Great experience
Ordered new solid oak handrails from House of Forgings. The price was great. They were here within a few days and at 1/3 the shipping cost of other suppliers!
Cheap Stair Parts (cheapstairparts.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
Ordered new solid oak handrails from House of Forgings. The price was great. They were here within a few days and at 1/3 the shipping cost of other suppliers!
Cheryl was fantastic! We had a very large order 399 balusters! She made it simple to order due to our selection of balusters we are using 3 different balusters! Shipping was extremely fast, ordered in Monday and received them on Thursday! Cheryl made sure before we ordered all 3 balusters were in stock! We love the fact they came from Texas. We highly recommend Cheap Stairs! We give them a 10 star review!!
Everything came in excellent condition, days before the estimated delivery date.
I use Cheapstairparts.com because they have the most common stair parts that I use, they have the resources to have custom made parts that I sometimes need and they seem to always deliver the parts they have in stock in 4 or less days. My local supplier needs at least 7 days to receive my parts and then I have to drive 40 miles round trip to pick them up. Thanks for what you do Cheapstairpart.com.
Always good products and service. Shipping was a little longer than expected, but that’s to be expected these days. Highly recommend
Timely shipping, good pricing and well designed product
I had a great experience with cheapstairparts.com Ordering was simple, and I needed the product 2nd day, which is never inexpensive. I was supposed to receive it on a Wednesday, but it was delivered to my house on the Sunday before in perfect condition. Cheapstairparts saved my timeline and won a future customer.
I love the quality of the balusters and the flat shoes. The shoes with the slanted tops did not sit flat when tightening the set screws so we had to glue them all instead. The instructions on the website were very helpful. The stairway came out beautiful.
Great products. Fast delivery. Competitive pricing
LOVE IT! We are getting ready to redo our stairs and ordered some samples of the product. We were surprised by the quality and very happy with the many different products to select from. We will be ordering soon.
Excellent service!
Quick, easy ordering. In no time I had the most gorgeous balusters delivered to my home. The price was unbeatable and my staircase looks amazing.
Order balusters for my stair project, and they are exactly what I needed and good quality. Going back for other stair parts.
Easy to navigate the website Easy to order. Clear notifications Quick delivery Great product!
Fabulous price, product, & shipping time.
Quality products and fast turn around to ship.
Qualitatively and dimensionally as advertised. Will do business with this company again.
Always smooth service and quality product with an easy to use website.
The product was shipped fast, everything came as advertised, prices are fair, and when there was a problem - we had some damage in shipping, they took care of it and shipped out a replacement as soon as I notified them and provided pictures of the damage
I had a great experience with this company. Christiana was so helpful in helping me decide which parts I needed for my stair railing. She went out her way to even send example pictures so that I could have a visual of what the final product would look like. She was very patient and covered all the parts I needed with great detail. My finished stairwell railing looks great!
102 reviews matching