Phil MillerUnited States · 4 reviews · Experienced 2025-09-09 ·
They gave a guarantee on the card for…
They gave a guarantee on the card for for a few months. Everything worked as expected. 12% discount vs cash. Card was delivered quickly.
About Cardcookie
Data updated- Website
- cardcookie.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 45 reviews
- Replies to negative
- 5% (1/21)
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About this business
Get the best Discounts for your favorite brand Gift Cards!
Is Cardcookie legit?
Cardcookie (cardcookie.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 5% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers deeply appreciate finding fantastic discounts on various gift cards and consistently note that support teams are extremely quick to resolve any unexpected issues. People frequently mention that the overall buying process is remarkably simple, smooth, and painless, while replacements for faulty cards are always handled promptly and efficiently. However, some people mentioned receiving gift cards with zero balances or facing completely unresponsive customer support when trying to resolve problems. Consumers also noted frustrating difficulties with account verification processes and occasional unusable card errors appearing in their recent orders.
Auto-generated from all reviews of this business. For reference only.What people say
Great team to work with…
I’ve always had the best experiences with Tom & Sara are always so easy to work with . Plus if it saves me a little money on my house remodel I’m all for it. I even started giving cards as birthday and Xmas presents..!
Tyler NUnited States · 1 review · Experienced 2025-09-06 ·
One of the cards that I bought was bad…
One of the cards that I bought was bad and they almost immediately replaced it with another one. That made me feel like I can trust them in the future. Thanks!
Had a defective card AND it was HANDLED right away
Bought a defective card, sent message to raise the issue and it was replaced with a bigger balance gift card.
Minnesota WildUnited States · 1 review · Experienced 2024-08-23 ·
Got ripped off buy them...
Got ripped off buy them.... emailed me a e-gift card for a small fraction of the amount I paid for.... Purchased walmart 10% discounted e-gift card. Card value=$200.00, with the discount i paid them $180.00. They emailed me a $15.00 e-gift card....I contacted them and they told me they fixed the issue and made the e-gift card for the correct value of $200.00... I went to use the card and they made the e-gift card for $5.00 total....and contacted them again and they said they added the correct amount and NEVER DID!!!! RIPPING ME OFF OF $195.00!!! THIS COMPANY IS CROOKED SCAMMERS!!!
Quick to resolve issues
I had an issue with the Walmart gift card and the CC team was able to quickly resolve the issue and was able to give me the replacement cards. Thanks CC team.
Great service
Great service. No issue if there is an error when the card doesn't work. The support team is very helpful.
Buyer beware with many of these gift…
Buyer beware with many of these gift card exchanges but Cardcookie has always been super easy to deal with. In the rare issue of a problem, they will solve it fast.
Do NOT recommend!
Unreasonably slow delivery times, multiple requests to reverify my identity, poor customer service and very slow (or no) response to emails. Do NOT recommend!
Card problems resolved fast
Tha card didn't work,and the service replaced it with the working one very fast.
PetratosUnited States · 3 reviews · Experienced 2025-05-29 ·
Great support and very fast!
Tom from support reached out to me within minutes of sending my email and resolved the issue right away. Great customer service! Highly recommend buying gift cards from Cardcookie.
Feivel MouseUnited States · 13 reviews · Experienced 2025-05-13 ·
FRAUD! Don't walk away folks, RUN.
DON’T FALL FOR IT! DON’T ALLOW YOURSELF TO BE SWINDLED THE WAY I WAS. In the last year, I have done business with six other gift card resale companies with little or no trouble. In January of 2025, I decided to give CardCookie a try. On three separate occasions I attempted to do business with this company, and the outlandish results were as follows: 01/30/25 – They sent a confirmation, charged my credit card and then canceled the order. I spent hours getting this resolved. 04/10/25 – They sent a confirmation, then canceled and refunded my order because they “couldn’t verify my payment information.” I contacted my credit card company and asked them to push the charge through. They said the charge to my card was never flagged or held up for any reason, so the issue was not with them. The issue was with CardCookie. Again, they wasted hours of my time. 05/13/25 - They sent confirmation, then asked me to verify my ID. I sent a copy of my driver’s license, and they took three photos of me. Then they canceled the order and said, “Unfortunately, after carefully reviewing the documentation you provided, we have decided that it is not sufficient to verify your account.” Seriously, folks. REALLY??!! THESE FRAUDSTERS CONNED ME OUT OF MY DRIVER’S LICENSE INFORMATION, AND THEY TOOK SEVERAL PHOTOGRAPHS OF ME. WHEN YOU ADD THIS TO THE FACT THEY ALSO HAVE MY CREDIT CARD NUMBER AND OTHER PROFILE INFORMATION, IT IS UNDERSTANDABLE THAT THE DEPTH OF MY ANGER AND FRUSTRATION GOES WAAAY BEYOND THE EXTRAORDINARY. DON’T FALL FOR IT! DON’T ALLOW YOURSELF TO BE SWINDLED LIKE ME.
Ben JohnsonUnited States · 1 review · Experienced 2025-04-30 ·
Legitimate Discounted Gift Cards
I have spent thousands of dollars on gift cards from Cardcookie. Out of all the gift cards I have purchased only a handful did not work, and anytime I reached out to customer support letting them know of any issues, they got back to me very quickly providing a refund or replacement. Very satisfied.
Ran ZUnited States · 1 review · Experienced 2025-04-27 ·
Saved money and good customer service
I have made about a hundred gift cards from Cardcookie.com. I like the money I have saved. There are occasional gift card balance issues, and the customer service solved the problems immediately after I contacted them.
Bart MocioUnited States · 1 review · Experienced 2025-04-26 ·
Tried Card Cookie
Tried Card Cookie, recommended from a friend. Had a question for customer service and they Instantly replied and helped me with my inquiry. Highly recommend it, fast, professional and curtious. All other sites need to follow their model, 6 stars
Amy EcksteinUnited States · 2 reviews · Experienced 2025-04-04 ·
Great deal and great customer service
Great deal and great customer service. Always quick to respond and resolve issues.
Received email to upload copy of my…
Received email to upload copy of my license and selfie-I am surprised that they did not want my social security card as well. When I try to contact the company--under contact -- it just transfer me to "check the discounts" and no contact info appear as spem
Douglas LevinUnited States · 3 reviews · Experienced 2025-03-15 ·
Customer service was very responsive
Customer service was very responsive. There was an issue with my purchase and they got back to me quickly and made it right. They've always done a great job.
Such great customer service! A+++
I have bought many thousands of dollars in gift cards from Card Cookie. Today, I had a minor issue with one of my cards that did not have the correct amount on it. They fixed it in less than 1 hour after I emailed them.
Excellent reliability & Customer Service!
They accidentally sent me a defective Gift Card, but compensated by replacing it with one that had more value. And they responded right away to my email, even on a Sunday!
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