CAKES body (cakesbody.com) has a 2.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 62% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
c
customer · 9 reviews · Experienced 2026-04-25 ·
★★★★★
I’m honestly shocked at all the bad…
I’m honestly shocked at all the bad reviews here. I’ve had the Cakes round non-sticky nipple covers for a couple of years and I love them for my dresses in the summer. They are NOT meant to hold your boobs up. They are just nipple covers. If I place mine a certain way, I can sometimes get a little lift but that’s not what they’re intended for. I’m 46 and at the point where I don’t give a crap whether my boobs are perky or not so lift isn’t important to me. What’s important is being able to wear dresses that don’t work with traditional bras. I haven’t had any issues with them slipping off (they’re meant to go under tight fitting tops) even in the high humidity of New England summers. I haven’t tried the sticky version since I’m bigger chested (36DD) and prefer to have support with loose fitting tops. I think there’s a misconception of what the product is and that’s why people leave bad reviews. The company is not a scam and not one of those fly by night social media popups.
Reply from CAKES body2026-04-28
Hi there, we honestly couldn't have said it better ourselves — thank you for this! You've perfectly captured what our nipple covers are designed for, and your point about expectation gaps is something we work hard to address every day. The fact that they've held up through New England summers says everything. We love your energy and we're so grateful for customers like you who truly get it. Thank you for sticking up for us! 🩷
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CLM · 1 review · Experienced 2026-04-20 ·
★★★★★
Great product
Both my daughter and I love these. I use them for sundresses and a few tops that are difficult to match with a bra and she uses with workout tops and with thinner tops. I prefer the sticky cakes and use in both triangle and circle shapes. The packaging is attractive and great for storage.
Reply from CAKES body2026-04-21
Hi!
We love that Cakes has become a household staple for both you and your daughter! Sundresses, workout tops, thinner tops - it sounds like between the two of you, you've got every outfit covered. We're also so glad the packaging is hitting the mark - we put a lot of thought into it!
Thank you for the lovely review.
Product does not fit as advertised- girls with larger chests, don’t be fooled!
My order arrived with a missing product and there is no way to easily facilitate a return. It sends you to an AI chat bot that claims to be contacting a human agent, then nothing happens.
Horrible customer service and incorrect sizing. Don’t believe any influencer you see using this product. You are at better off visiting an actual store to get sized and deal with humans.
Reply from CAKES body2026-04-20
Hi there, we're truly sorry - receiving an incomplete order is not acceptable and we want to make it right. We also hear your frustration with our chat support and we're sorry you weren't able to reach a real person when you needed one. Please email us directly at [email protected] and a member of our team will personally ensure your missing item is taken care of. We look forward to hearing from you!
I have every product from CAKES and I love them all!! I wear the grippys with my swimsuits and sports bras and then wear the sticky’s for when I need something “sticky” to stay in place!! Recommend them to all my family and friends!!
Reply from CAKES body2026-04-16
The full CAKES collection and a perfect system for every occasion — we love it! The Grippys for swimsuits and sports bras and the Stickys when you need that extra hold is honestly the ideal combo. Thanks for spreading the word about CAKES body — that means the world to us! 🩷
H
Heidi Capen · 1 review · Experienced 2026-04-07 ·
★★★★★
I LOVE this product
I LOVE this product. In the past, I have tried it all. For the first time, I feel like this is working!! I wear the grippy circles daily!! I recently got the sticky circles in the cleavage bra and I was nervous- nothing stays on my small chest… BUT.. not only did I feel support and lift but they stayed “stuck” all day long, on a hot sweaty day! I couldn’t believe it. I highly recommend!!
Reply from CAKES body2026-04-09
Hi Heidi, this is exactly what we love to hear — especially the hot sweaty day test, because if they hold up through that, they can hold up through anything! We're so glad the Cleavage Bra surprised you and that you've found your perfect Cakes combo with the Grippy Circles for daily wear too. Thank you for giving us a shot despite the nerves — we're so happy we could deliver! 🎉
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Courtney · 1 review · Experienced 2026-04-04 ·
★★★★★
Love the Cakes OG, Cakes Tape, and Cakes Body Products to come! Can’t wait!
Absolutely love this product! I have really sensitive skin and appreciate that I have never experienced irritation especially when wearing them at the gym or in a swimsuit. I 100% threw out all of my pads for any top, dress, sports bra, or bathing suit and have swapped them out for Cakes every time. I love that as a company they’ve continued to listen to their customers and just released Cakes Tape to address the need for support and lift. I paired the Cakes Tape with my grippy cakes for lift and support for a recent wedding I was in and all stayed in place - way more comfortable than a strapless bra too! I look forward to the continued products to come!
Reply from CAKES body2026-04-09
Hi Courtney, we are absolutely obsessed with this review — thank you! The fact that you've replaced every pad and bra alternative in your wardrobe with Cakes means the world to us. And the Cakes Tape + Grippy Cakes combo for a wedding? That's the dream team right there! We're so glad your sensitive skin has never had an issue and that you felt supported and comfortable all day. We love that you're as excited about what's coming next as we are — stay tuned! 🎉
L
Linda K · 2 reviews · Experienced 2026-04-04 ·
★★★★★
DOn't buy from this company!!!
Again, if I could give them a 0 I would. When my order was not the product they represented in their ad, I emailed asking them to refund or make it right. They did not respond so I reached out again only to be told I was at that point a few days past the return window and could do anything suggesting I spend another $50 on more of their worthless product. When I gave them a bad review they reached out 6 months later with a bunch of crap that they were sorry yet NO interest in making it right. Terrible product, terrible customer service!!
Reply from CAKES body2026-04-09
Hi Linda, we hear you and we appreciate you sharing your experience. Your feedback has been forwarded to our management team for review. Thank you for taking the time to let us know.
J
Jen · 1 review · Experienced 2026-03-15 ·
★★★★★
I never even got to try these
I never even got to try these. The customer service was so poor. I ordered a bundle. One item was preorder and I did see that they wouldn’t ship until preorder was ready. Well. It got delayed so I got an email staying they were shipping separately. 5 days and still no tracking. When I contacted them they said that the new date was April 13th. Over a month after I ordered. Then in the chat I had with “Jechel” at Cakes, she apologized and said it would be end of next week March 20th. I clarified and she confirmed. Then when questioned about the cakes cleavage bra and the preorder date difference on website and what she was telling me, then the date changed to April 20th. Whole story changed. She canceled my order because they couldn’t ship earlier. No clue about product. But the worst customer service. I’m all about supporting small businesses but they need to honor their word
Reply from CAKES body2026-03-31
Hi Jen, thank you for taking the time to share this — and we're truly sorry for the confusion and frustration this preorder experience caused. Preorder timelines can shift, and while that's sometimes unavoidable, the way the updated information was communicated to you clearly wasn't good enough. You deserved consistent, accurate updates and that didn't happen here. We understand why that's disappointing, especially when you were actively trying to get clarity. We'd love the opportunity to make this right — please reach out to us at [email protected] and we'll take care of you.
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Sophia kang · 3 reviews · Experienced 2026-03-13 ·
★★★★★
Poor customer service and sizing
I’ve ordered from Cakes Body before and never had an issue, which makes this experience even more disappointing. I recently ordered a replacement sticky bra in the same exact size I had purchased previously. Unfortunately, the new one does not fit the same at all.
The item is brand new and has never been worn, yet the company absolutely refuses to exchange it. Their solution was essentially that I’m out of luck and should just purchase another one. For a company selling an intimate product where sizing can vary, refusing to allow exchanges for an unused item is a terrible customer service policy.
Instead of trying to resolve the issue or stand behind their product, they doubled down on the policy and offered no real help. Now I’m stuck with a product I cannot use.
I’m extremely disappointed in how this was handled and expected much better from a company I had previously trusted. Because of this experience, I will not be ordering from them again and will be filing a complaint with the Better Business Bureau.
Reply from CAKES body2026-03-31
Hi Sophia, we really appreciate your loyalty as a returning customer, and we're sorry this experience didn't reflect the standard you'd come to expect from us. Sizing consistency is something we take seriously, and we understand how frustrating it must feel to reorder in confidence and have the fit be different. While our policy exists for hygiene reasons — as is standard for intimate apparel — we never want a loyal customer to feel like they're left without options. We'd genuinely like to look into this further for you. Please email us at [email protected] and we'll do our best to find a solution.
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ATB · 17 reviews · Experienced 2026-03-09 ·
★★★★★
Usurious return fee, product would never work for a person over 25
The product would never work for anyone over 25 years old. So I immediately asked to return them. They say dont bother sending them back, then they charge a "restocking fee"...for what? I didn't have to return them! And you are charging me $5? The whole email response was done by an AI agent, which is not a very good AI agent. I am now reading all these reviews and WOW looks like they are a pretty awful company.
Reply from CAKES body2026-03-31
Hi there, thank you for sharing your feedback — and we're sorry this experience left you feeling frustrated. To clarify, our return fee is a flat processing fee, not a restocking charge, and it applies regardless of whether the item is physically returned — we understand that can feel confusing and we're always open to feedback on how we communicate that. As for our products, they're designed to work across a wide range of body types and ages, though we know they're not the right fit for everyone. We'd also love the chance to connect with you directly — a real person on our team would be happy to help. Please reach out at [email protected].
C
Customer · 2 reviews · Experienced 2026-03-06 ·
★★★★★
Billed me in Nov 2025, still no product in Mar 2026!
If I could give a negative star I would. I placed an order during black friday week in Nov 2025. They billed me and showed the product as "partially fulfilled" but didn't actually send it. I wrote and they apologized it was just late due to the crush of orders. I'd get it any day. Late December -- I write -- they claim they are backordered. They promise it again "shortly." Give me a new order number and promise it again and again - and now (in March) are now blaming me for the delay saying I chose something on "pre-order." Worst customer service ever (and yes I have screenshots and full documentation at every step to back each interaction up).
Reply from CAKES body2026-03-31
Hi there, we are truly sorry — this is not the experience anyone should have, and we completely understand your frustration. Being billed in November and still without your order in March is unacceptable, and the inconsistent communication along the way made it so much worse. This deserves our immediate attention. Please email us directly at [email protected] and we will personally ensure this is resolved right away. We want to make this right.
M
Maddie Smith · 2 reviews · Experienced 2026-03-02 ·
★★★★★
Cakes #1 Fan
Since buying my first pair of Cakes 2 years ago, I can truly saw there is no product I swear by more. I wear the grippies or stickies with 90% of my outfits, and I've never felt more comfortable or more confident styling my clothes.
I've recommended Cakes to dozens of friends, and everyone agrees these nipple covers have truly changed their life. An 11/10 from me!
Reply from CAKES body2026-04-01
Hi Maddie, an 11/10 review from a 2-year fan — it doesn't get better than that! We love hearing that both the Grippies and Stickies have become such a staple in your wardrobe, and the fact that you've been sharing them with friends means the world to us. Thank you for being such an incredible part of the Cakes community — we're so happy to have you!
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Linda · 1 review · Experienced 2026-01-05 ·
★★★★★
I still remember the very first time I…
I still remember the very first time I discovered CAKES when they appeared on Shark Tank. I ordered out of pure curiosity… and honestly, I had no idea it would completely change how I felt in my clothes.
No bra. No digging straps.No back pain.
No discomfort by the end of the day.
Just smooth support, confidence, and freedom.
As a busy professional, mom, and entrepreneur constantly on the move, comfort matters. CAKES gave me the ability to feel supported without feeling restricted and that alone was a game changer.
I loved them so much that I started sharing them with my sisters, friends, and literally everyone who would listen. Because when you find something that actually works, you do not gatekeep it.
From my first purchase as a customer to now, this has been one of those full circle moments.
If you know, you know. And if you do not yet… trust me, your back and outfits will thank you.
Reply from CAKES body2026-04-01
Hi Linda, this truly made our day — thank you for taking the time to share your journey with us from that very first Shark Tank curiosity purchase to now. "No bra. No digging straps. No back pain." — you captured exactly what we set out to create, and hearing that it's made such a difference for a busy professional, mom, and entrepreneur means everything to us. And you're absolutely right — when you find something that works, you don't gatekeep it! Thank you for sharing Cakes with everyone who would listen. We're so grateful to have you in our corner.
Throwing ever wrinkled bra pad away and only using Cakes! Literally! I love the product, both the grippy and sticky, triangle and circle! You can’t see the through tops and they stay put! If I could give 10 stars I would!
Reply from CAKES body2026-04-01
Hi Mandy, consider those wrinkled bra pads officially retired! 🎉 We love hearing that you've tried all so many CAKES products and they're all working for you — that's exactly the kind of confidence and comfort we want every customer to feel. Thank you so much for the kind words and the would-be 10 stars — we'll take it!
Daughter wore the cleavage bra under her homecoming dress and it covered and supported all night. She’s a small D and she said it stayed up and didn’t get loose from sweating or hopping around on the dance floor . 10x better than the store brands we have bought before.
Reply from CAKES body2026-04-01
Hi Maureen, this is such a sweet review — homecoming is exactly the kind of occasion where you need something that will hold up all night, and we're so glad the Cleavage Bra delivered! Dancing, sweating, and still staying put is the ultimate test and it sounds like it passed with flying colors. We hope your daughter had an amazing night!
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Rita Kitts · 2 reviews · Experienced 2026-02-14 ·
★★★★★
These Are So Bad and You Will Never Get All of Your Money Back.
The cleavage bra did not fit correctly despite measuring and ordering the right size. 32C, exactly in the size range that is supposed to work well for this product. It smashed my boobs into this strange, uneven shape that did not work under any outfits. Re-positioned them multiple times, watched the advice videos, just so bad. In just those few adjustments I noticed that the adhesive was already beginning to fail. Decided to return them. The site said I'd have to pay a $5 return fee to pay for the return shipping. After I approved the return, I was informed that I could just keep the product. They then refunded my fees minus $5 - so they kept the $5 return shipping fee even though nothing was shipped back.
Reply from CAKES body2026-03-31
Hi Rita, thank you for this detailed feedback — we're sorry the Cleavage Bra didn't work for you despite ordering the right size and following our guidance. Fit with this style can genuinely vary depending on breast shape and placement, and we know that's disappointing to discover after the fact. We also want to address the fee — the $5 is a processing fee that helps cover the cost of fulfilling and shipping your original order, and is not a return shipping charge. We understand that distinction wasn't clearly communicated during your return experience, and that's something we're actively working to improve.
K
Krithika S · 1 review · Experienced 2025-09-09 ·
★★★★★
Very deceptive marketing
Very deceptive marketing. I feel like I got scammed out of $50. I was so excited to try their cleavage bra as a small chested woman, but when I actually tried it on, it did absolutely nothing for my cleavage. I got the right size and tried it multiple times using different application methods and nothing worked. The design is flawed - not to mention the pull up tabs with the adhesive on one side is nonsensical. You use your fingers to pull them up, so yeah eventually the adhesive is going to wear off from repeat contact. When I tried to return them, they said they don't accept international returns and gave me a 50% refund and let me keep the product, which is better than nothing I guess.
Reply from CAKES body2026-03-31
Hi Krithika, we're sorry the Cleavage Bra didn't deliver the results you were hoping for — we completely understand how disappointing that feels, especially at that price point. The Cleavage Bra is designed to enhance natural shape, and results can vary significantly depending on breast size and placement, which we recognize isn't always clearly communicated upfront. We're glad our team was able to offer a partial resolution, and we appreciate your patience navigating our international return process. Your feedback on both the product experience and how we set expectations is genuinely valuable to us as we continue to improve. Thank you for taking the time to share it.
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Raj S · 1 review · Experienced 2026-02-04 ·
★★★★★
Make for an amazing gift
Great gift for my wife
Reply from CAKES body2026-04-01
Hi Raj, that's so thoughtful — we love hearing that Cakes made a great gift! We hope your wife enjoys them. You clearly know her well! 😊
A
A L · 2 reviews · Experienced 2025-10-15 ·
★★★★★
They didn’t stick!
I have tried to post my review to Cakes' website directly on 3 separate occasions in the months since I ordered, but it won't let me post it, so here we are. I tested these out for a simple drinks and unfortunately they started peeling off within 30 minutes. I wasn’t even dancing or sweating so I’m pretty disappointed given the price. I really wanted to love these but they didn’t work for me.
Reply from CAKES body2026-03-31
Hi! We're sorry to hear the adhesive didn't hold up the way it should — peeling within 30 minutes under normal conditions is genuinely not the experience we want for anyone, and we appreciate you sharing that honestly. We'd also like to address your note about leaving a review on our site — our review platform is open to all verified purchasers, so if you ran into a technical issue we'd want to know about that too. Please reach out to us at [email protected] and we'd be happy to look into both concerns and make sure you're taken care of.
Horrible customer service. I ordered 3 pairs of Cakes, they sent me the wrong sizes and refused to send me refund or exchange the product. Never will buy from them again.
Reply from CAKES body2026-03-31
Hi Iuliia, we're sorry to hear the sizing didn't work out for you — we understand how disappointing that can be. We do want to note that your order contained the Sticky Starter Pack, which is a Final Sale bundle and is ineligible for returns or exchanges, as noted on the product page at the time of purchase. We always recommend checking our size guide before ordering to help find the best fit.