Not recommendede bad experience ( زبالة…
Not recommendede bad experience ( زبالة باب اول)
CFI Financial Group (cfi.trade) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 53% of negative reviews. Last updated 2026-08-10.
Not recommendede bad experience ( زبالة باب اول)
This broker doesn't respect stop-loss orders and constantly has issues with slippage. I've lost a lot of money because of it.
Reference CFI ID: 52695251 (Kingdom of Bahrain) Dear sir, Greetings!! I am writing to you, to bring to your notice the case of misinformation and non-receipt of full funds upon withdrawal (CFI, Kingdom of Bahrain) Date wise sequence of events 3-June 2026 - I attended the introductory seminar conducted by CFI, in Bahrain, where I was lured to open an account with CFI, by promising that I will get US$ 1000 worth of shares, if I opened a trading account. I informed clearly that I am not interested in Trading (Spot / leverage / day trading) but I wanted to open the account for investment Accordingly, they helped me opening MT5 account. When I wanted to clarify I can buy and hold the stocks, I was informed that for investment I must have a multi asset account. 5-June 2026 - I requested for multi asset account and the same was added and activated. When I asked for the bonus (US$ 1000) shares, I was told that for that benefit I must deposit a minimum of US$ 250 US$ to my account 10- June 2026- Accordingly, I deposited an amount of US$ 2500, and I was assured that my bonus shares shall be credited soon. however, my efforts to buy shares using my deposit never worked and gave an error 10044, which was reported instantly, but no resolution 12-June 2026 - I was asked to login to my multi asset account which I could login, after lot of struggles and communicating with the relationship manager. Despite all this I was not able to invest in stock and no one could guide me After all this hassle I wanted to withdraw my funds, which I was not able to do and wanted to meet someone senior to resolve the matter, for which I did not get any support from my relationship manager, except for the information that email has been sent to the management regarding these matters. 17-June 2026- Finally, I visited CFI office directly and was introduced to Mr. Yazan. After long discussion he advised me to withdraw my funds, since nothing can work if I am not interested to do Trading (Spot / leverage / day trading) I initiated the withdrawal of my full funds (US$ 2500) which got accepted after few rejections 18-June 2026- Finally, I received the credit after a deduction of 11 US $, although I was assured by Mr. Yazan that there will be no deduction. 24-June 2026 - I again took up this matter with Mr. Yazan and after long arguments I received US$ 11 in my CFI trading account I instantly submitted a withdrawal request, however still (as on 3rd July 2026) waiting to see the credit in my bank account. Although being assured that funds have left CFI / BDB Bank, however despite my multiple requests, I have not been shown the bank transaction as a reference so that I can check with my bank. All this while I was also communicating with CFI customer care (All records available), but nothing worked. Please note that even after almost a month I am yet to get my full refund, which was just parked with CFI and for nothing. I demand for an apology and compensating my loss of 250 US$ worth of shares and for the delay, mental agony & harrasment I have been facing at the hands of CFI Bahrain. Please not that case has not been resolved yet after almost one-month now.
The worst broker ever!!!!!! STAY AWAY FROM THIS COMPANY 1. App wouldn't allow me to upload docs, had to complain via email then after a while it got sorted. 2. Tried to execute trades, said I dont have "enough money ", I had enough, tried to change leverage, saying " failed " on app.....had to complain via email, eventually got sorted. 3. Missed out on a full days trading because nothing got executed, and all my TPs would of hit and it was NFP, emailed to compali , they didn't care. 4. Complaine I wanted to withdraw and go with another broker, took long again to approve POA 4. Then I had to verify my card, it can't verify my card coz my name is not on there, its the same card I used to put money on the app.....emailed to complain. They don't care about your mental health I'm angry and frustrated with this company THE WORST EXPERINCE EVER!!!!! I HATE THIS COMPANY AND HOW THEY MESSED ME AROUND I've contacted FCS, forex regulator and everyone else complaining
I'm sure glad that I read all the 1* comments here before I decided to use CFI's trading platform as the replies CFI gave to all the very satisfied clients (who lost money due to failed execution of stop loss, etc. or had difficulty withdrawing their funds), seems very unassuming !
CFI keep stealing my money over 100000 USD including my wasting time complaining in every so vial media but they never care so I will keep posting their cheating and stealing behavior until they return my money..many reviews here are very fake posted by their own staff Stay away from this cheating bastard
Thank you so much Leigh Walker for your great assistance in helping me create an account. I was very nervous but you held my hand and walked with me step by step through the whole process and now I have my own account. Thanks to you for being patient with me. Now looking forward to the next chapter!
Thank you for your heartfelt feedback! We are truly delighted to hear about your positive experience with Leigh Walker. We understand that opening an account can sometimes feel overwhelming, and we're glad Leigh was able to guide you through the process with patience, care, and professionalism. We will be sure to share your kind words with her. Congratulations on opening your account, and we wish you all the best as you begin this exciting new chapter!
Keep it civil and friendly
Thank you for your feedback. We appreciate your suggestion and understand the importance of providing even greater value to our clients. We are continuously working to enhance our products, services, and overall trading experience. Your input is valuable and helps guide our ongoing improvements.
The responses are very professional and the way they are so keen to help and go the extra mile is very great . Shout out to Leah
Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our team. Providing professional support and going the extra mile for our clients is what we strive for every day. A special thank you for recognizing Leah's efforts—your kind words will certainly be shared with her. We truly appreciate your support and look forward to continuing to assist you!
The platform is good, but deposits and withdrawals are difficult, and the app is difficult to use. It needs development.
Thank you for your feedback. We're pleased to hear that you find the platform good. We understand your concerns regarding the deposit and withdrawal process, as well as the app's usability. Please feel free to contact our Customer Support team directly so we can better understand the difficulties you experienced and assist you accordingly. Your feedback is valuable and helps us continue improving our services and overall user experience.
I think this will be really good if I tried for my self
Thank you for your feedback! We appreciate your confidence in our services and are delighted to hear your positive impression. Your support means a lot to us.
Thank you for your review! It seems your feedback may not be related to our services. We’d be happy to assist you—please contact us via live chat or at [email protected] so we can better understand and support you.
Awesome first time experience! Thank you so much Leigh. Very impressed so far. Looking forward the rest of this experience.
Thank you so much for your wonderful feedback and for choosing CFI. We are delighted to hear that your first experience was such a positive one. Your kind words about Leigh are truly appreciated, and we will be sure to share your feedback with her. We look forward to continuing this journey with you and providing you with the best possible experience.
Thank you so much for your positive feedback and kind words about CFI. We are truly happy to know that you are satisfied with your experience. Your support and trust mean a lot to us, and we look forward to continuously providing you with the best possible service.
I am happy With the excellent service i got from Leigh Walker,she is amazin....
Thank you for your kind feedback—we truly appreciate you taking the time to share it. We’re delighted to hear that you had such a positive experience with Leigh. Your comments will definitely be shared with her—it will mean a lot. If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help.
Patrick Muringisi is the Account Manager that helped me set up my trading account with CFI. He is efficient and patient. Patrick always returns calls and addresses issues. Leigh Walker and Bryce also assisted me with log in details for my demo and live accounts. They are also efficient and trustworthy.
Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re delighted to hear that Patrick, Leigh, and Bryce were able to support you effectively and provide the level of service we strive for. Your comments mean a lot to us, and we’ll be sure to share them with the team. If you ever need any further assistance, please don’t hesitate to reach out—we’re always here to help.
Best service ever...really polite and helpful with everything. Thank you so much Leigh Walker....you are Amazing!!!!!
Thank you so much for your wonderful feedback—we truly appreciate it! We’re delighted to hear that Leigh provided you with such a positive experience. Your kind words mean a lot, and we’ll be sure to share them with her. If you ever need any further assistance, please don’t hesitate to reach out—we’re always here to help.
Leigh Walker was absolutely amazing to deal with. Patient, kind and pleasant to engage with.
Thank you for your wonderful feedback! We’re delighted to hear that Leigh Walker provided you with such a positive experience. Your kind words about their patience, professionalism, and approach truly mean a lot, and we’ll be sure to share your feedback with them. We look forward to continuing to support you!
I would like to thank Leigh Walker for her amazing service patience and willing to answer questions i had. Thank you once again
Thank you for your kind words and wonderful feedback! We’re delighted to hear that Leigh Walker provided you with such attentive and patient support. It’s great to know your questions were handled with care, and we’ll be sure to share your appreciation with her. We’re always here to assist you—thank you once again for your trust!
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