Trendy Women's Fashion Shoes & Clothing Store Online
Written by the business, not verified by us.Ceasaro (ceasaro.com) has a 1.4 out of 5 rating on OK.one, based on 38 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 84% of reviews are 1 star, a relatively high share; The business has replied to 53% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
I had my shoes delivered to Melbourne, Australia in 6 days. Email notification that they were paid by PayPal and soon as they were shipped they let me know. Tracking number was good. I take size 10 and they fit perfect. So good that I purchased another pair. Great service! Thankyou Geraldine
No confirmation, Delay delivery. Not a legit business. Haven't even received ANY email about my purchase, delivery, or anything. When I asked my delivery status, the guy GordoN said it was delivered. A guy from India via Facebook Messenger said "it's on hold" because it was busy. Nothing ever has been professional and this does look like a scam. Avoid if you can.
Dear customer! I am sorry that you did not receive your package, but I think it may be due to logistics problems or other factors that your express delivery was delayed or lost. We sincerely want to solve the problem for you. If you have not received your express, I hope you can contact our customer service and send an email to [email protected]. Let our customer service know your specific situation and track your express delivery for you. If your express is really lost, we will compensate you for the loss and other solutions. Sincerely hope to help you solve the problem, thank you for your understanding!
Please don’t purchase from this seller. I thought they were legit because a popular Italian influencer follows them. I was stupid enough to order 2 pairs of shoes from them. I also paid for expedited shipping which meant I’d ideally get the shoes in 2 weeks. I messaged them 5 days after I paid to find out when the order would leave and they said it’s being processed and orders get shipped 3 to 7 days after payment. On day 8 I still didn’t get notified of my order being shipped and I messaged again where they said that it’s a ‘hot’ item and they need more time. I emailed again after that only to be told it’s out of stock and I need to be patient. This is when I realized that I probably won’t get the shoes. I requested a refund through PayPal and raised a case against this company only for them to immediately message me to say PayPal won’t give me my money back and I need to cancel the case so they can refund. This was ironic since PayPal gives them time to respond so that they can determine what’s going on. They didn’t respond to my case and I was refunded by PayPal. They were trying to get me to cancel so that they keep my money or only give me a part refund. Please be careful. If I didn’t purchase through PayPal I would have lost all my money that I paid for shoes that I would never receive.
Shoes are not as shown in photos. Not comfortable to wear and very hard synthetic shoes. Buyer beware. I would not recommend buying any of their shoes.
Dear customer! We are very grateful for your feedback, your opinion is very valuable to us. In view of our quality inspection and production errors, which caused the error of the shoes, we are very sorry. Regarding this issue, we have been communicating with manufacturers and are constantly working hard and improving. We apologize for the inconvenience we have caused you, so you can contact our customer service Send email to [email protected]. to give you compensation for the return or other solutions. We sincerely hope to solve it for you problem
Utter scam Shoes arrived wrong size and no buckle! Unwearable ! Fabric different from pic 3 weeks of back and forth emails to get a 50% reimbursement
Dear customer! We are very grateful for your feedback, your opinion is very valuable to us. In view of our quality inspection and production errors, which caused the error of the shoes, we are very sorry. Regarding this issue, we have been communicating with manufacturers and are constantly working hard and improving. We apologize for the inconvenience we have caused you, so you can contact our customer service Send email to [email protected]. to give you compensation for the return or other solutions. We sincerely hope to solve it for you problem
I saw this company advertising a cute pair of shoes on Instagram. I was about to order, but something seemed off about their website. So, I googled and I'm so glad I did. Thanks to all the users on here who took the time to write and warn the rest of us! Also, the company apparently hasn't replied to any of the negative reviews here. That's very telling. If you see any of their ads on social media, go ahead and report them as a scam!
Dear customer! We are very sorry that the customer service did not respond to your information in time. We have been committed to improving the quality of customer service. At the same time, we are very grateful for your feedback. Your suggestions are very valuable to us.
Terrible service- utter scam! Was told a number of the items I ordered were not available...received a refund on one item only. Received three tops which are terrible quality, really cheap material and awful fit. They are telling me that two other items I ordered at the same time are coming but no sign and an unbelievably terrible ‘customer service’ experience!! Do not buy from them!!!
Dear customer! Thank you very much for your feedback. Your feedback is the driving force for our continuous improvement and is very important to us. Regarding quality issues, we have communicated in the factory, and we are working hard to improve this aspect. In addition,。I am sorry that you did not receive your package, but I think it may be due to logistics problems or other factors that your express delivery was delayed or lost. We sincerely want to solve the problem for you. If you have not received your express, I hope you can contact our customer service and send an email to [email protected]. Let our customer service know your specific situation and track your express delivery for you. If your express is really lost, we will compensate you for the loss and other solutions. Sincerely hope to help you solve the problem, thank you for your understanding!
I wish I had read these reviews before I went ahead and bought a pair of shoes from this vendor. The shoes I received are nothing like the ones advertised online. I had to pay for shipping to return the shoes. I’m $60 dollars out of pocket : do yourself a favor and do not buy from this vendor, you’re buying a completely different product
Dear customers! We are very grateful for your feedback, your opinion is very valuable to us. In view of our quality inspection and production errors, we apologize for the error in the shoes. Regarding this issue, we have been communicating with manufacturers, and we are constantly working hard and improving. We apologize for the inconvenience caused to you, you can contact our customer service and send an email to [email protected]. Give you compensation for returns or other solutions. We sincerely hope to solve the problem for you
Good morning I ORDERER 3 PAIR I RECIVED 1 PAIR OF SHOES NO COMMENT SHOES ARE NOT AS SHOW IN THE PICTRURE ARE ORRIBLE IN PLASTIC ONE! I WAS WRONG TO BUY BEFORE READING THE REAL INTERNET REVIEWS.
Dear customers! We are very grateful for your feedback, your opinion is very valuable to us. In view of our quality inspection and production errors, we apologize for the error in the shoes. Regarding this issue, we have been communicating with manufacturers, and we are constantly working hard and improving. We apologize for the inconvenience caused to you, you can contact our customer service and send an email to [email protected]. Give you compensation for returns or other solutions. We sincerely hope to solve the problem for you
This place is a total scam do not buy products from them! I placed an order over 6 weeks ago and got nothing but a confirmation email saying they took my money. I finally followed up to ask for shipping info and I got an automated email saying the item I ordered was out of stock. Would they have ever told me if I didn’t reach out? Then I checked the website again and they are still advertising the exact same boots as being available. Buyers beware this is a total scam, SAVE YOUR MONEY
wanted to buy some shoes, did some extra research, and saw that the same shoes could be bought for half the price on multiple other sites.
Dear customer! Our products are produced by specialized craftsmen and our own factories. We are committed to producing high-quality shoes, discovering in the direction of the brand, and committed to producing shoes with our own brand characteristics. The quality of our shoes is different from other platforms, but at the same time, thank you for your feedback. We will continue to create brand shoes with our own characteristics.
Wife got shoes from them. They looked nothing like the pictures and she has to pay for the return shipping.
Dear customer! We are very grateful for your feedback, your opinion is very valuable to us. In view of our quality inspection and production errors, which caused the error of the shoes, we are very sorry. Regarding this issue, we have been communicating with manufacturers and are constantly working hard and improving. Regarding the issue of return freight, we have already stated in our return policy, because we are an international trading company, the buyer must pay the return fee for the return. We very much hope to get your understanding. We are also working hard to build a local warehouse for foreign trade, hoping to solve the problem of return freight. We apologize for the inconvenience we have caused you, so you can contact our customer service Send email to [email protected]. to give you compensation for the return or other solutions. We sincerely hope to solve it for you problem
After I made my order, it was out of stock. Refund or replacement were the options given to me. So I tried to replaced it with other item. Then they asked me what item I am replacing. Ridiculous. And then over a month passed, the shipping confirmation didn’t come. I asked what happened, they replied that my address is wrong. They couldn’t have told me that before? How is my address wrong? I have received many packages through it. And after sending my address again, I still didn’t get the shipping confirmation. I truly thought this was a scam. Never going to buy from this place again. Got a refund in the end.
Dear customer! Thank you very much for your feedback, your feedback is very important to us. We have been continuously improving the inventory problem, and we are very sorry for the inconvenience.
I have not received my package in over a month. the tracking number does not work when i click on it. this site seems to be a scam after reading the other reviews. I just emailed them asking for updates on my package.
Dear customer! I am sorry that you did not receive your package, but I think it may be due to logistics problems or other factors that your express delivery was delayed or lost. We sincerely want to solve the problem for you. If you have not received your express, I hope you can contact our customer service and send an email to [email protected]. Let our customer service know your specific situation and track your express delivery for you. If your express is really lost, we will compensate you for the loss and other solutions. Sincerely hope to help you solve the problem, thank you for your understanding!
Don't buy there, this site is a complete scam. I found some of their products - the exact same photographs used - on other platforms, that are reliable to purchase from. (e.g. Alibaba)
Dear customer! Our products are produced by specialized craftsmen and our own factories. We are committed to producing high-quality shoes, discovering in the direction of the brand, and committed to producing shoes with our own brand characteristics. The quality of our shoes is different from other platforms, but at the same time, thank you for your feedback. We will continue to create brand shoes with our own characteristics.
I bought a pair of shoes a few months ago and even received an alert that the item was on the way. Now I just got an email from them saying they're out of stock and never will have that item. With Christmas around the corner. This site sucks.
Dear customers! We are very sorry that due to our system problem, we did not notify you of the shortage of shoes in time. In response to this problem, we have been working hard to improve our system and can promptly report our out of stock problem to you. We sincerely hope to help you solve the problem. We can empathize with the joy of waiting for the arrival of new shoes and the sense of loss of shoes that are suddenly out of stock. So in order to make up for your loss, you can contact our customer service Send email to [email protected]. Give you some compensation or discount. Thank you very much if you can get your understanding.
After several weeks of not knowing where my package is, they finally gave me a reliable tracking number for my shoes. Come to find out they use smartpost when it came to the delivery - Fedex lost the package (says its delivered but it isnt). Ceasaro acts unfamiliar with the process for claims and tried to make me file it instead.
Dear customer! We are very sorry for this situation and the inconvenience caused to you. If your express is still not found, please Send email to [email protected].
This company is not real and you will not receive your products.
Dear customer! I am sorry that you did not receive your package, but I think it may be due to logistics problems or other factors that your express delivery was delayed or lost. We sincerely want to solve the problem for you. If you have not received your express, I hope you can contact our customer service and send an email to [email protected]. Let our customer service know your specific situation and track your express delivery for you. If your express is really lost, we will compensate you for the loss and other solutions. Sincerely hope to help you solve the problem, thank you for your understanding!
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