CAKES body (cakesbody.com) has a 2.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 62% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
I’d give 0 stars if I could. As someone of a C/D cup size that’s had 3 children, it’s really hard to shop for products like these or find anything that actually works. After months of their marketing getting to me on social media, I wandered onto their website to take a look around. The VERY first thing I reviewed was the return policy, knowing full well what kind of luck I’d had in the past. Must request a return within 21 days, products can’t have been worn, and must be in original packaging. Policy good for anything not marked “not eligible for return” or “final sale”. So the things MARKED not eligible for return or final sale steer clear of but everything else….we good!! Right?!
So, me being a normal consumer, unaware of the games afoot, having read the return policy, having scanned the product pages of each item I was considering and landing on a bundle package because different products help with different things, and feeling safe trusting this company….I ordered a bundle of both the stickies, grippies (boobs only…they have some interesting things for the downstairs but I wasn’t there for that) to save 10%. Nothing had any clear verbiage of being final sale or ineligible for the refund policy. I paid for the order, paid for expedited shipping so I could try on and return quickly if the items didn’t work, and I was very excited for my order to arrive.
It arrived today and I immediately tried them. 1) the cleavage sticky bra has a very strange molded ski slope shape in the nipple area that made me dang near look like Madonna with her cone boobies no matter how I rearranged the position. Big nope for me. 2) The “one sized” nipple covers that appear in all the marketing to cover quite a large surface area (which is supposed to help with the smoothed look they advertise) actually showed up smaller looking than I remembered from all the many videos and pictures I had seen and did the very dreaded round seem in the middle of the boob thing that every other damn nipple cover does that this company claims they eliminated. That ain’t it either!
I was deeply disappointed and went to the website to start a return. Only to find out that none of my bundle was eligible for a return. When I reached out to “customer service” they explained that I would have needed to expand a COLLAPSED BAR on the bottom each and every individual product page, that is simply labeled “refund policy”…..which to any normal person would just seem like the policy they just read….to see if it was marked eligible or not. When I stated that that was not at all clear anywhere on their site and very disingenuous and honestly seemed like a business model to intentionally dupe people, they responded that they were “sorry for the inconvenience but understood how I was probably just too excited about the product that I didn’t pay close enough attention”. She also proceeded to say “customers who agree to purchase discounted bundle packages consent to forfeiting the refund policy as that is the trade off for the discount”. Umm no….no normal consumer seeking out and thoroughly reading the return policy and intentionally looking for anything clearly marked “ineligible” or “final sale” is going to know that you are intentionally hiding it in a COLLAPSED BAR at the bottom of the product page. Also….every consumer understand that you can typically get a bundle discount for purchasing multiple products!!! That’s the universally understood function of a bundle!!! I have never seen a company state that purchasing a bundle of multiple products equates to acknowledging that the trade off is forfeiting the return policy. That’s the dumbest shit I have ever heard.
This company has no integrity and I’m certain this probably has to be part of how they are making money and likely one of the largest complaints they are constantly fielding.
Intentionally highlighting in your return policy that products “marked not eligible for return or final sale” are not honored by the return policy and then burying those very indicators in an inconspicuous/hidden place that a consumer would have to know to search for is…..a choice.
They want to market themselves as being for women and providing solutions for women but they are preying on women by using dishonest marketing, not being transparent in their policies, and literally hiding the information a customer would need to be informed of the terms of their purchase. Screw this company and its shady founders for choosing to do business this way. Also….buyer for sure beware because there’s absolutely no way (having actually tried them) that these products are anything but trash for someone above a B cup. I’ve gotten products from ROSS that looked better than these. And given that they apparently have hidden loopholes to honoring their policies, save your money!
Reply from CAKES body2026-08-04
Hi Kaylea,
Thank you for taking the time to share your experience in such detail - we genuinely appreciate honest feedback, even when it's hard to hear.
We're sorry the products didn't work for your body and that the experience left you feeling frustrated and unheard. That's never the outcome we want for anyone who comes to CAKES looking for a solution.
We do want to gently clarify one thing - the Summer Starter Kit does display "All sales are final" directly below the bundle name on the product page, and our team's intention in their response was never to suggest you weren't paying attention, but rather to acknowledge that it can be easy to miss details when you're excited about a purchase. We understand that didn't land the way it was intended, and we're sorry for that.
That said, your product feedback matters to us - particularly around fit and sizing for larger cup sizes - and we'd love the opportunity to make this right and have a direct conversation with you.
Please reach out to me at [email protected] and I'll take care of you from there.
Desiree
Customer Care Manager, CAKES Body
K
KB · 1 review · Experienced 2026-07-03 ·
★★★★★
**★☆☆☆☆*your worst nightmare
**★☆☆☆☆**
Unfortunately, my experience with Cakes Body has been extremely disappointing.
I placed a UK order at the beginning of June, which was delivered promptly. Although the parcel was marked as fully delivered by Evri, only one of the two items I ordered was actually delivered, half of my order was missing!
I contacted Cakes body customer service ASAP via email and was told the missing item would be sent. However, the replacement was initially dispatched to the wrong address (to an address I never provided?!?).
After I pointed out their mistake, I was told that shipment had been cancelled and that a new replacement would be processed.
Since then, I have repeatedly been told that my replacement has been "processed," but I have never received a dispatch confirmation or a tracking number. I have contacted customer service several times for updates and have been given apologies and assurances, but no actual resolution.
One thing Cakes Body does well is they will reply to emails quickly. Unfortunately, the replies have been little more than generic apologies and reassurance that the issue is being dealt with, without any meaningful action to back those words up! It's frustrating to receive prompt responses that repeatedly promise progress but fail to provide something as basic as a dispatch confirmation or tracking number.
When I asked for either a tracking number or a refund because it had been almost a month since my original order, I was told that a refund could not be issued because the replacement had already been processed. Like this isn’t my fault? However, they have still been unable to provide any evidence that the replacement has actually been dispatched. It is their failure to fulfil a customer’s order.
At the time of writing this review, I am still haven't received the missing item or a refund.
Mistakes can happen, but it's how a company handles them that matters. In my case, a simple missing item has turned into weeks of chasing updates, receiving generic responses, and still being left without a resolution.
Based on my experience, I cannot recommend ordering from Cakes Body until their customer service and order fulfilment processes improve significantly.
Reply from CAKES body2026-07-08
Hi KB, we are truly sorry - this has gone on far too long and you deserved a real resolution, not repeated assurances without follow-through. A missing item turning into weeks of back-and-forth with no dispatch confirmation or refund is not acceptable, and we take full responsibility for how this was handled.
We want to make this right properly. Please email [email protected] and ask for your message to be directed to the Customer Care Manager - we will personally ensure this is resolved.
I really wanted to like Cakes. After seeing all the glowing reviews online, I expected a smooth experience. Unfortunately, that couldn’t have been further from the truth.
I placed my order on June 6 and paid extra to expedite shipping with a 3-business-day delivery guarantee. Three days came and went with no package. When I reached out for a refund, they issued one but claimed they had no idea when (or if) it would arrive. Later, they admitted the order was never even properly placed and had gotten “lost in shipment.”
It took over 10 emails and significant back-and-forth before they finally processed the refund. The whole process was frustrating, inconsistent, and completely unprofessional.
I will not be ordering from Cakes again and strongly advise others to look elsewhere.
Reply from CAKES body2026-06-24
Hi Chantal, this is not the experience we ever want anyone to have, and we're truly sorry. Paying for expedited shipping and then going through that many back-and-forths to resolve it is unacceptable, and we understand why you left feeling the way you did. We're glad the refund was ultimately processed, but we know that doesn't undo the frustration of the process. We'll be taking this feedback seriously internally. Thank you for giving us a chance.
C
Cailyn Green · 1 review · Experienced 2026-06-21 ·
★★★★★
Sticky Cakes are not worth the money
I have purchased multiple pairs of the grippy cakes and they are great. I recently purchased the sticky cakes and they are no good. they were only sticky for 3 short wears. They are not worth the high price for such short amount of wears. You are better off buying cheap ones off amazon as the Cakes Sticky ones are that same quality and will not last you any longer,
Reply from CAKES body2026-06-24
Hi Cailyn, so glad the Grippy CAKES have been working well for you! The Sticky line does require a bit of care between wears to maintain adhesion - gently hand washing and air drying after each use helps restore the stickiness and significantly extends their lifespan. If they were only lasting 3 wears without that step, that's likely the culprit. We'd love for you to have a better experience - feel free to reach out to us at [email protected] and we'll help troubleshoot!
J
Jules · 1 review · Experienced 2026-06-18 ·
★★★★★
I absolutely love the quality of CAKES…
I absolutely love the quality of CAKES and have used the same ones for years now. They are perfect for fitting under any dress or top and are ridiculously comfortable. I strongly recommend!!
Reply from CAKES body2026-06-24
Years in and still going strong - that's what we love to hear! Thank you so much, Jules. 🩷
K
Katie · 1 review · Experienced 2026-05-08 ·
★★★★★
They are comfy and do not slip with…
They are comfy and do not slip with lots of movement…easy to clean:)
Reply from CAKES body2026-06-24
Comfy, stay-put, and easy to clean — honestly the holy trinity. Thank you, Katie! 🩷
L
Luka Holderied · 1 review · Experienced 2026-06-17 ·
★★★★★
Have had for over a year and they still…
Have had for over a year and they still stick great!
Reply from CAKES body2026-06-24
Over a year and still sticking - that's the goal! Thank you, Luka. 🩷
K
K.B · 10 reviews · Experienced 2026-06-11 ·
★★★★★
The nipple pads are like any other pads.. don't stick!
I purchased two pair of the nipples pads with adhesive. I was super excited to give this brand a try with all of the ads it kept coming up when I watch my YouTube or just checking my phone. I have worn and try many other brands I ordered on Amazon and purchased at TJ Maxx. All of them have fallen off of me while I was walking inside an air conditioner Mall, inside a boutique shop and this one I am sitting in my home emailing. It started to peel off around the nipples. I kept pressing it down to my skin and the adhesive would not staying on. What a disappointment after the company kept saying their brand is sticking to your skin due to their premium silicone, black bla bla...By the way I have dry clean skin as it was directed. I used many nipples pads from various companies and I do the same thing with my skin before using nipples pads. It's common sense to not use on oily skin so the adhesive would stick to the dry skin. This nipples pads doesn't do what the advertisement claim to do. I am surprised on the advertisement how the non-adhesive stick into the skin so well especially when the woman showed her wet skin how the pad stick so well. I think it is false advertising to get people like myself to give it a try.
Luckily I sent the company an email request for refund and to return these nipples pads. I was lucky to have great customer service and follow up. I think email to a few customer service on that day. I only have the pads on for two hours before I notice it was peeling off. Save your money for cheaper brands since it will fall off once you start to sweat unless you wear something like a tight body suit or fitted top to hold the nipple pads.
Reply from CAKES body2026-06-16
Hi K.B., we're sorry the adhesion didn't hold up the way you expected - we know how frustrating that is, especially after seeing so much about the brand. Adhesion can be affected by a few factors including skin prep, oils, and lotions prior to application, so we always recommend applying to clean, dry skin for the best result. We're glad our team was able to follow up and take care of you, and we appreciate you giving CAKES a try. 🩷
R
Renee · 1 review · Experienced 2026-06-14 ·
★★★★★
Daughter wore the cleavage bra beneath…
Daughter wore the cleavage bra beneath her homecoming dress and it covered and supported all night. she's a small D and she mentioned it stayed up and didn't get loose from sweating or hopping around on the dance floor. 10x better than the store brands we have purchased before.
Reply from CAKES body2026-06-16
Homecoming on the dance floor - that's a real test and she passed with flying colors! So glad it held up all night. Thank you for sharing, Renee! 🩷
S
Stephany B. · 2 reviews · Experienced 2026-06-13 ·
★★★★★
Good for nipple coverage but worthless…
Good for nipple coverage but worthless for any lift or support. Can get much cheaper options that work just as well for coverage.
Reply from CAKES body2026-06-16
Hi Stephany, fair point - CAKES are designed primarily for coverage and going bra-free, not for lift or support. We wish that had been clearer upfront so you could have made the best choice for your needs. Thanks for the honest feedback.
P
Patricia Williams · 2 reviews · Experienced 2026-06-06 ·
★★★★★
Large Cakes Cleavage Bra
Yay! received my Large Cakes Cleavage bra. I am a size 36D and it works perfect! I did put a little nipple cover over that first for my own protection. Little nipple patches I bought elsewhere. But with this cleavage bra I can get a lot of cleavage or a little cleavage, depends on where I place it. I absolutely love it! I have been looking for something like this for 2 years now that pushes my boobs together. I did NOT need my boobs pushed UP, I wanted them to pushed together...And this is it. So natural with no bra line. Wow! Thank you Cakes body. 🙏
Reply from CAKES body2026-06-10
Two years searching and you finally found it — that's exactly what we love to hear! So glad the Cleavage Bra is delivering exactly what you were looking for. Thank you, Patricia! 🩷🙏
e
emily olson · 1 review · Experienced 2026-06-01 ·
★★★★★
DO NOT BUY!
DO NOT BUY!! total waste of money, very deceiving marketing. I got the summer bundle thinking it would be the best thing ever. Don’t waste your money. Not for bigger mom boobs what so ever. And good luck even trying to get an exchange. They don’t allow that on bundles. Horrible customer service as well. They just want your money. They don’t care about happy customers
Reply from CAKES body2026-06-10
Hi Emily, we're sorry to hear the products didn't work as expected. We do want to clarify — our bundle promotions are marked as Final Sale on the product page prior to purchase, which means they aren't eligible for returns or exchanges. This policy exists to keep our bundle pricing accessible to everyone.
Regarding fit, our products aren't size-limited — performance can vary based on breast shape and placement, and we're always happy to help find the right fit or style. If you'd like to connect, please reach out at [email protected] and we'll do our best to help.
Bought a set of covers. Came with a huge amount of dirt in-between them on the plastic covers in the bag. A lot of very noticable crap on something you put on your nipples.... Gross.. can't get them to respond. No support number. Not happy.
Reply from CAKES body2026-06-03
Hi Becca, this is definitely not the experience we want anyone to have. Our products go through quality checks before shipping, but if something arrived in this condition we want to make it right. Please reach out to us at [email protected] and we'll take care of you.
Had to order last minute for a wedding, and they came on time and fit was perfect! Usually I struggle finding/using any strapless/sticky bras since I have a larger chest - but i didn’t worry about my coverage at all throughout the night with these on. Plus- the color perfected blended well so it wasn’t visible at all! Would purchase again!
Reply from CAKES body2026-05-20
A wedding-night win - we'll take it! So happy they arrived in time and that you felt fully covered and confident throughout the night. The color blend comment made our day. See you at the next event! 🩷
K
K Kennedy · 1 review · Experienced 2026-04-18 ·
★★★★★
The best
Bought numerous products and absolutely love them. Best on the market!!
Reply from CAKES body2026-05-19
Numerous products and still going strong - we love to hear it! Thank you so much! Reviews like yours mean the world to us. 🩷
M
Missme · 1 review · Experienced 2026-05-16 ·
★★★★★
Cakes are amazing
Cakes are amazing! I’m so pleased how they stay in place and give me a smooth lifted look! I love them and use them all the time! Highly recommend!!!
Reply from CAKES body2026-05-19
Hi Missme, smooth, lifted and staying in place - that's everything we could ask for! Thank you so much for the love and the recommendation, it truly means the world to us. So glad Cakes have become such a staple for you! 🩷
E
Ellie · 1 review · Experienced 2026-05-17 ·
★★★★★
I love my cakes!!!
I love my cakes and have two different pairs!! They are game changers with outfits and make it effortless in those panic moments when none of your bras are right with fun backless or off the shoulder tops! They stay on all night long, Cakes are the only ones I will ever use!
Reply from CAKES body2026-05-19
Hi Ellie, we know that panic moment all too well - and we're so glad Cakes has become your go-to solution for it! Backless, off the shoulder, staying on all night long - that's exactly what we set out to deliver. Two pairs in and never looking back - we love that for you! Thank you so much for the kind words! 🩷
A
Ann · 6 reviews · Experienced 2026-05-06 ·
★★★★★
Love the product but there is no way to…
Love the product but there is no way to get help for a return.
It’s all handled by CHAT.
In my case, the first set was too large.
Google for some reason deletes my emails after 7 days. Frustrating.
So I don’t have invoice number. After an hour chatting with my computer I gave up.
So I have a set I can’t use.
Reply from CAKES body2026-05-12
Hi Ann, we're so glad you love the product and we're sorry the return process was such a frustrating experience — an hour in chat with no resolution is not okay and we want to fix that for you right away. You don't need to go through chat at all — simply email us directly at [email protected] and a real member of our team will get back to you in less than 5 minutes. We'll take care of everything from there, invoice number or not. We look forward to hearing from you!
D
Dina Hogan · 1 review · Experienced 2026-04-22 ·
★★★★★
Cakes Body is a FRAUDULENT company
I order from Cakes Body, and at the time of my order, nothing stated i was pre- ordering. After I placed the order, I got a text stating the order was on pre-order, and would ship at a date stated. We'll the order was never shipped. And when I contacted customers service , they gave a whole new date for shipping, almost a month away. I canceled my order with them, they put a refund into my account/and a hold on the refund. This morning, I checked my account, and they took the refund back. THIS IS FRAUD! Who ever is running this place should be fired. So now, I will be telling anyone who will listen, DO NOT BUY FROM THIS COMPANY , THEY DONT HAVE THE ITEMS THEY SAY THEY DO, AND THEY KEEP YOUR MONEY.
Reply from CAKES body2026-05-05
Hi Dina, we're sorry for the frustration this preorder delay has caused — we completely understand how disappointing it is when a ship date changes unexpectedly, and we're sorry we weren't able to get your order out on time. Regarding the refund, we can confirm that it was processed correctly on our end — holds on refunds can sometimes take a few business days to clear depending on your bank or payment provider, and unfortunately that processing time is outside of our control. If you have any further concerns please don't hesitate to reach out to us at [email protected] and we'll be happy to provide confirmation of the refund on our end.
K
Kristi · 1 review · Experienced 2026-04-30 ·
★★★★★
DO NOT BUNDLE —- unless
So sad to see how this company treats customers. Fit was not great - purchased a bundle to try all products nothing worked. Was also told there was a 4.99 per item restocking fee. Then was told there is a no return/no exchange on bundles. Followed suggested sizing from website and it unfortunately did not work. The fix - out of luck and over $100 wasted with no resolution. Guess this company is not looking for long term and loyal customers if they don’t get it right the first time.
Reply from CAKES body2026-05-01
Hi Lauren! We're sorry the products didn't work out for you - we understand how disappointing that is, especially when you invested in a bundle to try the full range. We do want to be transparent that bundles are marked as Final Sale at the time of purchase, which does make them ineligible for returns or exchanges, as noted on the product page. That said, we never want a customer to feel like they're completely out of options, and we'd love to see what we can do for you. Please feel free to reach out to Desiree, our Customer Care Manager, and she will be happy to look into this further for you.