Careington International Corporation (careington.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-12.
Employees and dentist were very considerate.
Hi Janice, thank you for leaving a great review! We are so happy to hear about your positive experience with one of our network dentists. We hope you continue to enjoy your plan! - Meghan from Careington
The Carrington website said that it will help cover our costs at our regular dentist (they were in the list ) and it did not! I paid $180+ for nothing.
Thank you for leaving a review. At Careington, we pride ourselves in offering our members access to some of the largest national networks of participating dentists, and we want to make sure you get the most out of your plan. We have escalated your case to our call center manager who would be happy to walk through your plan with you and find out which plan your Careington provider is enrolled in. To receive help as soon as possible, please contact them at (800) 441-0380 ext. 2302 for direct assistance. We look forward to solving this with you and thank you again for your feedback. - Meghan from Careington
The computer was not letting me enroll. I called member services and they got me all set up! Very friendly and helpful.
Hello, thank you for the 5-star review! We are so happy to hear about your positive experience with our Customer Care team and that they were able to help you successfully enroll. Have a great weekend!
Thank you for giving us a great review! We are so happy to hear you had a seamless enrollment process, and we hope you enjoy using your new plan. Have a great day!
I called several times. My oral surgeon participates in the POS Dental. That is the plan I wanted to join. I was told POS was the same as 500, I hope that is correct. I would have opted for postal mail delivery of my membership paperwork. I don't think I was offered a choice. Once try I was asked for my credit card info before I selected a plan. Didn't seem right?
Hello Tom, thank you for sharing your experience with us. Our Customer Care team can quickly verify your dental savings plan to see if your oral surgeon is in our network. If not, we can easily help you switch to a dental savings plan that fits your needs. Our team will also be able to help you elect a mail fulfillment kit if you would prefer. Please reach out to our contact center manager at (800) 441-0380 ext. 2302 at your convenience. Thank you again for your feedback, and we look forward to working with you to reach a resolution. - Meghan from Careington.
Unable to use membership for an endodontist at any of the locations noted on website or when calling around. Incorrect provider info. Sw Michigan
Thank you for sharing your experience with us. At Careington, we are dedicated to providing our members with savings across our national dental discount networks, and we want to make sure you receive the best value for your plan. At your convenience, please reach out to our call center manager at (800) 441-0380 ext. 2302. They would be happy to work with you to find local providers within our network. Thank you again for your feedback. - Meghan from Careington.
The website was easy to use and it's good to know that they have extra help out there when needed.
Thank you for the 5-star review! We are so glad to hear about your positive experience with our website and the support resources we offer our members. Have a great day!
Hi, this is Meghan from Careington. Thank you for leaving us a great review and we wish you an amazing day!
easy to understand options and access....loved the discount code since I am a senior Kudos on verifiable listed discounts on dental procedures that are printable.
Thank you for leaving a great review! We are so happy to hear you found our printable lists easily accessible, and that you enjoyed our senior discount code. Have a great day!
Everyone was very helpful in assisting me on getting setup on a supplement for dental savings plan.
Hi Rhonda, thank you for the great review! We are so glad to hear about your positive experience with our Customer CARE team. We hope you enjoy your new dental savings plan!
Hello, thank you for sharing your positive feedback with us! We are so happy to hear that you found our sign-up process simple, accessible and worthy of 5-stars. Have a great day!
It’s been over 2 weeks and I still haven’t been emailed my membership info. I’ve called and talked to customer service, and exchanged emails 3 times. No one has helped me or given me any information.
Hello, thank you for taking the time to share your feedback with us. At Careington, we pride ourselves in our swift membership kit delivery process, and we want to make sure you receive your Careington electronic kit as quickly as possible. For direct assitance, please contact our call center manager at (800) 441-0380 ext. 2302 at your convenience. Our customer service team is dedicated to helping each of our members, and they would be happy to answer any questions you may have. - Meghan from Careington
Support team is very unhelpful. I submitted 2 claims that were never processed or posted until I contacted them and was very persistent. They delayed processing because of a missing provider tax ID number although the form clearly states that it is not needed if payment is not going to the provider. Online support seems clueless and uncaring. I will cancel ASAP. I recommend avoiding this company.
Hi Rick, we appreciate you taking the time to provide your feedback. We understand the importance of processing claims quickly on behalf of our valued clients and want to make sure you get the help you need. Please reach out to our contact center manager at (800) 441-0380 ext. 2301 at your convenience; they will be happy to answer any questions you may have and walk through your claims and follow-up steps with you. - Meghan from Careington
Each plan is presented very well and easy to enroll.
Hello, thank you for the great review! We are so glad you enjoyed our seamless sign-up process and variety of savings plans. Have a great day!
It was easy to sign up and as far as I can tell the conditions and the amount of discounts for dental, vision and hearing care were clear.
Hi Ainslie, thank you for taking the time to share your feedback with us! We are happy to hear you enjoyed our transparent pricing and easy enrollment process. Have a great day! - Meghan from Careington
This was such an easy to follow process to get dental coverage. Thank you so much. I really appreciate the option to pay yearly as well. ⭐️⭐️⭐️⭐️⭐️
Hello Linda, thank you for the great review! We are so happy to hear you enjoyed our easy enrollment process and annual payment options. We are grateful for your feedback and hope you have a great day! - Meghan from Careington
It was easy and straightforward. I started to give you five stars, but I did a dentist search in my area and it gave me 10 names. However, none of them were my dentist who I was told was on your list. When I did an advanced search and put his name in there, it came up but it didn't during my initial search so I gave you three stars instead of five. I did not see a button to push to go to a next page of dentists, only ten total. So that part wasn't very good on your site.
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed our straightforward enrollment process and that you were able to find your dentist in our provider search. We are committed to constantly improving our website and have escalated your review to our web team for consideration as we continue to update our provider directory and overall user experience. We hope you enjoy your Careington plan and are grateful for your input. Have a great day! - Meghan at Careington
Good website design. Very easy to navigate
Thank you for leaving a great review! We love to hear when our members enjoy an easy navigation and enrollment experience, and we are grateful for the 5-stars. Have an amazing day!
I never even received anything I want my money back
Thank you for taking the time to provide your feedback. We pride ourselves on providing outstanding customer service, and we want to make sure you get the most from your Careington plan. In order to help you directly, please contact out call center manager at (800) 441-0380 ext. 2302 at your convenience. Our team would be happy to assist you further. Thank you again — Meghan from Careington.
Once I called the dental office for the correct website the sign up was easy and there were no obstacles to the procedure.
Hi Terry, thank you for the great review! We are so happy you had an obstacle-free enrollment experience. We hope you enjoy using your plan! - Meghan from Careington
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