Eric Geham is extremely respectful
Eric Geham is extremely respectful, patient and thorough. He made the process of joining this online school a breeze. Thank you Eric for helping my future become more brighter!!!!
About CareerStep
Data updated- Website
- careerstep.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 60% (24/40)
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About this business
CareerStep is the ultimate provider of online healthcare training, offering programs in the allied health, administrative services, and technology industries. We’re backed by 25+ years of experience, 150+ academic partners, and 150,000+ happy learners. With deep roots, a humans-first approach, and proven success, we’ll take better care of you than any other online training brand. Period.
Written by the business, not verified by us.Is CareerStep legit?
CareerStep (careerstep.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 60% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
So far everyone I have talked to has…
So far everyone I have talked to has been very helpful
I began searching for medical coding…
I began searching for medical coding and billing at MWCC and that is where I was connected with career step. Wyatt worked with me and was patient and understanding of my needs and let me make the decision of when I started. So far the digital class is going good.
The counselor was great
Easy to work with
Registering agent made it easy to start, and the company is willing to work with you the way you need to be successful. Very informative and always available if you have any questions.
the summury after each chapter
Great and easy course... too much money...
As most people, I also felt a little rushed into the program. The people are very nice and all but once I began browsing the canvas assignments, I realized this wasn't for me. I 'applied' for the Veterinary Assistant program and it's easy and stuff but the payments and money seemed too much for me and I found another program that was cheaper. Regardless I sent an email about the 'rescinding' and I got a response back but as I read I saw that it takes about 7 days to get a refund back. Will there be a confirmation email that lets you know or will I have to check with the bank? I am just afraid that if it doesn't go through I won't get a refund or drop out of the class without any penalty.
Zach is very knowlable
Financial signing
Financial signing. Not able to contact the person whom I was working with.
great customer service
Good interpersonal communication and…
Good interpersonal communication and relationships. Swift response and patience and readiness to assist.
This company as being great to me…
This company as being great to me Whenever I had a question and reach out to the staff my answers were met at the same time keep doing what you are doing to build a better world keep up the good works and keep doing good in our neighborhood.
You can do it, even at my age it's possible!
Talking with Lyndsay Boya was a huge help in making me decide whether to take on this challenge. I am 69 years old looking for a career in a non retail field. She encouraged me and we talked about the program to some extent and I'm grateful for her help and her encouragement and explaining what medical coding and billing would be like and guaranteeing me work at home once I graduate I'm thrilled to be going back to school I am getting to where I want to learn something new and I need more education as I am bored and eager to get back into the medical field.
Comfortable access
Comfortable access. Professional. Just starting out and being older, feels great to work at my own pace.
I’ve been trying to refund but no one…
I’ve been trying to refund but no one will contact me back
Reply from CareerStep2024-05-17
Dear learner, We are sorry to see you go. Your request to cancel has been received and is in process. Please know that it could take up to 7 business days for the return to fully process and funds back into your account.
Great team
Great team. Easy to work with
Mallory was so knowledgeable and helpful.
Mallory, was so knowledgeable and helpful to me. She really made me feel comfortable about my decision on becoming a medical biller/coder that I’ve been going back and forth. I’ve been thinking about going back to school for some time now and I felt so much better about my decision! Thank you Mallory Jennifer Porter
Wyatt Wilson was great
Wyatt Wilson was great! Stayed with me for months until I could figure out what I wanted to do. He always answered or always called me back and never left me hanging. He is very knowledgeable and answered all my questions or got back to me in good time. Once I made up my mind he was with me every step of the way until I was enrolled and is still available for me to call. Thank you Wyatt for all your hard work. I know I didnt make it easy on you.
The enrollment process was fast & east
The enrollment process was fast & east, he explained everything well & made me feel happy about starting a new career.
Great Student Support
I’m a current student and wanted to add another course that I needed for work. Within an hour, Patrick and Zach took care of my needs. Thank you