They answered my questions quickly.
Reply from CareerStep2024-11-13
We're glad our support team was able to assist you promptly. We thank you for your feedback, and appreciate you taking a moment to leave us a rating!
About CareerStep
Data updated- Website
- careerstep.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 60% (24/40)
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About this business
CareerStep is the ultimate provider of online healthcare training, offering programs in the allied health, administrative services, and technology industries. We’re backed by 25+ years of experience, 150+ academic partners, and 150,000+ happy learners. With deep roots, a humans-first approach, and proven success, we’ll take better care of you than any other online training brand. Period.
Written by the business, not verified by us.Is CareerStep legit?
CareerStep (careerstep.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 60% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
Good
I t good I happy I just want to know when do I start
Getting started was quick and easy.
Reply from CareerStep2024-11-13
Thank you for your review, Maggie! We're happy to hear that you found enrollment was easy, and we appreciate you taking the time to leave us a rating!
Service
I am excited , Patrick was very helpful.
Careerstep has the great tool for my…
Careerstep has the great tool for my courses online. I like that they helped me step by step to get enrolled with the course.
Reply from CareerStep2024-11-13
Thank you for taking a moment to rate us, Pauline! We're committed to providing a rewarding & supportive learning experience, and we greatly appreciate your feedback!
Very polite staff that was also very…
Very polite staff that was also very informative. Every question I had was answered immediately. All appointment times were kept with no surprises.
Reply from CareerStep2024-11-13
We're delighted to hear that you had a positive experience with our staff. Their commitment to providing excellent customer service is a top priority for us. Thank you for your kind words, Tia!
That the people were easy to talk to
Reply from CareerStep2024-11-13
We're pleased to hear that you had a positive experience with our staff. Their commitment to providing excellent customer service is a top priority for us. Thank you for leaving us a rating, Kristina!
The representative I talked to is…Matthew
The representative I talked to is giving me enough information for me to grasp information about the way how your school or the course that I’m going to take would be expected to go on the process.
Reply from CareerStep2024-11-13
We're glad you had a positive experience with our representative. We are committed to providing excellent student service, and we greatly appreciate your feedback!
Nathan is great member of the career…
Nathan is great member of the career step, if you planing to enroll and don’t know what you want he will give you great explication of any courses you interesting on.
Reply from CareerStep2024-11-13
We're pleased to hear that you had a positive experience with our team. We are dedicated to providing excellent customer service for our learners. Thank you for leaving us a rating us, Mamadou!
Signing up was very easy and fast
Signing up was very easy and fast. The financing option made it possible for me to take the course now instead of waiting. From my first inquiry to starting my course I have had support and communication from Career Step pros.
Reply from CareerStep2024-11-13
We're glad you found the enrollment process easy, Sheryl! Our team is dedicated to providing excellent support to our students, and we greatly appreciate your feedback!
I don’t appreciate being told things…
I don’t appreciate being told things just to get me to sign up for classes. Like being given a voucher for a laptop so that I can do schooling. So I sign up only to not have received a voucher and when I reach out to the person I’ve been communicating with I now get no response. So now I’ll have a payment coming up and no computer. I would have waited to sign up until I can get one on my own.
Started Quickly ! No credit check !
I appreciated that the process was so fast but I was discouraged when it took so long to get my login lol I was eager to start school and I was told on a Friday morning it would take a few hours for my login to be generated. it wasn't generated until Monday but im still happy I was able to start quickly. And with no credit check ? heck yes ! thank you for making my education dreams come true! Im very grateful for the convenience this whole program and partnership brings.
CareerStep will walk you through everything
Very friendly
Reply from CareerStep2024-11-13
Thank you for taking a moment to leave us a rating, Thomas! We are delighted to hear that you found the enrollment process was smooth!
Satisfied
Great awesome Ben was very knowledgeable
Reply from CareerStep2024-11-13
We're pleased to hear that you had a positive experience with our staff. Their commitment to providing excellent customer service is a top priority for us. Thank you for leaving us a rating, Khadejia!
Nate was absolutely amazing!!
Nate was absolutely amazing!!! Give that gentleman a raise!!!
Reply from CareerStep2024-11-13
We're glad you had a positive experience with our representative, Marla! We are committed to providing excellent student service, and we greatly appreciate your feedback!
I referred someone immediately and was…
I referred someone immediately and was told that I would receive $100 gift card for the referral and I can’t get anyone to give it to me after being promised it countless times.
Reply from CareerStep2024-06-26
We would be happy to confirm your referral bonus. I am looking on your account and there is no mention of the name of the person that you referred. Please reach out to our support and let them know who you referred so we can do further research to find if you qualify for the bonus. You can find all our contact information in your help button in the course.
I like the class just wanted a…
I like the class just wanted a different one might come back for patient care technician
Reply from CareerStep2024-11-13
We appreciate your enthusiasm for your education and your patience during the initial setup process. We're glad you were able to start your program quickly and that the financing option was helpful. We'll definitely take your feedback into consideration as we continue to improve our enrollment process. Thank you for leaving us a review, Kimberly!
Great so far
I spent several weeks studying up on…
I spent several weeks studying up on which way to go in getting started on my Medical Coding certification and what program to use. I was so nervous about taking the first step to sign up for Career Step courses. If it weren't for Beckie Larsen, I don't think I would have. She made the process smooth and effortless, which calmed my soul. I'm so looking forward to a new direction in my career and am starting the first module tomorrow!!!!
Response
The employees were very responsive and helpful.