CareLinx (carelinx.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
The people are nice but can sometimes be hard to get a hold of. They didn't have anyone in our area and took a long time to find someone. That person never showed up. So we found someone and they hired her. Once she was on board with them it's been fine. We deal with her and they're kind of a technicality.
You told me you had someone that would help me and no person has been available. Months have gone by with no assistance. Only calls weekly that they are sorry. What can I say.
HELP ME WITH THINGS I NEED TO DO TO BE PROFESSIONAL IN MY JOB BY
It's always a pleasure to talk to representatives. They are kind, helpful and patient.
My caregiver Channel is very caring, friendly, and extremely helpful! Great experience! Thank you Carelinx and Channel
I enjoy serving others and you are the means that I can do that.
I like the attention and flexibility you give to the caregiver and the client. I also enjoy the readiness and helpfulness you provide for the caregiver when it comes to turning in timesheets and answering questions.
Great clients great communication
The app could be more helpful, customer service could be better
You have been very understanding and, helpful. Assisting us in everytime we ask. Thank yall very much.
I think if there was a way to cut down on unnecessary communication. I think for every shift I do there are 5 or 6 emails or notices I'm getting per shift. This means if I do 3 shifts there might be 18 emails. These start when I schedule the shift, confirm the shift, get a reminder for the shift, complete the shift, 3 more emails telling me the status of my pay.. The app itself gets confusing with all the different options for badge work, surveys, shift availability and initially, just getting registered to work for Carelinx was a long multi level experience. The app doesn't always work for scheduling purposes so I need to call in to schedule some shifts. Fortunately the 24/7 support you give us as caregivers is very good and important if we are having app problems or other issues.
It is too early to tell. We have only had one meeting.
I found a great helper through CareLinx. However the time allowed through the insurance (8 hrs/month) not sufficient for a person of my condition. That is something you may be able to improve. Chandrani
I enjoy working for this company, cause they know have to help you with timesheet and training.
Excellent service and payment or on time.
It’s been a great experience working with Care Linx. I’ve been assigned wonderful clients and excited to build a great professional relationship with all of them.
Jose Espinoza her care giver has been amazing , he is very professional and attentive to my mom’s needs .
63 reviews matching