Get the best Discounts for your favorite brand Gift Cards!
Cardcookie (cardcookie.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 5% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers deeply appreciate finding fantastic discounts on various gift cards and consistently note that support teams are extremely quick to resolve any unexpected issues. People frequently mention that the overall buying process is remarkably simple, smooth, and painless, while replacements for faulty cards are always handled promptly and efficiently. However, some people mentioned receiving gift cards with zero balances or facing completely unresponsive customer support when trying to resolve problems. Consumers also noted frustrating difficulties with account verification processes and occasional unusable card errors appearing in their recent orders.
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Very accommodating. I love ordering from this company. Even when there’s a mistake here and there they are very quick to solve any issue. I have been a customer for years and will continue to buy gift cards knowing my order is protected.
Decent discounts, good card selection. On the rare occasion that customer service is required, they are very responsive.
Favorite gift card store! And I’ve used many. Easiest checkout and delivery plus the best discounts! Cards often issued in minutes else overnight. Balance issues promptly resolved, even on weekends, by a very helpful support team.
Providing genuine gift cards at discount. The replacement for faulty cards is fast and that is why i feel confident in buying at cardcookie
Tom has done great job and quick response
It's reasonably quick, as advertised. I've used CardCookie for a few years now, I've made thousands in purchases. I've only ever had issues twice and each time they responded instantly and fixed it. What more could you ask for?
No phone number. Some cards unusable. Takes way to long to approve even a $10 gc. Email support is unresponsive. DO NOT Recommend. Try CardCenter.
I ordered gift cards and they asked to verify my identity and submitted photos of me and my driver's license and they denied my verification. Now I'm wondering if this is a scam this website is running to steal peoples identities. I sent emails to their customer support and all have been unanswered. I recommend staying clear of this website.
I have used CardCookie many times in the past, but have been receiving zero balance gift cards from them lately (Walmart), and absolutely no communication from customer service. I believe they were once legitimate, but have moved into scam territory. They do not respond to email, and I have to do a chargeback.
After my credit card was debited, they cancelled the gift card. Now I have to dispute the transaction with my bank, which can take up to 30 days. Buyer beware.
I am writing to report a significant issue with my recent gift card orders. I have been a loyal customer of CardCookie for many years. However, with my last couple of orders, I discovered that the gift cards I received had either a zero balance or less money than what I paid for just a couple of weeks after I received them. Following my own investigation, it appears that the balances were used by someone after the cards were delivered to me. This indicates a potential security or fraud issue that needs immediate attention. I am requesting an immediate investigation into my recent order history and a full refund or replacement for the gift cards with the incorrect balances, in accordance with your customer guarantee policy. Please let me know the next steps for filing a formal claim and what information you require from me (order numbers, card details, etc.) to resolve this matter promptly. Thank you for your attention to this serious issue. P.S. I did contact customer service as you suggested and now all my orders getting canceled. Good way to resolve the issue.
Hi Dmitri, please contact our support team to get this issue sorted at [email protected]
Superior customer service and very quick responses to resolving ANY issues so far!
This company is reliable. Between my family and I, we've racked thousands of dollars of gift cards. Save money! And it's easy to check out at Home Depot or Walmart.
I had an issue with my original card, and CardCookie resolved it quickly. Sarah sent me a replacement right away, and everything worked perfectly. Really appreciate the fast and helpful support. Highly recommend!
Someone sold CardCookie a gift card that I purchased and then after I purchased it, the original gift card owner made a purchase using the gift card. CardCookie refused to refund me the portion that I lost. Don’t buy from again. Avoid avoid avoid.
I use Cardcookie all the time! It is a perfect way to easily save money. I mostly love the Apple and Lowe’s gift cards. Also one of the best customer experiences I had with a company. I 100% trust Cardcookie
The support is great! Good experience and prices
Great Deals - I have been using card cookie for a few years now and always find great deals available.
I’ve been using CardCookie for years, and always have a great experience. On the rare occasions when I’ve had issues with an order, their customer support is quick to respond and fantastic to work with.
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