CFI Financial Group (cfi.trade) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 53% of negative reviews. Last updated 2026-08-10.
Worst company in Jordan , don’t don’t follow our complains , they don’t show real number in the screens and I have lots more than twice by stop lose a large money because they can’t control stop lose .
I don’t recommend this company in Jordan .
Reply from CFI Financial Group2026-04-21
Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns.
To ensure your case is properly reviewed and handled with the attention it requires, we kindly ask you to contact our support team directly via live chat or email at [email protected], providing your account details and any relevant information.
This will allow our team to investigate your concerns thoroughly and assist you in a timely and efficient manner. We remain at your disposal should you need any further assistance.
The urgent response to my request for assistance the professional advice from Leigh and Patrick is next to non they have assisted me to be a better trader so much material on the CFI to make you a profitable trader . Keep up the good work guys 🫡
Reply from CFI Financial Group2026-04-21
Thank you for your kind feedback. We’re delighted to hear that your experience has been positive and that the support provided by Leigh and Patrick has been helpful.
It’s great to know that the available materials and guidance are supporting your trading journey. We truly appreciate your trust and will continue working to provide the highest level of service.
I had placed a stop Loss on my trade, but unfortunately it was not executed when the price reached it, which resulted in a larger loss than expected and they told me it’s a slippage due to a high volatility
Reply from CFI Financial Group2026-04-19
Thank you for your feedback. We appreciate you taking the time to share your experience. Should you require any assistance or wish to discuss this further, please feel free to reach out via live chat or email at [email protected], and our team will be available to support you.
J
James Siyavuma Mhone · 1 review · Experienced 2026-04-14 ·
★★★★★
Leigh Walker truly represents what the…
Leigh Walker truly represents what the company CFI stands for. The transition from one broker to CFI has been smooth. CFI is a typical example of how they put the needs of their customers first. More people like Leigh are needed in this world, those that are at the Frontline. Regards
Siya
Reply from CFI Financial Group2026-04-15
Thank you for your kind words and for taking the time to share your experience with us.
We’re delighted to hear that your transition to CFI has been smooth and that Leigh Walker provided you with such excellent support. Your feedback truly reflects the standards we strive to uphold, and we will be sure to share your appreciation with Leigh.
We’re grateful to have you with us and remain committed to delivering the best possible experience.
I opened account Cfi kuwait / confuse about their business model
I opened account Cfi kuwait , and traded iam beginner and I have been lost 14,000 usd ,
but I realize that's cfi is market maker that's is huge red flag I guess of bieng market maker as making trades internally , that possible manuplate the trade some how not connected to liquidity flow ..
I talked with my account manager and she said they are not market maker and they stp or ecn .,
doesn't matter when I search through google and chat gpt is written as they are market maker
Reply from CFI Financial Group2026-03-21
Thank you for sharing your experience. We understand your concerns related to your trading experience and execution model, and we take them seriously. As this requires a detailed review of your account and proper clarification, we encourage you to contact us via live chat or email at [email protected] so we can assist you thoroughly.
Leigh Walker was very patient and friendly. She was accommodating and helped me understand everything better. A pleasant individual.
Reply from CFI Financial Group2026-03-18
Thank you for your kind feedback! We’re truly pleased to hear that Leigh Walker provided you with such a positive and supportive experience. We will be sure to share your comments with her.
If you ever need any further assistance, please don’t hesitate to reach out to us via live chat or at [email protected]
—we’re always happy to help.
Got assisted by Leigh Walker.
An amazing account manager thus far.
She has helped me set up my accounts from scratch. I had no issues with regards to her responsiveness’s and ability to find solutions quickly that’s works for both parties, she has made this process very easy for the client to deal with. Well done.
Thanks Leigh!
Reply from CFI Financial Group2026-03-13
Thank you for taking the time to share your positive feedback. We are delighted to hear about your experience with Leigh Walker and that she has been able to support you effectively throughout the account setup process. Providing responsive assistance and practical solutions is very important to us, and it’s great to know that Leigh has made the process smooth and easy for you.
Your kind words will certainly be shared with Leigh and the team. Should you ever require any further assistance, please feel free to reach out to our support team through our official channels, and we will be more than happy to assist you promptly.
N
Nonku · 1 review · Experienced 2026-03-10 ·
★★★★★
Amazing service
I was assisted by Leigh Walker and she was extremely helpful and kind. I’m happy to have her as my account manager
Reply from CFI Financial Group2026-03-12
Thank you for taking the time to share your feedback. We’re delighted to hear that Leigh Walker was helpful and supportive throughout your experience. Your comments will certainly be shared with her. If you ever need any assistance or have further questions, please feel free to contact our support team through our official channels, and we will be happy to assist you promptly.
Great assistance and overall guidance throughout the process and incredible customer service highly recommend
Reply from CFI Financial Group2026-03-09
Thank you for your kind words and for sharing your experience. We’re delighted to hear that you received great assistance and guidance throughout the process. Providing excellent customer service is always our priority, and your recommendation truly means a lot to us.
I'm not happy with cfi to withdraw money is a very big problem, I can't withdraw money but only to deposit. Two days ago 30 dollars was illegally deducted from my account and I told my account officer she didn't resolve the issue if I send voice note she will not read it.
Reply from CFI Financial Group2026-03-06
Thank you for your feedback. We’re sorry to hear about your experience with CFI and understand how frustrating this situation must be, especially regarding withdrawals and the unexpected $30 deduction.
As Trustpilot is a public platform, we are unable to review account-specific details here. We kindly ask you to contact our support team at [email protected] or via live chat, sharing your account information so our team can investigate the matter and assist you as quickly as possible.
We appreciate you bringing this to our attention and look forward to resolving this for you
I joined with the help of Leigh Walker… she is very patient and assuring and i know that i will not be walking through this journey alone. She was helpful and insightful…. Lets see what the future holds financially
Reply from CFI Financial Group2026-03-06
Thank you for taking the time to share your experience. We’re delighted to hear that you received patient and supportive guidance during your onboarding.
Ensuring our clients feel confident and supported throughout their journey is very important to us, so it’s wonderful to know that you’re starting off on a positive note. If you ever have questions or need assistance along the way, please contact our support team via [email protected] or live chat.
We wish you continued success and look forward to supporting you in the future.
CFI group is amazing.the stuff members,the platform, everything about it is super amazing. The app is beginner user friendly. So I was helped by my account manager Leigh Walker,she was patient with me,took me every step of way ,explaining everything I needed to know. 💯I'm happy 😊
Reply from CFI Financial Group2026-03-06
Thank you for your wonderful feedback! We’re thrilled to hear that you find the platform beginner-friendly and that your experience has been so positive.
Providing clear guidance and helpful support is very important to us, and it’s great to know that you felt supported throughout your journey. If you ever need assistance in the future, our support team is always available at [email protected] or via live chat.
We truly appreciate your support and wish you continued success on your trading journey!
K
Karyn Sasha Nel · 2 reviews · Experienced 2026-02-25 ·
★★★★★
Extremely helpful and prompt
Reply from CFI Financial Group2026-03-02
We really appreciate your kind words! Providing excellent support is our top priority, and we’re glad to hear we met your expectations. Don’t hesitate to get in touch if you need anything else
I have started CFI a few days back and there is an amazing lady by the name of Leigh walker who helped and pushed through everything to sort out my needs to make sure I’m good .
Be it depositing or withdrawing.
She made sure to give an amazing customer service.
Thank you Leigh walker
Reply from CFI Financial Group2026-03-02
Thank you so much for your positive review! We’re thrilled to know you had a great experience with our support team. If you ever need any further assistance, feel free to reach out—we’re always here to help
Thank you for your review.
It appears that your feedback may not be related to CFI or our services. If this was posted by mistake, you may consider updating or removing it to reflect the correct experience.
If you intended to contact us regarding a specific issue, please reach out to our support team at [email protected] or via live chat, and we’ll be happy to assist you.
We regret that your recent experience did not meet expectations. Providing high-quality service is very important to us, and we would like to look into this matter further. Kindly email us at [email protected]
with additional details so we can assist you properly.
M
Motivation Become the universe · 1 review · Experienced 2026-02-04 ·
★★★★★
The worst broker I've ever dealt with
The worst broker I've ever dealt with.
Each trade must have a spillage in only these 2 days i want more than 10k in slippages only the mt5 creates gaps and always crashing.
Been asking for a refund they are not answering .
Been trading for 2 years and I asked for my trading history there is more than 400 k in slippages for fhe past 2 years am taking this to a court soon and I have all the pictures and photos to back everything up.
I even sent to main hub dubai and they dont care , cfi jordan
Reply from CFI Financial Group2026-02-11
We’re sorry to hear about your experience. This is not the level of service we aim to provide. We take such concerns seriously and would appreciate the opportunity to review this further. Please contact us at [email protected] with more details so we can assist you.
K
KM Trading S.A · 2 reviews · Experienced 2026-01-30 ·
★★★★★
Patrick is an amazing account manager…
Patrick is an amazing account manager at CFI who assisted me with an IB agreement and assisted my clients in lightning fast time and he is very helpful.
The withdrawals are instant and the platform does not jam..
Overall I highly recommend this broker to south African clientele.
Once again thank you Patrick. You're a star.
Reply from CFI Financial Group2026-02-11
Thank you for taking the time to share your positive experience! We’re delighted to know that we made a difference for you. We’re always here whenever you need us
M
Mike Marji · 1 review · Experienced 2026-01-20 ·
★★★★★
Good
Time delay w
Reply from CFI Financial Group2026-01-21
We apologize for the delayed response and any inconvenience caused. Please contact us at [email protected], and our support team will be happy to assist you further.
CFI Financial
