Awesome communication
Awesome communication! The staff at the office are top notch! I will definitely be coming back again and renting another beach rental from them.
About Carolina Retreats
Data updated- Website
- carolinaretreats.com
- Category
- Travel & Vacation
- Location
- United States · Surf City
- Status
- Unclaimed
- Last 12 months
- 7 reviews
- Replies to negative
- 10% (2/21)
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Is Carolina Retreats legit?
Carolina Retreats (carolinaretreats.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 67% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 10% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Linens were wrapped in smelly plastic
Linens were wrapped in smelly plastic, it was so impersonal. Also, the check lists shouldn't be more than 3 things.
Reply from Carolina Retreats2023-06-01
These are some great suggestions on how we can enhance the guest experience, Erin, and we hope to make your next stay even better!
First time using Carolina Retreats
This is the first time we have used your company. We were very pleased with how the whole process worked. From making reservations, to submitting payments, receiving the great emails to help us prepare and plan for our trip, the check-in and check-out process, everything was a breeze. The associates were very friendly and professional. We look forward to using Carolina Retreats again.
I have used Carolina Retreats many…
I have used Carolina Retreats many times and have always found the service to be friendly and capable.
It was easy to book…
It was easy to book and everything is done online which I love. If I had questions, I got answers pretty quickly. I was notified via texts and emails with all information regarding the rental. The rental was very clean, comfortable, and we were able to get into the rental early on check-in day. I will book with again with Carolina Retreats.
Lovely beach House!
The house we rented was very clean upon arrival. It was stocked with everything we needed. Everything worked perfectly while we were there. The home itself was lovely! The layout was perfect for us. We couldn’t ask for a nicer rental!
We had some issues that were handled…
We had some issues that were handled very promptly.
Reply from Carolina Retreats2023-05-10
We enjoyed hosting you, Lane, and I'm glad to hear my team could quickly address your concerns.
Pretty good house but No grass for dog…
Pretty good house but No grass for dog that we paid an extra $150 for. Also no lockable door to get to and from beach so you have to go out frontdoor and down 1 flight of steps and back up 1 flight of deck steps to get to beach.
Reply from Carolina Retreats2023-05-10
We're always looking for new ways to improve the guest experience, Richard, so we appreciate you taking the time to provide this feedback. And we hope to see you again at Squirrelly Banana!
The room was nice and the bed was…
The room was nice and the bed was comfortable. No maid service to pick up trash or refill paper products. Good location just no services offered was the only negative.
Reply from Carolina Retreats2023-05-12
We're glad you enjoyed your visit to the Beach House at Oak Island, Kim, and we hope to see you again soon!
Beach Relax
Very nice accommodations. Stocked with everything we needed. The fridge, cooktop & microwave were very convenient. Walk across the street for the beach. The pool was an added plus.
Great Place to stay
The ladies at the desk were awesome and helpful. The room was clean and beautiful. Great experience.
Customer service and registration process outstanding…
The registration process was simple and easy. Right from when I spoke to the person at The Beach House in Oak Island. The whole process took maybe 5 minutes to complete.When we arrived the room was clean and welcoming. Great place to visit and we will definitely do it again soon.
You were very prompt with getting…
You were very prompt with getting information to me and in responding to inquiries. You make paying easy with the automatic deduction from my credit card. I also appreciated the opportunity to give feedback on the property we rented for the benefit of the owner.
Reply from Carolina Retreats2023-05-08
It was a joy to host you at Sea Notes, Marilyn, and we hope to see you again soon 🎵
Great experience
Wonderful rental company, prompt informative and helpful.
Everything was great
Reply from Carolina Retreats2023-05-08
Thanks for staying at The Beach House at Oak Island, Rafael, and we hope you'll come back and see us!
My wife and I had a great experience at…
My wife and I had a great experience at " Beach Therapy" The house was great and was very accommodating, very clean and up to date.
Reply from Carolina Retreats2023-05-08
We're so glad the two of you enjoyed some much needed Beach Therapy, and we hope you'll return for more rest and relaxation ⛱️
Hicks
Beautiful home
Reply from Carolina Retreats2023-05-08
We're delighted to hear you enjoyed your stay at Hicks, Richard, and we hope to see you again!
Rented a house at Topsail Island for…
Rented a house at Topsail Island for Spring Break. The house was okay, but there was a serious roach/waterbug problem. The rental company sent out an exterminator the next day, but we continued to kill cockroaches(large & small). So afraid that I was going to bring some back in my luggage! Not cool!!
Reply from Carolina Retreats2023-04-19
Hi, Alberta! My home is regularly managed by a pest control company, and I haven't seen any bugs in it. And we will continue to manage the property regularly to ensure there are no unwanted guests.
Great house in a great location
Great house in a great location. Carolina Retreats was great to work with. Highly recommend!
Great location to everything around
Great location to everything around. Clean, small but nice. Comfy bed, cute patio