CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.
Written by the business, not verified by us.CBDfx (cbdfx.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Loyal patrons frequently mention that the natural products work effectively for daily pain relief, muscle recovery, and helping individuals sleep much better throughout the night. Shoppers consistently appreciate the exceptionally fast delivery service and find the official online store very convenient and simple to navigate when placing their regular purchases. However, some customers also noted unexpected subscription charges or encountered annoying difficulties during the online checkout process. A few other people also felt that certain vape items had a very unpleasant artificial taste or completely failed to function properly upon arrival.
Auto-generated from all reviews of this business. For reference only.Hi Travis, We're really sorry to hear that your recent vape order isn't performing as you expected. Since this was a reshipment from your previous order, our support team will be reaching out to you shortly to assist and find the best solution for you. CBDfx Team
Enjoyed the product. I will order again. Thank you
Vicki, We are so happy to hear that you enjoyed our product! We truly appreciate your positive feedback and look forward to your next order with us. CBDfx Team
Once a “live person “ looked at the problem I was having it was settled quickly and accurately. AI needs some work. Kept on giving the same answer and I wasted a lot of time. Thanks for correcting it. Your products are great and I was running out which increased the frustration.
Donna, We appreciate you taking the time to share your experience with us. We are glad that our team was able to resolve your issue quickly and accurately once a live representative was involved. We understand your frustration with our chat bot and the time it took to get your problem addressed, especially when you were running low on our products. Your feedback is incredibly valuable, and we will work to improve its effectiveness to prevent similar situations in the future. We are happy to hear you enjoy our products. CBDfx Team
They accommodate.when you want product to be delivered. Nice credit too.
Lisa, We're so happy to hear that we were able to accommodate your delivery preferences and that you appreciate the credit! Thank you for your wonderful feedback. CBDfx Team
Quality and consistency in your gummy’s. Quick delivery and great deals to entice you to add more products.
Ramona, We're so happy to hear you enjoy the quality and consistency of our gummies! We appreciate your positive feedback on our quick delivery and great deals. CBDfx Team
Used these gummies when I had total knee replacement and they worked better than Percocet for pain and now will be having an implant for cracked tooth.
Sharon, We're so glad to hear our gummies provided such effective relief after your knee replacement! We wish you a smooth and speedy recovery for your upcoming dental procedure. Thank you for sharing your positive experience with us. CBDfx Team
Had tried CBDfx before and was greatly surprised how good they worked in every ailment I was experiencing. Had tried other brands but CBDfx was the best value with the best results.
Robert, We are so happy to hear that our products have provided such positive results for your ailments! We understand how important accessibility is, and we are happy that the discount made it possible for you to rejoin us. We truly appreciate your continued support. CBDfx Team
Great service once I started getting my product, however, all of a sudden I'm getting the product too often!!! I've got sooo many, I had to change my frequency and stop it altogether, for now!
Claire, We appreciate you sharing your experience. We understand that receiving too much product can be inconvenient, and we're glad you were able to adjust your delivery frequency. Thank you for your feedback. CBDfx Team
My wife Debra uses your product for her neuropathy pain after her open heart, sadly Debra has neuropathy throughout her body after her heart surgery Back to me she thought that I should give it a try and it has been a blessing. You're 3,000 mg berries CBD gummies actually reduce my anxiety and I don't need to take pills anymore. Thank you for bringing a great product to the people!
John, We are so happy to hear that our gummies have provided such a positive impact for you and your wife. We appreciate you sharing your experience and your kind words about our product. CBDfx Team
Service is good, product very good, customer service top notch
We're so happy to hear that you had such a positive experience with our service, product, and customer support. We truly appreciate your excellent feedback! CBDfx Team
I was supposed to get two CBD creams. I only received one. Where's my other cream?
Maryanne, Thank you for reaching out to us. We're sorry for any confusion regarding your order. After reviewing it, we found that only one bottle of the 1,000mg cooling cream was purchased. If you'd like to order a second bottle, we'd be more than happy to assist you by sending an invoice for the second one, our support team will follow up shortly. CBDfx Team
The item was very reasonable and delivery was fast.
Conrad, We're so happy to hear that you found our item to be reasonably priced and that our delivery was fast! We truly appreciate your positive feedback. CBDfx Team
Fast delivery partner doesn't like the taste however; prob won't buy more 🤷🏽♂️
Kristi, We appreciate your feedback regarding the delivery speed. We're sorry to hear that the taste wasn't to your partner's liking. We understand that taste is very personal, thanks for your feedback! CBDfx Team
I don’t want to subscribe because when there is a better deal I want it. I have points that never get used. If I try to use them I have to pay shipping and can’t get any discounts. I am actually looking at other pieces to get the sleep stuff from. Thanks
Susan, We’re happy to let you know that FX cash or points can be used towards any purchase and can be combined with other discount codes as well as subscription orders. You can also use these credits to pay for your upcoming subscription renewals. To apply your credits to an upcoming renewal, just log in to your account and go to the Subscriptions section. From there, click on "Next Order," where you’ll see your available credits. You can then select the option to "automatically use credits for my next order," making the process smooth and effortless for you. If you’d like to use FX Bucks for a one-time purchase, please visit the link below for easy step-by-step instructions: https://help.cbdfx.com/hc/en-us/articles/4412453699347-How-do-I-redeem-my-FxCash CBDfx Team
Smooth engagement and efficient as well as effective response. Thank you. Travel well.
Greg, We're so happy to hear that our engagement and response were efficient and effective for you. Thank you for your kind words! CBDfx Team
Two stars because the order and delivery were quick and easy but this product doesn’t do anything for me. The gummies and the vape. I am pretty novice and 10mg is my limit at a time. No matter how much I pulled I felt nothing. Maybe this strain doesn’t work on me? Bummer to pay $30 for a flavored vape when I don’t vape.
Bee, Thank you so much for your feedback! We're sorry to hear that your recent purchase didn't fully meet your expectations. We'd like to clarify that the THC in our CBD + Delta-9 THC Vape Pens is Delta-9 THC, which is the type most commonly linked to psychoactive effects. While consuming enough Delta-9 THC can produce these effects, our pens contain a modest 10mg per pen, which is relatively low if you only take a few puffs at a time. If you're interested in experiencing stronger THC effects, we recommend trying our THC gummies, which you can find here: https://cbdfx.com/collections/thc-gummies. If you'd like to return your products for an exchange or refund, we're more than happy to assist you. Our team is always here to assist you. Feel free to reach out to us at (888) 991-7471 or email us at [email protected]. Our business hours are 8:00 AM to 5:00 PM (PT), Monday through Friday Thank you for trying out our vape pens! CBDfx Team
Delivery was fast and on time. The cream has an intense heat that is very soothing. I have a ruptured L4 disc and this product helps to ease my pain.
Nancy, We're so glad to hear that our cream arrived quickly and is providing you with soothing relief! We appreciate your feedback! CBDfx Team
I’m a Long Time Customer and have been Extremely Happy with the Services & Products I’ve purchased. Customer Support has Always helped me with any questions I’ve ever had.
Angeliza, We truly appreciate your long-standing loyalty and are so happy to hear you've consistently been pleased with our products and services. It means a lot to know our support team has always been helpful! CBDfx Team
Thick vape “smoke” and such a strong artificial flavor it’s honestly a waste, I won’t smoke these. It burns so hot that the second you start sucking to take a puff your mouth instantly fills with thick hot “smoke” and it’s intolerable.
Justina, Thank you so much for sharing your experience with us. We're sorry to hear that the product didn’t quite meet your expectations. We really appreciate you giving it a try. If you’d like to send the product back for a refund, we've initiated a return for you, please use the prepaid return label included in your email. Once we receive the item, we’ll promptly process your refund. Please remember, our team is always here to assist you. Feel free to reach out to us at (888) 991-7471 or email us at [email protected]. Our business hours are 8:00 AM to 5:00 PM (PT), Monday through Friday. We’re here to help and look forward to serving you better in the future. CBDfx Team
Wanda, We're sorry you were unable to find the product you were looking for. Please remember that our support team is here to help you with placing an order. You can reach us by phone at 1-888-991-7471, Monday through Friday, from 8am to 5pm PST. Alternatively, you can email us at [email protected] or use the live chat feature on our website. CBDfx Team
102 reviews matching
