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Events & Entertainment

CanvasChamp

93 reviews

3.793 reviews
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About CanvasChamp

Data updated
Website
canvaschamp.com
Category
Events & Entertainment
Location
美国 · Cumming
Status
Unclaimed
Last 12 months
93 reviews
Replies to negative
30% (8/27)
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1420 Redi Rd, Suite F, Cumming, 30040 800-993-0992[email protected]canvaschamp.com

Is CanvasChamp legit?

CanvasChamp (canvaschamp.com) has a 3.7 out of 5 rating on OK.one, based on 93 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 65% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 30% of negative reviews. Last updated 2026-08-10.

What people say

R
Rebecca L Woods美国 · 2 reviews · Experienced 2026-08-03 ·

Prints are good quality

Prints are good quality. Shipping has been slowing down, though.

D
DB美国 · 2 reviews · Experienced 2026-07-20 ·

The picture (24" x 48') came out…

The picture (24" x 48') came out exactly as the original digital image, great! I didn't opt-in for the manual adjustment during processing offered. Based on past experience, get the stronger frame option unless you are going to mount it in a frame. The hard backing is worth it. Delivery time was reasonable. It comes from India via FedEx. A signature is required on your part but the shipper will work with you on that.

L
LJ美国 · 2 reviews · Experienced 2026-07-28 ·

ease of ordering and timely delivery

J
JP美国 · 3 reviews · Experienced 2026-07-30 ·

The picture quality was good

The picture quality was good. My metal print was damaged during shipping. Coustomer service has been good helping me.

P
Paula Furr美国 · 1 review · Experienced 2026-08-03 ·

Excellent quality

Excellent quality Quick service Great value My go-to for canvas prints, never disappointed

C
Cindy Cdebac & Ashley North美国 · 3 reviews · Experienced 2026-07-29 ·

arrival was quick

E
Elena Gunderson美国 · 1 review · Experienced 2026-08-03 ·

I never received tracking information…

I never received tracking information or shipment :(

J
JOEY RICKARDS美国 · 2 reviews · Experienced 2026-07-27 ·

Fantastic!

Easy order, great prices and quick delivery!

j
judy henry美国 · 1 review · Experienced 2026-08-03 ·

The picture i sent had sun shining down…

The picture i sent had sun shining down on the waterfall. The photo was zoomed out to far and never captured that part of the picture. Not happy with it.

J
J KIRSHNER美国 · 8 reviews · Experienced 2026-07-27 ·

The package got stuck in customs for…

The package got stuck in customs for about 4 days and even when it was released, delivery was attempted at the wrong address.

H
Holly Axline美国 · 1 review · Experienced 2026-07-17 ·

Exceptional Quality

I was absolutely thrilled when I received my canvas! I ordered a wall canvas for my baby nephew's nursery and it turned out better than I had expected - the quality of the canvas was exceptional and the ordering process was extremely easy. I will definitely be using CanvasChamp again!

K
Kendra Ingle美国 · 1 review · Experienced 2026-07-31 ·

Misprint

I placed an order. It had a white line of misprint down the middle. They’ve told me they’ll replace it but they quit responding…

d
dennis s美国 · 3 reviews · Experienced 2026-07-20 ·

Easy to place my order and quick…

Easy to place my order and quick delivery - and the picture turned out great....

Reply from CanvasChamp2026-08-03

Dear Dennis, Thank you so much for your wonderful review! We're delighted to hear that you found the ordering process easy, your delivery was quick, and your picture turned out great. Providing a smooth ordering experience, fast delivery, and high-quality products is what we strive for, so your kind words mean a great deal to our team. Thank you for choosing Canvas Champ. We truly appreciate your support and look forward to serving you again in the future! Warm Regards, Canvas Champ

H
Heather Worley美国 · 2 reviews · Experienced 2026-07-26 ·

Prints looked professional and Great price!!

Canvas Champ did a great job with the prints on Canvas. It looked really professional. The price was great! I used them 2 times already! Highly recommend!!

Reply from CanvasChamp2026-08-03

Dear Heather, Thank you so much for your wonderful review! We're thrilled to hear that you've had such a great experience with Canvas Champ. It's fantastic to know that you were impressed with the professional quality of your canvas prints and found them to be a great value. Hearing that you've already chosen us twice and highly recommend us means the world to our team. Thank you for your continued trust and support. We truly appreciate your loyalty and look forward to creating many more beautiful canvas prints for you in the future! Warm Regards, Canvas Champ

T
Tina Devincenzo美国 · 3 reviews · Experienced 2026-07-16 ·

After several weeks of shipping delays…

After several weeks of shipping delays… After several weeks of shipping delays and the inconsistency of the customer service team and the shipping department, I still can not get a response. I was even advised by a person in customer service Wan Thompson that he would take this under his so-called wing and Shepherd it through the process and advise me accordingly. After that email, I followed up with him three times and he never responded again. As of today, I still don’t have my order. It is now been one month

Reply from CanvasChamp2026-08-03

Dear Tina, We're truly sorry to hear about your experience and sincerely apologize for the frustration caused by the prolonged shipping delays and the lack of consistent communication. We understand how disappointing it is to have waited this long without receiving your order, especially after being assured that your case would be personally monitored. We regret that you did not receive the follow-up and support you expected, and we completely understand your frustration. Please email us at [email protected] with your order number and reference your previous correspondence. Our customer support team will review your case as a priority, provide you with an update on your shipment, and work toward a prompt and appropriate resolution. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make this right. Warm Regards, Canvas Champ

A
Andrea DiPiazza-Edwards美国 · 3 reviews · Experienced 2026-07-29 ·

My pictures turned out so cute

My pictures turned out so cute. They came fast and such good quality.

Reply from CanvasChamp2026-08-03

Dear Andrea, Thank you so much for your wonderful review! We're thrilled to hear that your pictures turned out so cute and that you were happy with both the quality and the fast delivery. Knowing that you loved the final result means a great deal to our team and motivates us to continue creating high-quality personalized products with quick, reliable service. Thank you for choosing Canvas Champ. We truly appreciate your support and look forward to serving you again in the future! Warm Regards, Canvas Champ

D
David Carey美国 · 5 reviews · Experienced 2026-07-18 ·

The order made it on time and that’s…

The order made it on time and that’s exactly the customer service I needed.

Reply from CanvasChamp2026-08-03

Dear David, Thank you so much for your wonderful review! We're delighted to hear that your order arrived on time and that we were able to provide exactly the level of service you needed. Delivering orders promptly and providing dependable customer service are top priorities for us, so your kind words mean a great deal to our team. Thank you for choosing Canvas Champ. We truly appreciate your support and look forward to serving you again in the future! Warm Regards, Canvas Champ

M
Mike美国 · 1 review · Experienced 2026-08-02 ·

signature was allowed to run off the…

signature was allowed to run off the edge of canvas, I'll fix this one and make adjustments to fueture ordes. I'm not sure if I missed the instructions to keep signatures in a safe place to avoid this.

Reply from CanvasChamp2026-08-03

Dear Mike, Thank you for taking the time to share your feedback. We're glad to hear that you're able to make adjustments for your future orders, but we're sorry that your signature extended over the edge of the canvas. We understand how important details like signatures are, and we appreciate you pointing this out. Your feedback regarding clearer guidance during the ordering process is valuable and will be shared with our team as we continue to improve the customer experience. Thank you for choosing Canvas Champ. We truly appreciate your support and look forward to providing an even better experience with your future orders. Warm Regards, Canvas Champ

G
Gabrielle美国 · 2 reviews · Experienced 2026-07-18 ·

Just WOW!

Just WOW! Gorgeous renderings that exceeded my expectations. Superb quality and value. I will be doing more of these for sure!

Reply from CanvasChamp2026-08-03

Dear Gabriellle, Thank you so much for your amazing review! We're absolutely thrilled to hear that your renderings exceeded your expectations. It's wonderful to know that you were impressed with the superb quality and value of your order. Hearing that you'll be creating more with us is the highest compliment we could receive! Thank you for choosing Canvas Champ. We truly appreciate your support and look forward to bringing many more of your creative ideas to life in the future! Warm Regards, Canvas Champ

B
Barb Burnette美国 · 1 review · Experienced 2026-07-27 ·

Damaged Item

So sad. This was a gift for my granddaughters 23th bday. The item arrived damaged but you couldn’t see it until you opened the package. The wood frame is broken and the canvas is warped as a result. The packaging was not appropriate for the item. I have pictures.

Reply from CanvasChamp2026-08-03

Dear Barb, We're truly sorry to hear that your gift arrived damaged, especially for such a special occasion as your granddaughter's 23rd birthday. We understand how disappointing and frustrating this must have been. This is certainly not the quality or experience we strive to provide. We sincerely apologize that the frame was broken, the canvas became warped, and that the packaging did not adequately protect your order during transit. Please email us at [email protected] with your order number and the photos you mentioned. Our customer support team will review your case promptly and work with you to provide an appropriate resolution as quickly as possible. Thank you for bringing this to our attention. We truly appreciate the opportunity to make this right. Warm Regards, Canvas Champ