Easy to learn
The directions to start is very detail. It reads aloud and it's not too fast.
About CareerStep
Data updated- Website
- careerstep.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 60% (24/40)
Do you own CareerStep? Claim this profile for free and start replying to reviews.
About this business
CareerStep is the ultimate provider of online healthcare training, offering programs in the allied health, administrative services, and technology industries. We’re backed by 25+ years of experience, 150+ academic partners, and 150,000+ happy learners. With deep roots, a humans-first approach, and proven success, we’ll take better care of you than any other online training brand. Period.
Written by the business, not verified by us.Is CareerStep legit?
CareerStep (careerstep.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 60% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
What made my experience with CareeStep…
What made my experience with CareeStep great the multiple options for getting started, the flexible payment plans, and the knowledgeable representative that worked with me.
Friendly and extremely helpful.
I have not started classes or even…
I have not started classes or even opened emails to do so. I have certain personal issues that have come up and I want a refund. I'm still in my two wk period but No one will call me back.
Reply from CareerStep2024-04-01
Dear learner, Thank you for reaching out. We did receive your email regarding your wish to cancel the program. We are sorry to see you go but wanted to let you know that your cancellation request has been received and will be processed ASAP. We wish you the very best with your future endeavors.
It was great and Ben was super helpful…
It was great and Ben was super helpful in explaining everything and helping me with everything.
yall are friendly
yall are friendly, and very helpful. i recommend career step to anyone who is looking to get their degree online.
Ease for a possible new skill and career
I love how we can learn at our own pace…
I love how we can learn at our own pace and the payment plan really helps out a lot . Thank you for making it easy for people like me who can’t afford school.
Why I would be hesitant about Career step
Career step is Non-accredited. They rush you through enrollment process promising discounts and other things to get you to sign off on a contract. In reality they do not care and are just likely getting commission check.
Very polite and informative and real
Very polite and informative and real. I love that I wasn’t treated like a customer but a friend.
Scam
I didn’t receive my refund
Reply from CareerStep2024-03-29
Dear learner, We are sorry to see you leave. Your request to cancel was received and approved on 3/27/2024. It is currently in process. Please allow 7-14 business days for your refund to be fully processed. We wish you the very best in your future endeavors. Thank you, CS
EKG Tech online course
My online learning experience is going great so far. Some things were confusing to navigate at first but now I am getting the hang of it.
Helpful and supportive staff members.
Frustrated.
As I am going through modules the program is asking me to return to ‘Canvas’. No instructions were given to how to find Canvas and to go back would mean that I have been there. But I haven’t. Also, when I tap home the screen crashes and I can’t access ‘home’.
Getting signed up was quick and the…
Getting signed up was quick and the representative assisting me was very knowledgeable of the program I’m participating in. I highly recommend this online learning experience.
Medical billing and coding
Well you can study on your own pace And there people that can help you Even the cost wasn’t bad at all
It was easy and simple to sign up
It was easy and simple to sign up. Lindsey was real helpful and answered all my questions. Everything was a breeze. I would recommend anyone to CareerStep
I liked the professionalism and the…
I liked the professionalism and the caring at the same time… to what I was looking for. All of my questions were handled.
I’m studying to become a phlebotomist
I’m studying to become a phlebotomist. The course set up was very easy. I love how I can make flash cards and highlight useful information and print them.So far so good! I would recommend they’re online courses.
Helpful Advisement
Onboarding advisor Wyatt was incredible in helping me make sure I was making the right choice with my decision to begin with certification program of choice.