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Electronics & Technology

ChemiCloud

103 reviews

4.7103 reviews
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About ChemiCloud

Data updated
Website
chemicloud.com
Category
Electronics & Technology
Location
United States · Middletown
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (5/5)
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Is ChemiCloud legit?

ChemiCloud (chemicloud.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

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SH.SH. Zhow · 1 review · Experienced 2026-04-01 ·

Great! Chemicloud's customer service is responsive and efficient at resolving issues

Great! Chemicloud's customer service is responsive and efficient at resolving issues. Even as a seasoned WordPress professional, I encounter various unexpected problems, so I highly recommend their services to beginners—their excellent customer service can help you solve many problems and help your business achieve its goals more smoothly.

Reply from ChemiCloud2026-04-14

Thank you for sharing such a thoughtful review. We’re really glad to hear our support has been responsive and effective in helping you resolve issues, even with your experience in WordPress. It means a lot that you’d recommend us to beginners as well. Supporting our customers at every level and helping their projects run smoothly is exactly what we aim for. We appreciate your trust and are always here whenever you need us.

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Dongkyun Rhee · 1 review · Experienced 2026-03-29 ·

Amazing speed and skill~

Thank you for successfully completing the migration. You finished the job at an incredible speed, and the migration went off without a hitch. That’s some impressive technical skill! I look forward to working with you again in the future—I have high hopes for what’s to come!

Reply from ChemiCloud2026-04-14

Thank you for your kind words. We’re really glad to hear the migration went smoothly and that the speed and execution met your expectations. It means a lot to know you’re looking forward to continuing with us. We’ll be here whenever you need support along the way.

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Stuart · 1 review · Experienced 2026-03-29 ·

Went above and beyond

I inputted an incorrect host address while trying to enable Redis on my cache and crashed my site. They very kindly fixed it for me.

Reply from ChemiCloud2026-04-14

Hi Stuart, Thank you for sharing your experience. We’re glad our team could step in and get your site back up and running quickly. These things happen, and we’re always here to help when they do. If you need anything else, just let us know.

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Girish B · 1 review · Experienced 2026-03-07 ·

We are always getting prompt service…

We are always getting prompt service for every query in time without any delay.

Reply from ChemiCloud2026-04-14

Thank you for your feedback. We’re glad to hear you’ve been receiving prompt service and timely responses for your queries. We truly appreciate your trust and are always here whenever you need assistance.

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Cassy · 5 reviews · Experienced 2026-03-29 ·

The customer service and technical team…

The customer service and technical team is outstanding.

Reply from ChemiCloud2026-04-14

Thank you for your feedback. We’re really glad to hear our customer service and technical team made such a strong impression. We truly appreciate your trust and are always here whenever you need us.

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Miss N. · 2 reviews · Experienced 2026-03-25 ·

Great support team

I made my switch from ScalaHosting to ChemiCloud and I'm very happy with the move. The support team is very helpful and responsive. Shoutout to Renato who always went beyond and deliver excellent service!

Reply from ChemiCloud2026-03-25

Thank you so much for making the switch to us—we’re really happy to have you onboard! 😊 I’ll make sure Renato sees your kind words as well, he’ll truly appreciate it. We’re always here whenever you need us! — Dragos B.

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Leakey Mokaya · 1 review · Experienced 2026-03-25 ·

Quick resolution of tickets and…

Quick resolution of tickets and communication.

Reply from ChemiCloud2026-03-25

Thanks a lot! 😊 Quick help and clear communication are exactly what we aim for—really glad we delivered! — Dragos B.

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깜보 · 1 review · Experienced 2026-03-22 ·

Thank you for your kind and quick…

Thank you for your kind and quick response I think I'll continue to use it with ChemiCloud trust. It's the best.

Reply from ChemiCloud2026-03-25

Thank you so much for your trust—it truly means a lot to us! 😊 We’re always here for you, and we’ll keep doing our best to support you every step of the way! — Dragos B.

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Christoph Bosch · 3 reviews · Experienced 2026-03-21 ·

24/7 support, top

24/7 support, quick response, quick solution, very friendly, very competent.

Reply from ChemiCloud2026-03-25

Thank you so much! 😊 24/7, fast and friendly support is exactly what we strive for—really glad you felt that! — Dragos B.

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Sylvio · 8 reviews · Experienced 2026-03-15 ·

Great Company

Easy to get support and always been able to resolve any problems.

Reply from ChemiCloud2026-03-25

Thank you so much! 😊 Glad to hear everything’s been smooth and that we’ve been able to resolve things quickly whenever needed! — Dragos B.

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Creative Design Works Wildfish · 1 review · Experienced 2026-03-20 ·

I was satisfied with both the live chat…I was satisfied with both the live chat and the open ticket.

I was satisfied with both the live chat and the open ticket. I thanked the staff for handling the situation kindly and quickly. I hope you will continue to handle various situations in the future just as you did this time. Have a nice day.

Reply from ChemiCloud2026-03-20

Thank you so much for your kind words and for taking the time to share your experience—we truly appreciate it! 😊 I’m really glad to hear that both our live chat and ticket support met your expectations and that our team handled everything quickly and kindly. Feedback like this means a lot to us. You also have my personal promise that we’ll continue to maintain the same level of quality and care in our support, no matter the situation. That’s something we’re deeply committed to every single day. Thanks again for your trust in ChemiCloud—we’re always here whenever you need us! — Dragos Boroianu Chief Business Development Officer ChemiCloud 🚀

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Darrell · 6 reviews · Experienced 2026-03-15 ·

I switched from SiteGround to save $…

I switched from SiteGround to save $ BUT... I was delightfully blown away by the tech support. It's as good or even better than SiteGround. Prior to my SG contract expiring I had briefly tried Hostinger - and my experience with customer support was horrible - not the people, the ai interface that is designed to preoccupy you while the overworked, under-staffed humans try to catch up. NOTHING LIKE THIS SO FAR WITH CHEMICLOUD - in fact, they've gone above the call of duty helping me fix contact form issues due to site migration. HIGHLY RECOMMEND CHEMICLOUD.

Reply from ChemiCloud2026-03-20

Thank you so much for sharing this—what an amazing review, truly appreciated! 😊 We’re really glad you made the switch to ChemiCloud and even happier to hear that our support exceeded your expectations. Going above and beyond—especially during things like site migrations—is exactly the standard we aim for every day. We also strongly believe that support should feel human, responsive, and genuinely helpful, not something you have to fight through. It’s great to know that this made a difference for you. Thanks again for your trust and recommendation—it means a lot to our entire team. We’ll keep doing our best to deliver the same level of service moving forward! 🚀 — Dragos Boroianu Chief Business Development Officer ChemiCloud

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Christine Heinen · 2 reviews · Experienced 2026-03-16 ·

Customer service and tech support is fast and goes above and beyond the call of duty.

Customer service and tech support is very fast. Also they solved a problem I was having that really was not their problem but I am a newly migrated customer and I thought it had to do with their server setting. It was my responsibility, but she got to the bottom of it. Thank god!

Reply from ChemiCloud2026-03-20

Thank you so much for your kind words—we really appreciate it! 😊 We’re happy we could help, even if the issue wasn’t directly on our side. That’s what we’re here for, especially during the transition after a migration. Glad everything got sorted out, and we’re always here if you need us! 🚀

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Eugen Roca · 1 review · Experienced 2026-03-06 ·

fast response to emails

fast response to emails, prompt technical support.

Reply from ChemiCloud2026-03-20

Thank you for the review—we really appreciate it! 😊 Fast is basically our middle name ⚡️ (haha) Glad we could deliver, and we’re always here when you need us! 🚀

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Serena T · 1 review · Experienced 2026-03-13 ·

Fixed email bounceback issue quickly

My email was sending but getting bouncebacks on every email. The support team was able to get it up and running the same day. I'm very grateful.

Reply from ChemiCloud2026-03-20

Thank you so much for your kind words—we really appreciate it! 😊 Email issues can be frustrating, so we’re glad we got everything sorted the same day. That’s how we like to do things! 🚀

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MH · 11 reviews · Experienced 2026-03-10 ·

Best customer service and support

If I ever have an issue or want to improve something on my website the ChemiCloud team are always available 24/7 to help and support. I'm not a coder, not confident in changing certain settings for my website so this really helps me. I have used other web hosting companies in the past but ChemiCloud have the best customer service by far.

Reply from ChemiCloud2026-03-16

Hi there MH, Thank you for such a wonderful review! We’re really glad to hear that our team has been there to support you whenever you needed help, especially when dealing with website settings that can feel tricky if you’re not a coder. That’s exactly what we’re here for — making things easier so you can focus on your website without the stress. It means a lot to know you’ve worked with other hosting providers and still found our customer service to stand out. We truly appreciate your trust and are here 24/7 whenever you need us.

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Elsa Bouw · 1 review · Experienced 2026-03-14 ·

Exceptional support and incredible performance boost!

I recently migrated my business website from Combell to ChemiCloud, and the difference is night and day. The migration was handled perfectly and incredibly fast. A special shoutout to the support team (specifically Renato), who went above and beyond. ​Not only did they ensure a smooth transition, but they also proactively investigated a pre-existing '400 Bad Request' error on admin-ajax.php. Even though it wasn't their responsibility and turned out to be a software issue from my previous host, they took the time to diagnose it for me. ​My mobile PageSpeed score jumped from a struggling average to a staggering 97-98 points! If you are looking for a host that actually cares about your success and provides world-class technical support, ChemiCloud is the only choice. 10/10!

Reply from ChemiCloud2026-03-16

Hi there, Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your move from Combell went smoothly and that the difference in performance has been so noticeable. Seeing your PageSpeed score jump like that is fantastic news. A big thank you as well for recognizing Renato. We’ll be sure to pass along your kind words to him. Our team always aims to go the extra mile, even when an issue originates elsewhere, so it’s great to know that effort made a difference for you. We truly appreciate your trust and recommendation. We’re here 24/7 whenever you need us.

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Rachael Johnson · 1 review · Experienced 2026-03-05 ·

Awesome customer support

Awesome customer support and the tech support went above and beyond. I've been with ChemiCloud for years and I'm never switching providers.

Reply from ChemiCloud2026-03-16

Thank you for your kind words and for being with us for so many years! We’re thrilled to hear our support team has consistently gone above and beyond for you. Your loyalty truly means a lot to us, and we’ll keep working hard to deliver the same dependable service you’ve come to expect. We’re here 24/7 whenever you need us.

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Roger Sparks · 5 reviews · Experienced 2026-03-07 ·

ChemiCloud made the whole transition from another hosting company fast and efficient.

ChemiCloud made the whole transition experience from another hosting company fast and easy. It was a first class job with very good communication and support. We're lookiing forward to a long and efficient relationship.

Reply from ChemiCloud2026-03-16

Thank you for sharing your experience, Roger! We’re really glad to hear the transition from your previous host was fast and smooth, and that the communication and support throughout the process met your expectations. We truly appreciate your trust and look forward to supporting you for many years to come. Our team is here 24/7 whenever you need us.

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Derek Durgaram · 3 reviews · Experienced 2026-03-14 ·

Great Service.

Great Service. Always a quick response and solution. You can really count on this knowledgeable team. Derek

Reply from ChemiCloud2026-03-16

Thank you for the kind words! We’re really glad to hear you can count on our team for quick responses and reliable solutions. It means a lot to know our support and expertise have made a difference for you. We’re here 24/7 whenever you need us.