Janet's Winona Story: Finding Energy and Balance at 54Explore All SymptomsIs HRT For Me?Join A Live Q&AOur missionAt Winona, it’s our goal to take the confusion out of menopause and help women get the solutions they need. We are a telehealth company that aims to empower, educate, and treat women throughout the entirety of their menopause journey. We offer doctor-prescribed, bioidentical hormone replacement therapy that is backed by science and shipped directly to your door. How it worksFirst, we’ll gather your medical history to determine safety and eligibility. After you complete the onboarding process, we’ll connect you with a doctor in your state. The doctor will review your onboarding answers and prescribe personalized treatment accordingly. You’ll be able to message your doctor with questions or concerns anytime, directly through our platform. Once your doctor prescribes your medication, you will typically receive it within 2-5 business days. Join the women's groupRead the journalWhat is HRT?Hormone fluctuations are part of every woman’s life; from puberty to menopause, hormones spike and wane. As women enter the menopause transition in their late 30s and early 40s, estrogen, progesterone, and testosterone begin to steadily decline, creating challenging symptoms.There are over 100 symptoms associated with declining hormones in the menopause transition, some of the most common including hot flashes, mood swings, and vaginal dryness. Hormone Replacement Therapy (HRT) is a prescription treatment used to boost hormone levels, by replenishing the estrogen, progesterone, and testosterone that diminish over time. At Winona, we only use plant-based, bioidentical hormones that are identical in molecular structure to those made naturally in your body.If you’re feeling overwhelmed by menopause symptoms, you’re not alone. Winona’s board-certified physicians are available to listen to your concerns and design a personalized HRT plan just for you. Read all about HRT. What is Menopause?Throughout a woman’s life, the female hormones estrogen and progesterone are responsible for reproductive health and for supporting many of the tissues throughout the body. These hormones are produced in the ovary, when stimulated by the brain to do so. As a woman ages, the ovaries stop producing sex hormones at the same rate.This can happen as early as in the late 30s or early 40s, and women may start to notice symptoms as a result of their changing hormones. Hormonal fluctuations may begin to cause irregularities in menstrual bleeding, mood swings, hot flashes, brain fog, changes in metabolism, and changes in sleep patterns. Some women may suffer from these types of symptoms for up to 10 years, before they finally complete the menopause transition. Read all about Menopause.
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Is By Winona legit?
By Winona (bywinona.com) has a 4.6 out of 5 rating on OK.one, based on 210 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 1% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple the telehealth appointments are, noting that online doctors and medical staff are always readily accessible to answer questions quickly. People deeply appreciate the personalized care, sharing that the treatments significantly reduced hot flashes and improved their overall daily energy levels and sleep.
Some reviewers were not happy with the overall product effectiveness, stating that they did not notice any positive changes in their symptoms after starting. A few other people also felt that unexpected automated refills and unhelpful customer service responses created genuinely frustrating experiences.
Auto-generated from all reviews of this business. For reference only.
Just celebrated my first full year with Winona. I was prescribed the cream and it helped immensely with night sweats and daytime hot flashes until a couple months ago when it all came back. I immediately contacted my assigned Doc. She’s been so attentive throughout the year. We discussed the return of symptoms. She recommended increasing cream pumps from 2 to 3 and transitioning to the Estrogen and Progesterone pills. The 3 pumps did not make much difference but 4 worked like a charm. My new Rx just shipped so I’m looking forward to seeing how the pills work. In any event, Winona and Dr. Torres have been fantastic.
Reply from By Winona2026-08-10
Thank you for sharing your experience and congratulations on your first year with Winona!
We’re so glad to hear that your treatment provided meaningful relief from your night sweats and hot flashes and that your provider has been attentive and supportive throughout your journey. Menopause symptoms can change over time, so it’s wonderful to know that when your symptoms returned, you felt comfortable reaching out and working with your doctor to adjust your treatment plan.
We’re especially happy to hear that you’ve felt well cared for and that the adjustments helped get your symptoms back under control. Thank you for your kind words about Winona and Dr. Torres. We’re honored to be part of your wellness journey and look forward to continuing to support you as you begin your new treatment regimen.
L
Lisa AguirreUnited States · 1 review · Verified · Experienced 2026-08-01 ·
★★★★★
Life changing experience
Trying to find the perfect words to express how grateful and thankful I am that God has blessed Winona’s staff with wisdom to help change my life, will be tough! An answer to my prayers, I am able to sleep well, night sweats are gone, and intimacy with my husband is back! My moods are under control, and my hips don’t hurt anymore! I can play with my granddaughter on the floor, I can participate in sexual positions, without pain. I can move all day without feeling fatigued. I am back to enjoying life again.
Reply from By Winona2026-08-11
We sincerely appreciate your kind words, Lisa! More importantly, we are thrilled to hear that you're feeling better. We are truly thankful you've chosen us on your journey.
Thank you so much for the five stars!
All of a sudden I am getting a $150 charge instead of $120.
Reply from By Winona2026-08-09
Hi Brittany! thank you for bringing this to our attention. We’re sorry to hear about the unexpected change in your charge. We’d like to look into this further and make sure we understand what happened. Please reach out to our support team directly with your account details so we can review this with you and help resolve the issue.
Excellent care, very interested in making sure you are truly informed on all of the different options and treatments.
Reply from By Winona2026-08-09
Thank you for sharing your experience! We're so glad to hear that you feel well-informed about your treatment options. We believe that providing clear and comprehensive information is key to empowering you in your healthcare journey.
So much relief! I recommend Winona to all my friends and family.
Reply from By Winona2026-08-09
We're so happy to hear you've found such relief and are sharing your positive experience with others! Your recommendation means the world to us, and we’re grateful to be part of your wellness journey.
Thank you for your wonderful feedback! We are so pleased to hear that you appreciate our site, our team, and our product. We truly value your positive experience with us.
We are so happy to hear that you are feeling like yourself again! We truly appreciate your wonderful feedback.
J
J. NicoleUnited States · 2 reviews · Verified · Experienced 2026-08-08 ·
★★★★★
Life-Changing!! Shoulda done it 10yrs ago!
I suggest every woman who is in their mid- late thirties to check out the site. Take the quiz. I almost lost everything in my life because I couldn’t see how miserable I was. As women we get used to just dealing with pain and uncomfortability. Within the first two days, I slept seven hours straight. I was only sleeping 2 to 3 hours a night. Within the first week, my anger mood swings, and poor patience with everybody was gone, three weeks no more hot flashes!! that alone is worth all the money in the world. We are still making adjustments and I’ve just come to terms with the fact that I cry a lot more.😆 the doctors are amazing and I’m always answered back in less than 24 hours. I wish I would’ve known about this 10 years ago. I’m 49 now and wish I wouldn’t have been so miserable the last 10 years. I tell so many women about it and they think that they don’t need hormones or they’re not old enough for it yet… you’re old enough for it girl!! do it. It will make everyone in your life happier and make you 1 million times happier!!
Reply from By Winona2026-08-09
Thank you so much for sharing your experience with us! We’re incredibly grateful to hear how much of a difference your treatment journey has made for you—from better sleep and improved mood to finding relief from hot flashes.
Most importantly, we’re so glad you feel supported by our doctors and care team throughout the process. Your kind words mean so much to everyone here, and we love hearing that you’re sharing your experience with other women who may be going through similar challenges.
Thank you for trusting us to be part of your journey. Here’s to feeling better, sleeping better, and enjoying life to the fullest! 💕
The high level of professionalism and expertise have been instrumental im regaining my health.
Reply from By Winona2026-08-10
Thank you for your kind words! We’re so happy to hear that you’ve felt well cared for throughout your journey. Your trust means a lot to our team, and we’re wishing you continued progress and feeling your best!
I appreciate the quick responses and access to information at all times of the day.
Reply from By Winona2026-08-10
Thank you for your feedback! We’re so glad you’ve been able to get the support and information you need when you need it. Our patient care team is available 7 days a week to assist with your concerns, and we’re always happy to be here for you!
Wonderful, effective products and great physicians who are very responsive. Highly recommended!
Reply from By Winona2026-08-10
Thank you so much for the lovely review! 💜 We’re thrilled to hear you’ve had a positive experience with our care and support. We truly appreciate your recommendation and are grateful to be part of your journey!
The website was easy to use and informative. The doctor taking care of me was proactive and responded to concerns immediately. The packaging is discrete, and shipments include information I need without unnecessary garbage.
Reply from By Winona2026-08-10
Thank you for sharing your experience! 💜 We’re so glad you found everything easy to navigate and that you felt well supported by your doctor. It’s also wonderful to hear that the packaging and information included with your shipments have been convenient and thoughtful. We truly appreciate your kind words!
Life changing! The company has been great, answering any questions I had. But the meds (Estrogen body cream w/progesterone) really have worked for me. No more insane hot flashes, night sweats and I'm actually sleeping through the night. Worth a try if you have any of the same symptoms that I had. They took about a month to start working and I couldn't be happier.
Reply from By Winona2026-08-10
Thank you so much for sharing this! We’re so happy to hear you’ve had such a positive experience and that you’ve been able to find relief and get better sleep. We truly appreciate your trust and are grateful to be part of your journey! 💜
Anne MulvihillUnited States · 2 reviews · Verified · Experienced 2026-08-01 ·
★★★★★
Smooth and easy experience
It was easy to sign up online, get the right prescription and receive medications directly in the mail and refills without having to think about it
Reply from By Winona2026-08-09
We're so happy to hear that our online sign-up, prescription process, and medication delivery have been so convenient for you. Thank you for your kind words!
I like how easy it is to ask the physicians any questions. The product seems to be working. My mood has improved.
Reply from By Winona2026-08-09
We're so pleased to hear how easy it is for you to connect with our physicians for any questions. It's wonderful that our product is making a positive difference and that your mood has improved!
K
Kelly SUnited States · 1 review · Verified · Experienced 2026-08-08 ·
★★★★★
Easy process
Easy process, doctor available for questions. I notice a big improvement in my mood.. no more crazy mood swings. I fall asleep much easier but still have difficulty staying asleep. Libidos improved.
Reply from By Winona2026-08-09
We're so glad to hear that you found the process easy and that your doctor was available to answer your questions. It's wonderful that you've noticed such a significant improvement in your mood and sleep. We appreciate you sharing your experience!
I really wasn’t sure what to expect, if anything, signing up for hormone help online?! But I am blown away with the changes I’ve seen in myself! I’m on month 3 & I’ve gotten back to being better than I was before my hysterectomy! My energy is back, I’ve lost inches in my stomach & hips that I was positive were never coming off again & my sex drive is back full force! My doctor I have made the process so easy! I’m so happy to have my life back!
Reply from By Winona2026-08-09
Thank you for sharing your incredible experience! We are absolutely thrilled to hear how much positive change you've seen in just three months. We're so happy you have your life back!
My experience has been flawless! Quick and easy, I have my own doctor who responds quickly and answers all my questions or concerns . I feel back to myself and all my symptoms all gone !
Reply from By Winona2026-08-09
Thank you for sharing your wonderful experience! We're so happy to hear that your journey has been quick and easy, and that your doctor has been responsive in addressing your questions and concerns. It's truly fantastic to know you're feeling back to yourself and that your symptoms are gone!
paid for 90 day supply but the cream only lasted about 69-65 days. The dose is low and I have not felt any different.
Reply from By Winona2026-08-09
Hi Amy! Thanks for sharing your feedback. Please keep in mind that results can take time and may vary from person to person.
We’re sorry to hear that the cream didn’t last as long as expected and that you haven’t noticed a difference yet.
We’d love the opportunity to look into this for you. Please reach out to our support team, and we’ll be happy to help!