when there was an issue with my items…
when there was an issue with my items delivered, Cheap Stair Parts quickly resolved the issue!
Cheap Stair Parts (cheapstairparts.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
when there was an issue with my items delivered, Cheap Stair Parts quickly resolved the issue!
I ordered my parts and got it delivered the very next day on multiple occasions. Love the service and the timeliness
My order was delivered 9 days after I placed the order. The order was made Friday evening. It came in perfect condition and exactly what I ordered.
Great selection and pricing. Delivery was fast and quality product.
Well made, just as described and looked great!
Seriously you are telling me that I have improperly installed your product !??? I have 25 years of stair building experience and use mechanical fasteners with predrilled pilot holes for every screw Your balusters are laminated not a solid piece of wood That is the problem
This is a duplicate review that we are flagging for removal. Also pointing out that in the previous review we received confirmation from the customer that their faulty modification of the product is the reason for their issues. Not our products.
experianced customer service
CSR was great and very helpful; delivery time was correct and material in great condition. Good experience!
The modern red oak handrails that I purchased were competitively priced, of very good quality and shipped quickly.
Materials arrived quickly. Retro treads seem well made. Look very nice installed
Quick response.. fast shipping.. great company
Quality stair parts, fast shipping, all at a great price. Awsome experience buying my stair parts from Cheap Stair Parts
Compared to the local building material supplier, Cheap Stair Parts provided the iron balusters I need at half the price and took only slightly longer to deliver them than the other supplier took to put together an estimate.
Best pricing Great quality Great customer service
Great Pricing , very fast shipping, Website easy to Nav.
Availability, price, and fast shipping with the product carefully packaged.
102 reviews matching