordingly. You’ll be able to message your doctor with questions or concerns anytime, directly through our platform. Once your doctor prescribes your medication, you will typically receive it within 2-5 business days. Join the women's groupRead the journalWhat is HRT?Hormone fluctuations are part of every woman’s life; from puberty to menopause, hormones spike and wane. As women enter the menopause transition in their late 30s and early 40s, estrogen, progesterone, and testosterone begin to steadily decline, creating challenging symptoms.There are over 100 symptoms associated with declining hormones in the menopause transition, some of the most common including hot flashes, mood swings, and vaginal dryness. Hormone Replacement Therapy (HRT) is a prescription treatment used to boost hormone levels, by replenishing the estrogen, progesterone, and testosterone that diminish over time. At Winona, we only use plant-based, bioidentical hormones that are identical in molecular structure to those made naturally in your body.If you’re feeling overwhelmed by menopause symptoms, you’re not alone. Winona’s board-certified physicians are available to listen to your concerns and design a personalized HRT plan just for you. Read all about HRT. What is Menopause?Throughout a woman’s life, the female hormones estrogen and progesterone are responsible for reproductive health and for supporting many of the tissues throughout the body. These hormones are produced in the ovary, when stimulated by the brain to do so. As a woman ages, the ovaries stop producing sex hormones at the same rate.This can happen as early as in the late 30s or early 40s, and women may start to notice symptoms as a result of their changing hormones. Hormonal fluctuations may begin to cause irregularities in menstrual bleeding, mood swings, hot flashes, brain fog, changes in metabolism, and changes in sleep patterns. Some women may suffer from these types of symptoms for up to 10 years, before they finally complete the menopause transition. Read all about Menopause.
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Is By Winona legit?
By Winona (bywinona.com) has a 4.6 out of 5 rating on OK.one, based on 210 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 1% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple the telehealth appointments are, noting that online doctors and medical staff are always readily accessible to answer questions quickly. People deeply appreciate the personalized care, sharing that the treatments significantly reduced hot flashes and improved their overall daily energy levels and sleep.
Some reviewers were not happy with the overall product effectiveness, stating that they did not notice any positive changes in their symptoms after starting. A few other people also felt that unexpected automated refills and unhelpful customer service responses created genuinely frustrating experiences.
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Honestly, so far the meds I have tried have not seemed to make a difference, but I am still on my initial 3 month started dosing. Just had a quick chat with my Dr, and he is making a few small adjustments.
I understand this is a process to find the right combinations and am willing to be patient.
I appreciate the offers of other services and the response time I have seen.
Very happy with Winona, just hoping to find the right meds combo.
Reply from By Winona2026-08-12
Thank you for sharing your experience and for your patience throughout the process.
We understand that finding the right treatment plan can take time, and we appreciate your willingness to work with your doctor as adjustments are made. While many women experience symptom relief within the first few months, treatment is not always one-size-fits-all, and sometimes it takes a few modifications to find the combination that works best for your individual needs.
We’re glad to hear that you’ve had a positive experience with your doctor, our response times, and the support available through Winona. Thank you for trusting us with your care and for allowing us to be part of your wellness journey. We hope these recent adjustments help you move closer to the relief you’re looking for.
My decision to try Winona was the best decision I made in a long time!
It was an easy process, my questions were answered, I felt heard and I definitely feel a difference. I feel like a woman again.
Reply from By Winona2026-08-12
Thank you for sharing your experience! We’re so glad to hear that choosing Winona has made such a positive difference in your life.
It’s wonderful to know that the process was easy, your questions were answered, and that you felt heard and supported throughout your journey. Most importantly, we’re thrilled to hear that you’re feeling a meaningful difference in your well-being and feeling like yourself again.
Thank you for trusting Winona with your care and for taking the time to share your story. We’re honored to be part of your wellness journey and truly appreciate your kind words!
So happy to feel like my old self again. I’ve been on the pills for 2 1/2 months now. Get billed monthly and it’s shipped to me. Pretty straightforward. I haven’t had any issues getting in touch with my doctor. They respond quickly and check-in periodically. I’m 47 and tried everything to balance my hormones with no success until now. I love HRT and this is an easy affordable option.
Reply from By Winona2026-08-12
Thank you for your 5 star feedback, Nikki!
It is wonderful to hear that you are feeling like your old self again and that you’ve had such a positive experience with Winona!
We're happy that your HRT treatment plan has provided the relief you were looking for, and we appreciate your kind words about our communication and care.
We are grateful to be part of your health journey!
Starting HRT has literally changed my life. I not only have more energy, the brain fog is gone. I feel like i'm in my 30's. It has helped improve my depression and anxiety. I'm sleeping again so well. I'm a nurse and was retired prior to HRT. I even went back to work! Thank you!
Reply from By Winona2026-08-11
This is amazing, Joetta! We're so glad you're feeling better, and well enough to return to work!
We sincerely appreciate you taking the time to share your experience!
No more hot flashes! I may even be a little more chill too. I don’t stress as much, and if I am stressed, I’m not sweating profusely. Thanks,Winona. ☺️
Reply from By Winona2026-08-11
We love to hear this! Less stress is always a positive.
Thank you for the five stars!
It’s such a relief to tell someone my symptoms and get help. Nobody told me why my weight or age or diet were the problem. They heard me and gave me care that improved my life. It was quick, easy, affordable and encouraging. Couldn’t recommend more!
Reply from By Winona2026-08-11
Thank you for sharing your experience! We’re so glad to hear that you felt heard, supported, and cared for throughout your journey.
Too many women are left feeling dismissed or blamed for symptoms that can have a significant impact on their quality of life. It’s wonderful to know that you were able to discuss your symptoms openly, receive compassionate care, and find a treatment plan that improved your well-being. We’re also happy to hear that the process was quick, easy, affordable, and encouraging.
Thank you for trusting Winona with your care and for taking the time to share your story. We’re honored to be part of your wellness journey and truly appreciate your recommendation!
I absolutely love My Winona! The results have worked out perfectly for me. My prescription had changed midway through the cycle. I wound up with a lot of extra medication. The Dr advised me to go ahead and finish up the older script by adding just a bit more of the pump cream, until I am out. I will be able to refill when I am ready instead of having half of an unused prescription. Thank you Winona!!!
Reply from By Winona2026-08-11
Thank you for sharing your experience! We’re so glad to hear that your treatment has been working so well for you.
It’s wonderful to know that your doctor was able to guide you through a mid-treatment adjustment and help you make the most of your existing medication while ensuring your treatment remained effective. We’re committed to providing personalized care, and we’re happy to hear that you felt supported throughout the process.
Thank you for trusting Winona with your care and for taking the time to share your kind words. We’re honored to be part of your wellness journey and thrilled that you’re seeing such positive results!
This product is easy to use along with being cost effective.
Reply from By Winona2026-08-11
Thank you for sharing your experience! We’re so glad to hear that you’re feeling great.
It’s wonderful to know that you’ve found your treatment easy to use and cost effective. Making menopause care accessible, convenient, and effective is one of our goals, and we’re happy to hear that your experience has reflected that.
Thank you for trusting Winona with your care and for taking the time to share your feedback. We truly appreciate it!
Easy messaging. Medication arrives quickly and has worked well to reduce hit sweats and anxiety.
Reply from By Winona2026-08-11
We're so glad to know you've had a positive experience with us so far, TH!
We know that navigating the menopause transition can be hard, so it is reassuring to us that you find our messaging system easy to use and that your medication has arrived quickly!
It's even better to know that it's working well to reduce your hot sweats and anxiety!
Thank you for the 5 stars!
D
Dana WalkerUnited States · 1 review · Verified · Experienced 2026-08-03 ·
★★★★★
This has saved my quality of life and I…
This has saved my quality of life and I would recommend Winona to all my girlfriends ❤️
Reply from By Winona2026-08-11
We are absolutely thrilled to hear that our services have positively impacted your quality of life, Dana!
It is our goal to help you feel better than ever!
Did you know we have a referral program for your girlfriends?
To access your referral code, kindly visit this link: https://app.bywinona.com/referral.
The first time you refer a friend and they become a Winona patient, we'll credit their account $75, and you'll receive a $100 credit.
Each subsequent person you refer will earn you a $75 credit, and there are no limits on how many people you can refer.
They just need to complete the process of becoming a Winona patient!
Thank you for sharing your fantastic experience!
S
Susan RollsUnited States · 1 review · Verified · Experienced 2026-08-11 ·
★★★★★
Absolutely life changing
Absolutely life changing. No more hot flashes and night sweats. Working with Winona is fast and easy.
Reply from By Winona2026-08-11
Congratulations on your fantastic results, Susan!
No woman has time for hot flashes and night sweats!
We're absolutely thrilled to hear that your experience has been life-changing for you!
We appreciate your trust in us!
L
L. MoriartyUnited States · 2 reviews · Verified · Experienced 2026-08-11 ·
★★★★★
Thankful for Winona
Wonderful experience. Dr. Greta Hanson has always answered any questions or concerns that I have had quickly and compassionately. I always rave about my Winona experience to my family and friends. Thank you Winona!
Reply from By Winona2026-08-11
Thank you for your wonderful feedback, L!
Dr. Hanson is one of our most popular doctors and we love her as well!
We are so happy to hear that your experience has been so positive and that your questions and concerns have been addressed quickly and compassionately.
That is how your treatment plan should be!
It means a lot to us that you rave about your experience to family and friends, as it reinforces our commitment to providing top quality menopause care to women.
Thank you for the 5 stars!
Response time has been amazing on all ends, from the customer service, to the doctor replies. Top notch! The HRT is helping immensely. I have recommended it to numerous friends suffering from menopausal symptoms. Thank you, to all of the staff!
Reply from By Winona2026-08-11
Thank you for the wonderful review, Stephanie!
Hearing that our team’s response time has been helpful and that you are feeling the benefits of your HRT treatment is exactly the feedback we love to receive!
We are so grateful for your kind words and for your support in sharing Winona with your friends.
Don't forget to use your referral code to earn credits on your account!
You can use this link: https://app.bywinona.com/referral
The first time you refer a friend and they become a Winona patient, we'll credit their account $75, and you'll receive a $100 credit.
Each subsequent person you refer will earn you a $75 credit, and there are no limits on how many people you can refer.
They just need to complete the process of becoming a Winona patient!
Please know that we are always here to support you whenever you need us!
Great customer service. Easy to get answers quick. Product arrives as expected.
Reply from By Winona2026-08-11
Thank you so much for the kind words, Regan!
We are thrilled to know that you are happy with our customer service and that your medications are arriving exactly as expected.
We strive to make every interaction quick and easy, so it's wonderful to hear we've succeeded!
We appreciate your support!
We are sorry that you are not progressing in your treatment plan as fast as you had hoped, M.L., but please don't give up hope yet!
We see that you just completed your Follow Up and your Winona doctor is working with you on adjusting your medications.
It can sometimes take around 3 months for the body to adapt and adjust to the medications.
There may be some trial and error along the way in trying to find the right dose for your symptoms.
Your Winona doctor is committed to helping you find the relief you are seeking and has left you a message in your portal here: https://app.bywinona.com/message
We encourage you to stay the course!
We are here to support you always!
Winona offers simple and affordable access to HRT. I was initially really nervous about getting started but with tons of resources available to support your personal journey, I've felt supported the whole way. Customer for life!
Reply from By Winona2026-08-11
Thank you for sharing your experience! We’re so glad to hear that Winona has helped make HRT accessible and approachable for you.
We understand that starting HRT can feel overwhelming, and it’s wonderful to know that the educational resources, support, and care available through Winona helped you feel confident throughout your journey. Hearing that you’ve felt supported every step of the way means so much to our team.
Thank you for trusting Winona with your care and for taking the time to share your kind words. We’re honored to be part of your wellness journey and grateful for your continued support!
Thank you for sharing your experience! We’re so glad to hear that you’ve found the process so easy.
Making menopause care simple, convenient, and accessible is one of our top priorities, and it’s wonderful to know that your experience has been seamless.
Thank you for trusting Winona with your care and for taking the time to share your feedback. We truly appreciate it!
M
Maria S.United States · 2 reviews · Verified · Experienced 2026-08-11 ·
★★★★★
My Winona doctor helped me find the…
My Winona doctor helped me find the right doses of all the different hormones to make me feel like myself again! Thank you!
Reply from By Winona2026-08-11
Thank you for sharing your experience! We’re so glad to hear that your doctor was able to help you find the right treatment plan for your needs.
It’s wonderful to know that working together to adjust your hormone therapy has helped you feel like yourself again. Providing personalized care and helping women find relief from menopause symptoms is exactly what we strive for.
Thank you for trusting Winona with your care and for taking the time to share your kind words. We’re honored to be part of your wellness journey!
Winona, the perimenopause/menopause guru whisperers with their knowledge, expertise, and compassion to save women during these crazy years!
The company is great at communicating. Receiving and responding to messages and questions. The doctor working with me is also great with communicating. The products I'm using, the estradiol cream and trentinoin/estriol face gel are amazing! The face gel is so soft and making my skin soft too. My hair shed has slowed way down and I don't have near as many or as intense of hot flashes and panic attacks as I had three months ago before starting. My finger nails have completely stopped pealing and my tinnitus is barely noticeable! I tell everyone and anyone that will listen to me about Winona!! Winona having their own compounding pharmacy is so nice, it makes the process so much easier! I love Winona and am very thankful!
Reply from By Winona2026-08-11
Thank you for sharing such a thoughtful review! We’re so glad to hear that you’ve had a positive experience with both your provider and our team.
It’s wonderful to know that you’ve felt supported through clear communication and responsive care. We’re especially happy to hear about the improvements you’ve experienced since starting treatment, from fewer hot flashes and panic attacks to healthier nails, softer skin, reduced hair shedding, and overall improved well-being. Hearing that these changes have had such a meaningful impact on your daily life is incredibly rewarding for our team.
We’re also glad that having your medications compounded and shipped through our pharmacy has made the process more convenient and seamless for you. Thank you for trusting Winona with your care, for sharing your experience with others, and for taking the time to leave such kind feedback. We’re honored to be part of your wellness journey!
