Every piece of jewelry begins not just with an idea, but with intention - a commitment to craftsmanship, meaning, and timeless design. It’s a journey that starts with raw materials and a vision, shaped slowly by hand into something deeply personal.
Written by the business, not verified by us.
Is Carla Jewelry legit?
Carla Jewelry (carla-jewelry.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently share that the jewelry pieces are beautifully crafted, intricately detailed, and make truly wonderful gifts for special occasions. Many consumers warmly appreciate the smooth online ordering process, secure payment options, and consistently helpful tracking updates provided throughout the delivery.
However, some people mentioned frustrating issues with product quality, such as receiving broken pieces or items that looked completely different from the pictures online. A few other consumers also felt that delivery times were occasionally delayed, making it difficult to properly track shipments or receive purchases on schedule.
Auto-generated from all reviews of this business. For reference only.
It has been well over a month and I have not received the two pairs of earrings that I ordered.
Reply from Carla Jewelry2026-08-06
Hello Cory,
We are very sorry to hear about your experience and understand how frustrating this must be for you. Your concerns are important to us, and we take all feedback seriously.
Please be assured that we are committed to ensuring our customers receive quality service and products.
We would appreciate the opportunity to resolve this matter personally, so please send your order number to our customer service team for further assistance.
Thank you, Team
Beautiful hand made original jewelry at a good price! Couldn't ask for a more flawless experience.
Reply from Carla Jewelry2026-08-06
Hello,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you are satisfied with our service and products.
At our company, we strive to maintain high standards and ensure every customer has a great experience. Your feedback is truly appreciated.
If you have any further questions or need assistance, please reach out to our customer service team with your order number, and we would be happy to help you.
Best regards,
Team
Hello Dave,
Thank you for your wonderful feedback. We are thrilled to hear that you had a positive experience with us.
At [Company], we are dedicated to providing high-quality products and excellent service to all our customers. Your satisfaction is our top priority.
If there's anything further you'd like to discuss, please reach out to our customer service team with your order details so we can assist you further.
Best regards,
[Company] Team
Easy to order and kept in the loop about delivery.
Reply from Carla Jewelry2026-08-06
Hello,
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with us. Please be assured that we are committed to providing high-quality service and products to all our customers. If you have any further questions or need assistance, please reach out to our customer service team with your order details so we can help you further.
Best regards,
The Team
The jewelry I have ordered is…poor customer service
The jewelry I have ordered is beautiful. BUT don’t expect good customer service. I received a ring that was damaged during delivery. It was crushed in half. I have tried for 4 months to get it replaced and can’t even get a response. I have sent pictures of the ring and the packaging. Never will I buy from them again!
Reply from Carla Jewelry2026-08-07
Hello,
Thank you for taking the time to share your feedback. We regret that your experience did not fully meet your expectations. Please be assured that we are committed to providing quality service and addressing any concerns that arise.
We would appreciate the opportunity to look into this further, so please contact our customer service team with your order details.
Best regards,
The Team
I recently ordered the collar rind and the Hug Pendant with the matching earrings. as always the jewelry is fantastic and so beautiful. My experience with Carla's is always very pleasant. I will definitely be doing with Carla's again. My jewelry was delivered as quick.
Reply from Carla Jewelry2026-08-06
Hello,
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with us.
At our company, we strive to provide the best service and quality for our customers, and it's great to know that we met your expectations.
If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team with your order details.
Best regards,
Team
Poor quality. Took too long only to realize merch came from a foreign country. Merch came in damaged and quality is more like children’s jewelry. After several emails to get a refund they keep trying to sell me more. Totally dissatisfied.
Reply from Carla Jewelry2026-08-06
Hello Rebecca,
We are very sorry to hear about your experience and understand your frustration. Your feedback is important to us, and we take all concerns seriously.
Please be assured that we are committed to providing quality service and resolving any issues that arise. We would appreciate the opportunity to assist you further—please contact our customer service team with your order details so we can look into this for you.
Best regards,
The Team
Absolute cheap tat, lucky bag quality.
Bought the “handmade” hummingbird necklace for my wife, and I put it straight in the bin, not even showing her it. Cheap piece of flimsy perspex with painted on motif, and the chain was even worse. Avoid at all costs.
Reply from Carla Jewelry2026-08-07
Hello,
We are very sorry to hear about your experience and understand how frustrating this must be for you. We take your concerns seriously and want to assure you that we are committed to providing quality service and products to all our customers.
To better assist you, please reach out to our customer service team with your order number so we can look into this matter personally.
Thank you, Team
I looked at the site for jewelry. Looked reviews which were great..so I made 2 purchases and both were of high quality and fair prices.
Reply from Carla Jewelry2026-08-07
Hello,
Thank you for your positive feedback! We are thrilled to hear that you had a great experience with us. Please be assured that our team is dedicated to providing high-quality service and products. If you ever need assistance or have any questions, please reach out to our customer service with your order details, and we will be happy to help you.
Best regards,
The Team
Liked the jewelry but shipping was desirable. GoFo needs to change its name to GoSlo.
Reply from Carla Jewelry2026-08-07
Hello,
Thank you for your feedback and for taking the time to share your experience with us. We appreciate your positive rating and are glad to hear that you had a generally good experience.
Please know that we are committed to providing quality service and addressing any concerns that may arise. If you have any specific issues or suggestions, we would love to hear from you directly.
Feel free to reach out to our customer service team with your order number so we can assist you further.
Best regards, Team
Cheap gumball machine earrings. This is a scam. Do not buy from this vendor. Advertised as handmade. One earring doesn't even fit my earlobe.
Reply from Carla Jewelry2026-08-07
Hello,
We are very sorry to hear about your experience and understand how frustrating this situation must be for you. Your feedback is important to us, and we are committed to resolving any issues you may have faced.
Please contact our customer service team with your order details so we can look into this matter personally.
Thank you, Team
Great piece and communication was excellent. Bit of concern when a piece fell out but was able to repair it.
Reply from Carla Jewelry2026-08-07
Hello,
Thank you for taking the time to share your feedback. We appreciate your positive rating and are glad to hear that your experience was mostly satisfactory. Please be assured that we are committed to providing high-quality service and products to all our customers. If there are any specific concerns you would like to discuss further, please reach out to our customer service team with your order number, and we will be happy to assist you.
Best regards,
The Team
Quality, promptness of delivery, good communications, and well priced.
Reply from Carla Jewelry2026-08-07
Hello,
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with us.
At our company, we strive to ensure that every order is handled with care and professionalism. Your satisfaction is our priority, and we appreciate your support.
If you have any further questions or need assistance, please reach out to our customer service team with your order number for a personalized resolution.
Best regards,
Team
Both of my earring purchase were beyond gorgeous! I get so many compliments on them! They are my absolute favorite earrings ever! I bought the hummingbirds and the colorful dragonfly wings with sparkles. LOVE THEM
Reply from Carla Jewelry2026-08-07
Hello,
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with us. At our company, we are dedicated to ensuring every customer receives top-quality service and products.
If you have any further questions or need assistance, please reach out to our customer service team with your order number so we can assist you further.
Best regards,
The Team
I got the good luck Owl ring. It's everything I thought it would be. Very nice and looks just as good in person as the ad! Very satisfied!
Reply from Carla Jewelry2026-08-07
Hello,
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is very important to us, and we strive to provide the best service possible. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team with your order number.
Best regards,
The Team
The product is adorable. After placing the order, they were always keeping me updated as to the status of the order. I couldn't have asked for better service.
Beautiful, well made jewelry. Quality products made with love and care. Wonderful shopping experience each time I visit Carla Jewelry. Always new items to review.
smooche
Susan Jewelry
Halara
Wellaray Coffee Booster
Lulutox
Qamar Jewelry
Skincu
Veinci Jewelry