CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.
Written by the business, not verified by us.CBDfx (cbdfx.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Loyal patrons frequently mention that the natural products work effectively for daily pain relief, muscle recovery, and helping individuals sleep much better throughout the night. Shoppers consistently appreciate the exceptionally fast delivery service and find the official online store very convenient and simple to navigate when placing their regular purchases. However, some customers also noted unexpected subscription charges or encountered annoying difficulties during the online checkout process. A few other people also felt that certain vape items had a very unpleasant artificial taste or completely failed to function properly upon arrival.
Auto-generated from all reviews of this business. For reference only.Always delivered on time with 5 star products!
Pamela, We're so happy to hear you consistently receive 5-star products and on-time deliveries! Thank you for sharing your positive experience with us. CBDfx Team
You did not make it easy to purchase this time. You kept adding things to my order I did not want and I could not cancel them. Had to start over.
Judy, We're sorry to hear about the trouble you encountered with your recent purchase. We noticed your order today and, to make sure everything is perfect before processing, our support team will reach out shortly to confirm all the details with you. CBDfx Team
First time buyer I did some research on web. Your reviews and comparison to like products sold me. Your product description was very informational and did not a lot of BS. Buyer told what to expect from product straight forward. Price was fair (I did get a discount). Shipping was fast and you kept me informed of ststus.
We are so happy to hear that our product information and comparisons helped you make an informed decision as a first-time buyer. It's wonderful to know that our straightforward descriptions, fair pricing, and fast shipping met your expectations. We truly appreciate your positive feedback and are glad you had such a great experience with us! CBDfx Team
The gummies most of the time help me go to sleep. There are other factors involved in sleeping, but I’m satisfied considering I was getting around 3-4 hours of sleep
Peter, We're so glad to hear that our gummies have been helpful in improving your sleep! It's wonderful to know you're seeing such positive results. We appreciate you sharing your satisfaction! CBDfx Team
I have been buying this cream for my husband who has back issues and he swears by it. I recently broke my wrist, and although the bone is pretty much healed, this tendons and ligaments are all so tight and painful for being immobilized for 8 weeks. This cream works great! It takes the pain away. Needed to buy more because my husband’s stash is running low due to my daily usage. Thanks so much for this wonderful product.
Nacny, We are so happy to hear that our cream has been so effective for both you and your husband! We understand how challenging recovery can be, and we are glad our product could assist in your healing process. Thank you for sharing your positive experience and for your continued trust in our product. We appreciate your kind words and are happy to know it's making a difference. CBDfx Team
Easy, breezy, and a day early!
Gordon, We are so happy to hear that your experience was easy and that your delivery arrived ahead of schedule! Thank you for sharing your positive feedback. CBDfx Team
Whitney, Thank you for your feedback, we appreciate your support! CBDfx Team
You have very good products and I'm a returning customer because of your products. My rating is because of the difficulty of ordering on the website. The use of discount codes which are offered but don't stack and the default of subscriptions. Venting because I'm worn out trying to place an order....
Richard, Thank you so much for sharing your feedback with us. We’re sorry to hear about the trouble you experienced with our website. We completely understand how frustrating it can be when discount codes don’t stack as expected. Unfortunately, discount codes cannot be combined with other promotions, subscriptions, or auto shipments since those already include a 25% discount. Discount codes are applicable only to one-time purchase items. However, if you have any rewards or FX Bucks available, you can redeem them while logged into your account, and these can be combined with subscriptions or other discount codes. We truly appreciate your feedback as it helps us continually improve the online experience for all our customers. CBDfx Team
Didn't realize you couldn't take gummies if you are on medication. Could you please do a refund for my order. David Ketcham 170 Wesley Hogan Rd. NW Cleveland, TN. 37312
David. We appreciate you sharing your feedback. We understand your concern regarding gummies and medication interactions. We are unable to process refunds directly through this platform. If you need any assistance with returning your recent order, please don’t hesitate to contact us at [email protected]. Our support team is always happy to help. CBDfx Team
Be aware if you subscribe and cancel (which is stated in their policy you can cancel anytime) they will STILL charge you, still ship the product and expect you to go through the trouble of returning it for a mistake they made to begin with. It’s giving scam.
We're so sorry for any inconvenience you’ve experienced with your subscription and cancellation process. According to our records, your subscription was renewed on July 25th, and although you can cancel your subscription anytime through your account, the cancellation was processed on July 27th, two days after the renewal. Please keep in mind that cancellations need to be made before the order is processed to prevent future shipments. We also want to assure you that your return request has been received, and we will promptly process your refund once the return is completed. Thank you for your understanding, CBDfx Team
Both CBD vapes I bought leak juice in my mouth! Garbage! Won’t buy again!
Ashlie, We sincerely apologize for the inconvenience caused by the leaking CBD vapes. We have reviewed your recent support request, and our team will get in touch with you shortly to provide further assistance. CBDfx Team
Diane, We're happy to hear that your ordering experience was both fast and easy. We appreciate your positive feedback! CBDfx Team
While I’m not currently using your product, I did use it for several years in conjunction with a prescribed sleep medication. I finally slept through the night. When I didn’t take it I’d only sleep for a couple of times at a time. It helped considerably.
Nancy, We're so glad to hear our product helped you achieve a full night's sleep for several years. Your positive feedback about its effectiveness, especially in conjunction with your medication, is truly valued. We appreciate you sharing your experience with us. CBDfx Team
Good timing on deliveries, quick response for early subscription refill. Could be better at posting and crediting rewards.
Nikki, We appreciate your positive feedback regarding our delivery and refill services. For frequently asked questions about our rewards program, you can visit our Help Center FX Bucks section here: https://help.cbdfx.com/hc/en-us/sections/4412446282003-FxBucks-Program CBDfx Team
This site was very easy to use. I will be ordering again.
William, We are so happy to hear that you found our site easy to use! We appreciate your positive feedback and look forward to your next order with us. CBDfx Team
I was trying to order only one bottle and your website kept trying to include a subscription. After contacting your business I kept getting a solution that did not work. In fact I don’t think that they even read about my problem before throwing a solution at me. This happened a bunch of times. I have since solved the problem and ordered one bottle but you still keep pushing the subscription. Irritating to say the least.
Karen, Thank you for your feedback, and we’re sorry for any confusion this may have caused. We always aim to be clear and transparent so our customers can make informed choices before purchasing. To clarify, each product page offers two options: a one-time purchase or a subscribe & save (auto-ship) option, which includes a 25% discount and free shipping. For any future purchases, please remember that the one-time purchase option is always available. In the meantime, we we can confirm that your recent purchase was a one time purchase option, and you will not be charged for any future shipments. CBDfx Team
Fast, easy, effective.
Mollie, Thank you so much for your feedback, we appreciate your support! CBDfx Team
We have been using THC gummies for a year or more. Never disappointed. Good quality gummies! Delivered on time with our subscription.
Debra, We're so happy to hear you've consistently enjoyed our gummies and our reliable subscription service for over a year! We truly appreciate your loyalty and positive feedback. CBDfx Team
My husband and I both take the CBD with Melatonin to help us sleep!
We're so happy to hear that our CBD with Melatonin is helping you and your husband sleep better! We appreciate your positive feedback. CBDfx Team
It’s difficult to order from your phone. Once I went on the computer it was easier to navigate. Love CBDx best product around!
Elizabeth, Thank you for your feedback. We apologize for any difficulties you encountered with our mobile website. Please remember that our support team is here to help if you need assistance placing an order. You can reach us at 1-888-991-7471, Monday through Friday, from 8am to 5pm PST. We're happy to hear that you were ultimately able to place your order. CBDfx Team
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