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Vehicles & Transportation

CarCover.com

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207 reviews

4.5207 reviews
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About CarCover.com

Data updated
Website
carcover.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
207 reviews
Replies to negative
100% (22/22)
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About this business

Buying a car cover is made easy with over one hundred thousand outdoor, indoor, and waterproof car covers available and in stock: always. We can assure you that we have the exact cover you are looking for, and at the best price. If you own a sedan, SUV, truck, hatchback, wagon, or van, we have the exact cover to suit your needs. No matter the model, we have a cover that will fit it snugly.Here at CarCover.com, we're united as a team because of our passion for cars. Customer service is our top priority and both the response and support we deliver are quick and considerate. Each of our valued employees are happy to help and are on standby waiting for you to call or chat 24/7.For a limited time, enjoy free shipping and a lifetime warranty on all orders. CarCover.com provides a best price guarantee and 30-day no questions asked return policy. You can call our toll-free customer service number to inform our staff of a competing price which we will promptly meet or best, and if the car cover you purchase doesn't fit as you'd like, we will take it back without hesitation.Call us 7 Days a week 1-800-916-6041

Written by the business, not verified by us.

Is CarCover.com legit?

CarCover.com (carcover.com) has a 4.5 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is very easy to navigate and the ordering process is smooth. People also love how quickly their orders arrive, often receiving their packages in just a few days. Consumers find that the covers fit their vehicles perfectly and offer great protection. Some reviewers were not happy with the fit or design, noting that certain covers lacked necessary features like antenna holes or tight adjustments. A few customers also expressed disappointment with the materials, mentioning that the fabric felt too thin or wore out quickly.

Auto-generated from all reviews of this business. For reference only.

What people say

Pain- Satisfaction Survey Before Product Is Received

Didn’t takeoff discount automatically at checkout, had to write to customer service. Still waiting on delivery, date has changed 3 times.

Reply from CarCover.com2026-08-10

I'm so sorry to hear this, and I want to personally make it right. My name is David and I handle these directly. Please email me at [email protected] with your order number, a few details about what went wrong, and a phone number if you're comfortable sharing one, so I can reach you and get this resolved for you right away. David, CarCover.com

Not quite what I ordered

I ordered a cover for a 2 door truck with an 8 foot bed, and received a cover for a double cab with a 5.5 foot bed. The image depicted a cover with window pockets, but the product didn't have them. I contacted customer support, and they said that's just how it comes. The product does protect my truck, but the fit isn't what I wanted.

Reply from CarCover.com2026-08-10

We appreciate you sharing your experience. We understand your disappointment regarding the cover's fit and the discrepancy with the window pockets. We are reviewing our product descriptions and fulfillment processes to prevent similar issues.

Never had service like this

Never had service like this, totally cared more for my satisfaction than a few dollars of profit when they told me to keep the duplicate cover they had shipped in error. No excuses, no fees, or charges, totally free! I cannot say enough about these folks, great products too.

Reply from CarCover.com2026-08-10

We are so glad to hear that you had such a positive experience with us and appreciate your kind words. Ensuring customer satisfaction is always our top priority, and we're delighted we could exceed your expectations. Thank you for your wonderful feedback!

Still waiting?

Still don’t have my cover and you’re asking me how you did? Hopefully you get this squared away?

Reply from CarCover.com2026-08-07

I'm so sorry to hear this, and I want to personally make it right. My name is David and I handle these directly. Please email me at [email protected] with your order number, a few details about what went wrong, and a phone number if you're comfortable sharing one, so I can reach you and get this resolved for you right away. David, CarCover.com

Customer Service is absolutely atrocious.

I ordered a cover that said it would fit my pop-up camper. It did not fit, I could not even get it over the top four corners. I sent them an email hoping to exchange it for the next size up. They are refusing to do an exchange unless I drive 20 minutes to where the camper is stored, to take pictures for them to prove that the original does not fit. In the email they sent they claimed that the pictures were not required. But they are 100% refusing to do an exchange unless I go take these pictures. To be clear, I was not asking for a refund. I was asking for an exchange for the next size up. Now I just want my money back so that I can go with a company that actually has an ounce of Customer Service. Worst experience I’ve ever had.

Reply from CarCover.com2026-08-07

I'm so sorry to hear this, and I want to personally make it right. My name is David and I handle these directly. Please email me at [email protected] with your order number, a few details about what went wrong, and a phone number if you're comfortable sharing one, so I can reach you and get this resolved for you right away. David, CarCover.com

One great cover for the price 👌

The price and the customer service was excellent. The ordering process we simple and direct and when I screwed up customer service was on point.

Reply from CarCover.com2026-08-10

We're so pleased to hear that you found our pricing and customer service excellent! We're especially glad that the ordering process was simple and that our customer service team was able to assist you effectively.

The cover wasn't as an exact fit as the description stated.

The cover wasn't as an exact fit as the description led me to believe it was. I realize it's not going to fit like a glove, but it's too much of a multi-fit cover. I sent an Email to customer service and requested a return authorization to put towards the better indoor, Black Satin cover. Which I should have ordered initially. I'm hoping that the better cover will fit tight to my car.

Reply from CarCover.com2026-08-07

We appreciate you sharing your experience with the car cover. We understand your disappointment with the fit and we are glad to hear that you have already contacted our customer service team regarding a return authorization. We are confident the Black Satin cover will provide a much better fit for your vehicle.

Buying for Second Vehicle

I bought my first car cover from you guys years ago for my 1968 Cutlass and I really like the product. I needed one for my 1967 C10 pick up truck, so it made sense to go with carcover.com again, knowing I will have a great product to protect my truck from the elements.

Reply from CarCover.com2026-08-06

We're so glad to hear you're a returning customer and that our car cover has continued to meet your expectations! It's wonderful to know you trust us to protect your vehicles.

Excellent quality and fit to my 1973 VW…

Excellent quality and fit to my 1973 VW Karmann Ghia! Timely delivery on the day promised.

Reply from CarCover.com2026-08-06

We're thrilled to hear that the quality and fit were excellent for your 1973 VW Karmann Ghia! It's also wonderful to know that the delivery was timely. Thank you for your fantastic feedback!

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