ChemiCloud (chemicloud.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
B
Bernd · 5 reviews · Experienced 2026-05-09 ·
★★★★★
I´m since 5 years now with ChemiCloud…
I´m since 5 years now with ChemiCloud and can fully recommend the company. The platform is very stable and in case of any troubles the team supports fast and very professional.
Reply from ChemiCloud2026-05-21
Hi Bernd,
Thank you for being with us for the past 5 years and for your recommendation. It really means a lot to us.
We’re glad to hear you’ve found the platform stable and that our team has been able to support you quickly and professionally whenever needed. We truly appreciate your long-term trust and look forward to continuing to support you.
P
Paul Rogers · 1 review · Experienced 2026-05-06 ·
★★★★★
Fast and friendly problem solving
Fast and friendly problem solving with follow-up to check that everything's okay. They were very helpful when I first set up my site, and I've only needed them once (so far) in over a year. Highly recommended.
Reply from ChemiCloud2026-05-21
Hi Paul,
Thank you for such a thoughtful review. We’re really glad to hear our team was helpful during your initial setup and that the follow-up support made a positive impression as well.
It’s especially great to know you’ve only needed assistance once in over a year. That’s exactly the kind of reliable experience we aim to provide. We truly appreciate your recommendation and your trust in us.
B
Brian Mawazo · 1 review · Experienced 2026-05-05 ·
★★★★★
Fast response on issues and very…
Fast response on issues and very helpful whenever I'm having an issue.
Reply from ChemiCloud2026-05-21
Hi Brian,
Thank you for your feedback. We’re glad to hear our team has been fast to respond and helpful whenever issues come up.
We truly appreciate your trust and are always here whenever you need us.
T
Tom · 3 reviews · Experienced 2026-05-06 ·
★★★★★
Superb Tech Support and State-of-the-Art Facilities
Every Tech Support rep who has assisted me has been EXCELLENT. Service-oriented, professional, knowledgeable, capable and very, VERY polite.
Thank you all. I'm sure I made the right decision in switching to ChemiCloud.
Reply from ChemiCloud2026-05-21
Hi Tom,
Thank you so much for the kind words and for sharing your experience. We’re thrilled to hear that our support team has consistently provided the level of professionalism, knowledge, and care you were looking for.
It means a lot to know you feel confident about your decision to switch to ChemiCloud. We truly appreciate your trust and look forward to supporting you whenever you need us.
Y
Yarik K · 2 reviews · Experienced 2026-05-01 ·
★★★★★
Just wanted to acknowledge that working…
Just wanted to acknowledge that working with ChemiCloud for almost 7 years has been reassuring. Having them on my side was worth the faith and trust I put in these guys at the very start. Thank you
Reply from ChemiCloud2026-05-05
Thank you for sharing this. Nearly 7 years with us is something we truly value, and it means a lot to hear that your trust from the beginning has been well placed.
We’re grateful to have you with us and will keep doing our best to support you whenever you need it.
J
J L Madmaxx · 2 reviews · Experienced 2026-05-02 ·
★★★★★
timely support.
Reply from ChemiCloud2026-05-05
Thank you for your feedback. We’re glad to hear you received timely support.
We’re always here whenever you need us.
B
BFAR · 12 reviews · Experienced 2026-05-02 ·
★★★★★
I'm still so glad my hosting provider…
I'm still so glad my hosting provider is Chemicloud. The performance is perfect! And the support is fantastic!
Reply from ChemiCloud2026-05-05
Thank you for your kind words. We’re really glad to hear you’re happy with both the performance and the support.
It means a lot to know you’re confident in your choice, and we’re always here whenever you need us.
Support went above and beyond to resolve a bot attack
Reply from ChemiCloud2026-05-05
Thank you for your feedback. We’re glad our team could step in and go the extra mile to handle the bot attack.
Keeping your site secure is a top priority, and we’re always here whenever you need support.
m
mr websites au · 4 reviews · Experienced 2026-04-24 ·
★★★★★
Consistent, reliable, courteous.
I have been using ChemiCloud for quite some time now, and I can confidently say they are the best hosting provider I have worked with. As someone who manages multiple websites, I have opened dozens of support tickets—ranging from complex site migrations and database restorations to tricky technical troubleshooting and WHMCS/server configuration issues.
What sets ChemiCloud apart is their sheer consistency. Every single one of my tickets, from critical server errors to routine setup requests, has been handled with speed, professionalism, and, most importantly, successful results. Whether it’s 2 AM or mid-day, their support team is always responsive and incredibly knowledgeable. They don't just "close" tickets; they actually solve the underlying issues.
Their migration team is particularly impressive, making what could be stressful site moves completely seamless. If you are looking for a hosting company that acts as a true partner and provides reliable, expert support when things go wrong, look no further than ChemiCloud. They have earned my loyalty through their exceptional service. Highly recommended!
Reply from ChemiCloud2026-04-27
Thank you for taking the time to share such a detailed and thoughtful review. It really means a lot coming from someone managing multiple websites and dealing with a wide range of technical scenarios.
We’re especially glad to hear that our consistency has stood out to you. That’s something we work hard to maintain, whether it’s a complex migration, a server-level issue, or a routine request. Solving the actual problem, not just closing tickets, is exactly the standard we aim for.
It’s great to know our migration team and support staff have made those processes smooth and reliable for you, no matter the time of day. Your trust and long-term loyalty truly mean a lot to us.
We’ll keep doing our best to be that dependable partner you can rely on whenever something comes up.
You are always helpful in solving our technical problems
Reply from ChemiCloud2026-04-27
Thank you for your kind words. We’re glad to hear our team has been helpful in resolving your technical issues.
We truly appreciate your trust and are always here whenever you need support.
All my websites were DOWN two times in the last 10 days.
The first incident was "All websites down" wasting 3,5 business hours. If the network was a problem, why not reroute? If the server was a problem where is the backup? etc., after wasting a valuable 3.5 hours with all websites down, NO sorry, NO excuse, NOTHING, like such unreliable service is normal — NO care for customers.
The second incident: "All websites down", was "thanks" to some George "Billing". One $26 invoice was due on Saturday when I responded that it would be paid on Monday (my accountant had a stroke and is in hospital), got a response from them that I could pay on Monday — but again, they proved unreliable and unprofessional putting DOWN all my websites on Monday — they don't keep their own word — unreliable and unprofessional!
Unfair George "Billing" doesn't keep their word, but easy regularly charges the monthly invoice 7 days before the due date, which is NOT right. I have credited them for more than 100 days so far. After all that, some George can not wait 2 days from Saturday due day to Monday!? — NOT fair, unreliable and unprofessional!
It is not possible to do business with an unreliable and unprofessional George who will one day say one thing and another day act the opposite. Any business is not safe when there is no trust.
Too many downs with unreliable and unprofessional George!
Reply from ChemiCloud2026-04-22
Hi there,
Thank you for sharing your concerns. We’re very sorry for the frustration this situation caused, especially given the impact on your websites.
To clarify the billing aspect, an extension had indeed been noted until April 20th. However, the service was automatically suspended at 09:00 AM EST when the daily billing cron ran. It’s very likely that, due to the time zone difference, you were planning to complete the payment later that day in your local time, which unfortunately created this mismatch.
We understand how this could feel inconsistent, and your feedback is valid. Situations like this highlight the importance of clearer communication around time zones and system processes, and we’ll take this into account moving forward.
Thank you for bringing this to our attention.
T
TOM LEMANSKI · 3 reviews · Experienced 2026-04-20 ·
★★★★★
Fast and efficient diagnosis and remedy
Reply from ChemiCloud2026-04-21
Thank you for your feedback. We’re glad to hear the issue was diagnosed and resolved quickly and efficiently. We’re always here whenever you need us.
N
Nojma · 1 review · Experienced 2026-04-01 ·
★★★★★
Im happy because i choose ChemiCloud
Reply from ChemiCloud2026-04-21
Thank you for your feedback. We’re really glad to hear you’re happy with your choice. It means a lot to us. We’re always here whenever you need us.
Like always: very fast answer which solved the problem at once. I love it.
Reply from ChemiCloud2026-04-21
Thank you for your feedback. We’re glad to hear the issue was resolved quickly and right away. It’s great to know you’re happy with the experience. We’re always here whenever you need us.
E
Elizabeth Schorn · 1 review · Experienced 2026-04-11 ·
★★★★★
Support is always amazing
Support is always amazing, friendly, helpful. I always steer every small business owner to ChemiCloud for this reason.
Reply from ChemiCloud2026-04-21
Thank you for your kind words and for recommending us to other small business owners. That truly means a lot. We’re glad to hear our team has been consistently friendly and helpful, and we’ll keep doing our best to support you whenever you need us.
N
Nickeda · 1 review · Experienced 2026-04-12 ·
★★★★★
It was convenient that the menu was…
It was convenient that the menu was organized to allow for easy migration. However, it is a bit disappointing that Korean is not available among the supported languages.
Reply from ChemiCloud2026-04-14
Thank you for sharing your feedback! We’re glad to hear the menu made the migration process easier for you. We also appreciate your note about Korean language support — that’s valuable input, and we’ll be sure to pass it along to our team for consideration.
A
Arun Kumar · 2 reviews · Experienced 2026-04-08 ·
★★★★★
I am amazed with the support system of…
I am amazed with the support system of Chemicloud, They are just awesome!
Reply from ChemiCloud2026-04-14
Hi Arun,
Thank you so much for your kind words! We’re thrilled to hear you’re amazed by our support — that truly means a lot to our team. We’re here 24/7 whenever you need us.
I
I don’t want my name used · 3 reviews · Experienced 2026-04-02 ·
★★★★★
You worked with me to make sure that it…
You worked with me to make sure that it got complete. Thank you.
Reply from ChemiCloud2026-04-14
Thank you for your kind words. We’re glad we could work through everything together and get it completed. If you need anything else, we’re here 24/7 to help.
T
Tim Mitchell · 1 review · Experienced 2026-04-04 ·
★★★★★
Tech support, emails ported, general setup
Needed to have my email accounts ported over from a different provider, it was a simple email process and it was easily done. No hassle at all. The responsiveness from the tech support is also something that stands out, they're quick. My previous services weren't slow, but they weren't quick either.
Chemicloud also offers far more services for the price paid. Wish I had heard of these guys sooner.
10/10 recommend.
Reply from ChemiCloud2026-04-14
Hi Tim,
Thank you for taking the time to share such a detailed experience. We’re really glad to hear the email migration was smooth and hassle-free, and that our team’s responsiveness stood out to you.
It means a lot to know you’re seeing both value and performance improvements compared to your previous provider. Your recommendation truly matters to us, and we’re happy to have you on board. If you ever need anything, we’re here 24/7 to help
I
Ivan Cobos · 6 reviews · Experienced 2026-04-02 ·
★★★★★
I never hesitate to recommend…
I never hesitate to recommend ChemiCloud's services, because what's truly valuable is their support service. It's fantastic!
Reply from ChemiCloud2026-04-14
Hi Ivan,
Thank you for your continued support and recommendation. It really means a lot to us. We’re glad to hear that our support team has made such a strong impression, as that’s where we aim to make the biggest difference.
We appreciate your trust and are always here whenever you need help.