Janet's Winona Story: Finding Energy and Balance at 54Explore All SymptomsIs HRT For Me?Join A Live Q&AOur missionAt Winona, it’s our goal to take the confusion out of menopause and help women get the solutions they need. We are a telehealth company that aims to empower, educate, and treat women throughout the entirety of their menopause journey. We offer doctor-prescribed, bioidentical hormone replacement therapy that is backed by science and shipped directly to your door. How it worksFirst, we’ll gather your medical history to determine safety and eligibility. After you complete the onboarding process, we’ll connect you with a doctor in your state. The doctor will review your onboarding answers and prescribe personalized treatment accordingly. You’ll be able to message your doctor with questions or concerns anytime, directly through our platform. Once your doctor prescribes your medication, you will typically receive it within 2-5 business days. Join the women's groupRead the journalWhat is HRT?Hormone fluctuations are part of every woman’s life; from puberty to menopause, hormones spike and wane. As women enter the menopause transition in their late 30s and early 40s, estrogen, progesterone, and testosterone begin to steadily decline, creating challenging symptoms.There are over 100 symptoms associated with declining hormones in the menopause transition, some of the most common including hot flashes, mood swings, and vaginal dryness. Hormone Replacement Therapy (HRT) is a prescription treatment used to boost hormone levels, by replenishing the estrogen, progesterone, and testosterone that diminish over time. At Winona, we only use plant-based, bioidentical hormones that are identical in molecular structure to those made naturally in your body.If you’re feeling overwhelmed by menopause symptoms, you’re not alone. Winona’s board-certified physicians are available to listen to your concerns and design a personalized HRT plan just for you. Read all about HRT. What is Menopause?Throughout a woman’s life, the female hormones estrogen and progesterone are responsible for reproductive health and for supporting many of the tissues throughout the body. These hormones are produced in the ovary, when stimulated by the brain to do so. As a woman ages, the ovaries stop producing sex hormones at the same rate.This can happen as early as in the late 30s or early 40s, and women may start to notice symptoms as a result of their changing hormones. Hormonal fluctuations may begin to cause irregularities in menstrual bleeding, mood swings, hot flashes, brain fog, changes in metabolism, and changes in sleep patterns. Some women may suffer from these types of symptoms for up to 10 years, before they finally complete the menopause transition. Read all about Menopause.
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Is By Winona legit?
By Winona (bywinona.com) has a 4.6 out of 5 rating on OK.one, based on 210 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 1% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple the telehealth appointments are, noting that online doctors and medical staff are always readily accessible to answer questions quickly. People deeply appreciate the personalized care, sharing that the treatments significantly reduced hot flashes and improved their overall daily energy levels and sleep.
Some reviewers were not happy with the overall product effectiveness, stating that they did not notice any positive changes in their symptoms after starting. A few other people also felt that unexpected automated refills and unhelpful customer service responses created genuinely frustrating experiences.
Auto-generated from all reviews of this business. For reference only.
The process is easy, streamlined, and provides me effective. Targeted healthcare, allowing me to go back to living my life.
Reply from By Winona2026-08-09
Thank you for your wonderful feedback! We're so pleased to hear that you found our process easy and streamlined. Happy to know that this has allowed you to get back to living your life. We appreciate you sharing your positive experience!
Very responsive to my questions and throughout the process. Great product - easy to manage
Reply from By Winona2026-08-09
Thank you for your wonderful feedback! We're so pleased to hear that we were responsive to your questions and that you find our product easy to manage. We truly appreciate your kind words!
My experiencing with Winoma has been life saving, I am able to breathe again and experience pleasant conversations with dinner, my relationship has improved from feeling irritable to peaceful.. i recommend 10 out of 10 xoxoxo
Reply from By Winona2026-08-09
We are so incredibly happy to hear that Winona has had such a life-saving impact on you! It's wonderful to know that you're able to experience peace in your relationships. Your recommendation means the world to us!
It helped me with my hot flashes and just balanced me
Reply from By Winona2026-08-06
Thank you for sharing your experience! We’re so glad to hear that Winona has helped you feel more balanced and that you’ve found relief from hot flashes and improvements with your sleep. Feeling comfortable and supported through this journey is so important, and we truly appreciate you trusting us with your care.
C
Chelsea MattesonUnited States · 1 review · Verified · Experienced 2026-06-01 ·
★★★★★
I haven't noticed a big difference
I haven't noticed a big difference. Same acne, weight gain and bloating.
Reply from By Winona2026-08-06
Thank you for taking the time to share your experience. We truly appreciate your feedback and understand that beginning HRT can be a very personal journey. Everyone’s body responds differently, and the time it takes to notice changes can vary from person to person.
We’re sorry to hear that your experience has not been what you were hoping for so far. We encourage you to continue messaging your doctor through the patient portal so they can better understand your concerns, answer your questions, and help guide you toward the best next steps.
If you need assistance, you may reach out to our patient care team at [email protected].
Thank you for giving us the opportunity to support you, and we appreciate your trust in Winona.
K
Kara LawrenceUnited States · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Been great so far.
Reply from By Winona2026-08-06
Thank you for sharing your experience! We’re so glad to hear that things have been going well for you so far.
It’s wonderful to know that your experience with Winona has been a positive one. We look forward to continuing to support you throughout your wellness journey and hope you continue to see meaningful improvements with your treatment.
Thank you for trusting Winona with your care and for taking the time to share your feedback. We truly appreciate it!
The doctor really listened to me and took the time to answer my questions. I feel such a big difference after three months! Winona makes it easy to get the care I need at a price that is affordable.
Reply from By Winona2026-08-06
Thank you for sharing your experience! We’re so glad to hear that things have been going great for you so far.
It’s wonderful to know that your experience with Winona has been a positive one. We look forward to continuing to support you throughout your wellness journey and helping you achieve your health goals.
Thank you for trusting Winona with your care and for taking the time to share your feedback. We truly appreciate it!
m
mary annUnited States · 3 reviews · Verified · Experienced 2026-08-06 ·
★★★★★
I did not have any positive results
Reply from By Winona2026-08-06
Thank you for sharing your feedback. We’re sorry to hear that you did not experience the results you were hoping for.
We understand how disappointing that can be. Every woman responds differently to hormone therapy, and while many patients experience improvement within the first few months, some may require adjustments to their treatment plan to achieve the best results.
We encourage you to continue working with your doctor to discuss your symptoms and treatment response. Your doctor can review your progress and determine whether any changes may be appropriate. We appreciate the opportunity to support you and thank you for trusting Winona with your care.
J
Jennifer RichardUnited States · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
I appreciate the service and…
I appreciate the service and convenience I received from Winona
Reply from By Winona2026-08-06
Thank you for sharing your experience! We’re so glad to hear that you appreciated the service and convenience Winona provides.
Making menopause care simple, accessible, and convenient is one of our top priorities, and we’re happy to know that your experience reflected that. Thank you for trusting Winona with your care and for taking the time to share your feedback. We truly appreciate it!
Becky FeuerbornUnited States · 1 review · Experienced 2026-01-31 ·
★★★★★
Incompetent "doctors"
Incompetent "doctors". I asked about their oral options and was told by Dr. Dev they were compounded and bioidentical. This was a LIE. They charged me a ridiculous amount of money for meds that I could get at any pharmacy, including the one I work at. I also found that DHEA is commonly available everywhere, no need to pay these prices. I did NOT have any improvement in my symptoms and the "doctors" wanted to keep on, keeping on with the same treatment. Also, I just noticed the glowing reviews on the Winona site, yet there is no way for me to leave one--if that isn't a red flag, I don't know what is.
Sometimes they automatically refill your meds, sometimes they don't--like my 3rd fill.
Reply from By Winona2026-08-06
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations and that you did not experience the symptom relief you were hoping for.
We would like to clarify a few points about our treatment approach. Our HRT treatment options are made with natural, bioidentical hormones that are derived from plants. Bioidentical hormones are identical in chemical and molecular structure to the hormones produced naturally in the body. They are created through a process that extracts and purifies plant-derived hormones, which are then compounded by a licensed pharmacist and prescribed by a board-certified physician.
We also understand your concerns regarding DHEA. While DHEA is available for purchase over the counter, at Winona we offer it as a prescription medication because patient safety is our priority. Prescribing DHEA allows our physicians to recommend doses that are both safe and appropriate based on each patient's individual needs.
We recognize that treatment response varies from person to person. While many women begin experiencing symptom relief within the first month of treatment, approximately 80% report significant relief within three months. However, some patients require adjustments to their treatment plan, and not every therapy is the right fit for every individual.
We also apologize for the frustration you experienced with your refill process. After 10 weeks of treatment, all patients must complete their follow up to prevent running out of refills. After that first follow-up, future ones will be sent yearly.
Thank you again for your honest feedback. We appreciate the opportunity to address your concerns and continually improve the care and support we provide.
T
Tina GossmanUnited States · 2 reviews · Verified · Experienced 2026-07-30 ·
★★★★★
I should’ve not waited
I’m loving they way I feel now and everything has been so easy
Reply from By Winona2026-08-07
Thank you for sharing your positive experience. We're so happy to hear you're loving how you feel and that your Winona journey has been easy. We truly appreciate you taking the time to leave a review. We wish you continued success on your health journey. We're always here if you need anything along the way :)
Very positive experience with Winona! I have no complaints, everything has been very smooth.
Reply from By Winona2026-08-09
Thank you so much for sharing your experience! We’re thrilled to hear that everything has been smooth and that you’ve had such a positive experience with Winona. We truly appreciate your kind words and support!
J
Joy DodsonUnited States · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Quick response
Everyone has been very responsive and helpful. The process was easy.
Reply from By Winona2026-08-09
Thank you for sharing your experience! We're so glad to hear that our team has been responsive and helpful, and that you found the process easy. Providing supportive and straightforward care is exactly what we strive for.
This company is easy to work with and I have been very satisfied with the product and customer service.
Reply from By Winona2026-08-09
Thank you for sharing your positive experience! We're so glad to hear that you found our company easy to work with and that you're satisfied with both our product and customer service. We truly appreciate your feedback!
My experience was good. It took away alot of the symptoms that come with perimenopause.
Reply from By Winona2026-08-09
Thank you for sharing your positive experience! We're so glad to hear that your experience was good and that many of the symptoms associated with perimenopause have been alleviated. It's wonderful to know that you've found relief.
We're so glad to hear you're feeling normal again! Thank you for sharing your positive experience with us.
A
Anna RobinsonUnited States · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
I stopped having hot flashes!!
Reply from By Winona2026-08-09
We are so happy to hear about your positive experience and that you're no longer experiencing hot flashes! Thank you for sharing your wonderful feedback with us.