Careington International Corporation (careington.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-12.
After enrollment I was told I have to wait a 24 hours to get member ID. I told him I had an appointment today and I was told to reschedule it if I wanted to use my benefits
Reply from Careington International Corporation2026-07-09
Thank you for taking the time to leave your feedback. We prioritize an easy and accessible enrollment process, and we want to make sure you are able to use your plan as quickly as possible. To use your plan for dental access before your membership kit arrives, please call our Customer Care team at (800) 290-0523 for immediate assistance. When asked, refer to your confirmation number, which also serves as your temporary member ID, located in your confirmation email. You can also register on the Careington Member Portal using your confirmation number as the member ID. We look forward to resolving this with you and our Customer Care team awaits your call. - Meghan from Careington
Was on this plan a couple of years ago. I was happy with it at the time. Appreciate being able to buy direct with a discount. I did not want the additional coverage that some administrators were providing for additional costs. I wanted to purchase an unbundled plan at a fair price. Hoping to keep this plan for many years.
Reply from Careington International Corporation2026-07-09
Thank you for the great review! We are so happy you found a plan that fits your needs, and we too hope you enjoy your plan for many years to come. Have a great day! - Meghan from Careington
Did not receive the discount offered for signing up over the holiday weekend. Then tried to access my account, but I was told I was not registered. Finally, the problem was resolved with the account login.
Reply from Careington International Corporation2026-07-09
Hi James, thank you for sharing your feedback with us. We were able to connect with our customer care team about your membership, and they let us know they have applied the promo code to your account. If you have any additional questions for us, please feel free to reach out to our call center manager at (800) 441-0380 ext. 2302 at your convenience. Also, if you feel our service was 4 or 5-star worthy, we would love to hear back from you on Trustpilot! Thanks again - Meghan from Careington.
Reply from Careington International Corporation2026-07-07
Hi Brian, we are so glad to hear that you found our enrollment process easy to use and successfully signed up for a plan. Thanks for the great review and we hope you enjoy your new plan! - Meghan from Careington
I received clear, concise and kind information from your representative. I am excited to receive my membership kit.
Reply from Careington International Corporation2026-07-07
Hi Patricia, thank you for the 5-star review! We are so happy to hear about your positive experience with our Customer Care team, and we hope you enjoy using your new plan. - Meghan from Careington
V
Victoria · 2 reviews · Verified · Experienced 2026-07-04 ·
★★★★★
Easy to purchase
Easy to purchase, much easier than calling into a service center. Worth the value!
Reply from Careington International Corporation2026-07-06
Hi Victoria, thank you for the great review! We are so happy to hear you found our enrollment process easy to navigate and hope you enjoy using your new plan. Thanks again! - Meghan from Careington
R
Randy · 1 review · Verified · Experienced 2026-06-29 ·
★★★★★
Easy to sign up and great savings for…
Easy to sign up and great savings for the price.
Reply from Careington International Corporation2026-06-30
Randy, thank you so much for the 5-star review! We are so happy to hear about your positive enrollment experience and we hope you enjoy using your new plan. Thanks again! - Meghan from Careington
Reply from Careington International Corporation2026-06-29
Thank you for the amazing review! We are so glad you enjoy our transparent plans and pricing, and we hope you enjoy using your new plan. - Meghan from Careington
The amount of information that was provided to make an educated decision.
Reply from Careington International Corporation2026-06-25
Thank you for the great review! We are so happy you found the enrollment process informative, and we hope you enjoy using your new plan!
K
Kelly · 5 reviews · Verified · Experienced 2026-06-08 ·
★★★★★
I chose Careington because they said they would provide a refund if needed
I chose Careington because it advertised that you could receive a full refund within the first 30 days and could still cancel at any time after that an receive a prorated refund. My dentist ended up not taking it so I tried to get a refund before I even got my member ID but had to wait until they provided the ID but it was only about a week after signing up. I canceled right away so definitely within the refund period with loads of time to spare and they charged me $20. I can afford to lose $20 but I won't consider them in the future nor will I recommend them. Hope they enjoy the negativity the $20 bought them.
Reply from Careington International Corporation2026-06-25
Hi Kelly, thanks for sharing your experience with us. The $20 which you are referring to is our nonrefundable enrollment fee. For any questions about our plans and nationwide network of providers, feel free to reach out to our contact center manager at (800) 441-0380 ext. 2302. We hope you have a great rest of your week, and we thank you again for your feedback. - Meghan from Careington
L
Lucas · 1 review · Verified · Experienced 2026-06-23 ·
★★★★★
Easyand good deal
Reply from Careington International Corporation2026-06-23
Hi Lucas, thanks for the great review! We are glad to hear you had an easy enrollment process and are happy with our prices. We hope you enjoy using your new plan! -Meghan from Careington
I have had this in the past , the savings are amazing
Reply from Careington International Corporation2026-06-22
Thank you for the 5-star review! We are so happy to hear that you enjoy the savings our plans offer, and we are glad to hear you have signed up for one of our plans once again. Have a great day!
Careington discount worked ok. BUT - dentist didn't know he was a provider, was upset about the discount, treated me like dirt, and promptly dropped Careington affiliation.
Reply from Careington International Corporation2026-06-22
Thank you for spending time to leave a review. We are so glad to hear that you enjoyed savings while using one of our plans, and we are sad to hear about your negative experience with one of our Careington providers. We have promptly escalated your review to our Provider Relations team in the hopes of resolving this with the provider you visited. Thank you again for your feedback; we always want to ensure our members have a positive experience while using our plans. - Meghan from Careington
Wouldn't accept any credit card as valid until the next day.
Reply from Careington International Corporation2026-06-22
Thank you for leaving a review and bringing this issue to our attention. We have escalated your feedback internally for our teams to investigate this issue, and we are working quickly to resolve it. Thank you again for your insights. - Meghan from Careington
M
Mo Will · 2 reviews · Verified · Experienced 2026-06-14 ·
★★★★★
Easy sign up
Easy sign up. Good price.
Reply from Careington International Corporation2026-06-16
Hello Mo, thank you for the positive review! We are so happy to hear you find our sign-up process and prices 5-star worthy, and we hope you enjoy using your new plan. - Meghan from Careington
Reply from Careington International Corporation2026-06-16
Hi Charly, thank you so much for the great review! Our Customer Care Specialists are invaluable members of our team, and we are so happy to hear about your great experience with Angel. Have a great day! - Meghan from Careington
It was very easy to find the plan I needed for my husband and I. It was also very easy to sign up.
Reply from Careington International Corporation2026-06-15
Heidi, thank you so much for the great review! We are happy to hear you found our enrollment process 5-star worthy and we hope you enjoy using your new plan! - Meghan from Careington
easy sign up But I don't have account # yet to set up my account
Reply from Careington International Corporation2026-06-16
Hello Angelo, thank you for the positive review and for your feedback regarding our sign-up process. We are happy you found our enrollment process easy to navigate. You can use the confirmation number located on your confirmation email to register an account on the Careington member portal. For direct assistance with setting up an account, please contact our call center manager (800) 441-0380 ext. 2302. They would be happy to assist you at your convenience. We hope you enjoy using your new plan and thank you again for the great review. - Meghan from Careington.
I wanted my electronic member number today or tomorrow not 2-3 business days !! I paid for the month of June so I should receive it immediately, not next week ! Not Happy!! 😡 not transparent!! 🤬
Reply from Careington International Corporation2026-06-12
Hi Jeanette, thank you for taking the time to leave a review. At Careington, we work hard to make sure our enrollment process is seamless and quick, and we want to make sure you receive your membership ID number as soon as possible. Our call center manager has let me know she successfully connected with you and has expedited your fulfillment kit so it will arrive as soon as possible. If you have any questions in the meantime or need more information, please feel free to reach back out at (800) 441-0380 ext. 2302 at your convenience. We hope to resolve this with you quickly and we are always here for you if you need anything else. - Meghan from Careington
Initially told me the promo code was no longer valid. Refreshed and went back and it was accepted.
Reply from Careington International Corporation2026-06-10
Hello, thank you for your positive review and for sharing your experience using one of our online promotion codes. We are so happy to have you as a new member of the Careington family, and we have escalated your insights about our promo codes to our internal web team for review. Your insights help make our enrollment experience better for everyone, and we are so grateful for your feedback. - Meghan from Careington
