Mallory and Rickey Excellent Customer Service
So far this has been a great program and very easy to navigate. Mallory and Rickey were so helpful and informative.
About CareerStep
Data updated- Website
- careerstep.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 60% (24/40)
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About this business
CareerStep is the ultimate provider of online healthcare training, offering programs in the allied health, administrative services, and technology industries. We’re backed by 25+ years of experience, 150+ academic partners, and 150,000+ happy learners. With deep roots, a humans-first approach, and proven success, we’ll take better care of you than any other online training brand. Period.
Written by the business, not verified by us.Is CareerStep legit?
CareerStep (careerstep.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 60% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
Dental Program Advising Team Review
I worked with Wyatt Wilson, I think he was great, very respectful and gave me so much information regarding the Dental Program. The reason for my 4 star rating is because at times I called in with more questions and If Wyatt wasn't available the advising team would not help me. They kept saying they will have Wyatt call back once he was available. I thought this was odd and made me question what's priority the commission, or me as a student? I personally believe if the student is priority then it should not matter who answers my questions as long as it was answered. However, I will say my experience was good over all THANKS to WYATT!! :)
Career step is the right place to be
Career step is the right place to be. Right now I’m enrolls to become a pharmacy tech.. I won’t wait to receive my certificate and internship to start to work.
I love how fast and easy it was to sign…
I love how fast and easy it was to sign up for online classes.
The registration process was fast and…
The registration process was fast and easy. The agent who assisted me (Leon Mack) was very kind, patient, helpful, and informative. I'm excited to begin this next chapter in my life!!
So far so good
Patrick Lorsch is amazing
Patrick Lorsch is amazing! He helped me go through my enrollment, and he was very patient with me.
My experience was great because of the great staff
My experience was great because enrollment was very quick. Mr. Scott was extremely helpful and sufficient in assisting me with enrollment. All around great staff.
Career Step was one of the best…
Career Step was one of the best decisions I’ve made! Austin made getting enrolled so easy and answered all my questions! Today I graduated from the medical coding and billing program and I feel I learned so much!! It was very easy to navigate and easy to access!
It’s easy to use
Great advisors and the course material is easy to understand
New journey
Got alot of information
Easy
Everything was easy to access and I enjoyed not doing the reading for myself
I kept passing the quiz but it won't…
I kept passing the quiz but it won't let me move on!!! I can't download the book it's really frustrating, I really ready to stop going to class!!!!
Patrick has been the best
Patrick has been the best. He returned my calls in a timely manner, and has contacted me just to see how I am doing. He has been very patient.
My advisor was amazing and broke down…
My advisor was amazing and broke down everything to make it comprehensive for me.
Review
It was easy to access.
Efficient and fast
Efficient and fast, the person who answered me on the phone, friendly and with a lot of patience. I would just like to recommend that you should have staff who speak Spanish. Thanks you for your opportunity
They still try to charge even after you’ve cancelled everything
First off. The company is legit as far as school goes, you’ll get all your classes & stuff just fine. The issue begins once you decide you no longer want to remain with the school or take classes. Even when you rescind your agreement they still try to charge you. I made an impulsive decision so I ended up backing out before I even had to pay anything and they said yeah no we won’t charge you anything, yet I wake up to them tryna charge me. Currently working with my bank to block them from making any transactions I recommend anyone else do the same because they will keep trying to charge you.
Reply from CareerStep2024-04-29
Dear learner, We have received your request to cancel and it has been approved and is in process. Returns can take up to 7 business days to process but we assure you your account will be cancelled and you will be refunded. We wish you the best in your future endeavors.
Easy to sign up
It was easy to sign up and Lindsey really made it easy.
They took the time to help me and walk…
They took the time to help me and walk me through the steps of what I need to do.