Chicelder (chicelder.com) has a 1.1 out of 5 rating on OK.one, based on 27 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 93% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 9 of them were added in the last 12 months. Last updated 2026-10-24.
I bought 3 tops from these people at a cost of over 70€. The fotos on their site looked good but once the products arrived I was shocked at the quality, cheap, poliester, baldy made, with prints of fotos on plastic material that would cost less than 15€ in any cheap spanish gipsy market ... I was disgusted. I wrote to them demanding a refund and after 2 months of emailing to and fro they offered me a voucher for my Next purchase ! I would never recommend this site, what they advertised is NOTHING CLOSE to what you received .... Terrible quality and sick customer treatment! Stay away from them !
This company is a scam! I purchased two sweaters that were advertised as knit. What I received was two extremely poor quality polyester sweaters with a screen print of the knit design they're supposed to have on them. I ordered these back on October 25th. I contacted the help desk immediately and requested a refund. They've attempted to offer me coupons for the store because "shipping costs are so expensive to send it back". I don't plan on giving these con artists any more money so I've refused the cupons. I've sent five or six emails back demanding a full refund and they're still dragging their feet. I will never purchase anything from this company again.
SCAM!!!!!!! The post on Instagram shows a gorgeous, fully beaded top. I received the cheapest, ugliest print of a sweatshirt I've ever seen. I'm mad at myself for trusting this sight and not doing due dilligence first. There's of course, no way to get in contact with anyone at this horrible Chinese company.
Unfortunately I was taken enthusiastically by the pic of the anatomy sweater. And it was after I rechecked again realised that it was AI and didn't check the reviews on the web page childere.
I ordered it and what I got was a vulgar, cheap, not even close picture of the original.
I'm dealing with them right now, back and forth with emails that don't give me a satisfying reply.
It is indeed a SCAM
DO NOT ORDER FROM THIS WEBPAGE
Seems to be from the same parent company as lots of other shady businesses. They feature fake products on their store, send you cheap versions of what you thought you bought. Refused to give refund, offered coupon instead. This business should be illegal and the owners in jail.
Terrible product. Not at all what is advertised. Bought two sweaters described as knits and pictured as knits. Just cheap screen printed fabric. Horrible.
I would give this zero stars if I could. Photo looked gorgeous, embroidered with a full skirt. It’s actually a polyester screen printed nightgown. Embarrassing.
This is a scam. The products are not what is shown on their website. A "chunky sweater" is just a photographic image of a know sweater printed onto slick polyester, even tho the photo shows a knit sweater.
Trying to make a return is nearly impossible. You have to email them. Then they respond by asking you to send another email to a different email address in a week! (that is sketch).
When I finally got through, they offer a 20% discount to buy from their site instead of a refund. And they warn you off of making the return because YOU must arrange to have the product sent back to China and YOU have to pay all costs, including VAT.
I feel so stupid. I ordered the awesome chunky pink skull knit sweater thinking Chicelder would send me what was in the picture for $44. HA! What I got was a very cheap polyester sweatshirt with a picture of that sweater screened onto it. I'm so embarrassed I won't wear it out in public lest everyone who knows will know I was fooled.
I would give a minus 0 review if i could!! I ordered a beautiful sweater dress and i got a complete fake print on a cheap sweatshirt:( so disappointed and i keep
Asking for a refund and they keep
Ignoring my emails
If I could put negative stars I would. I ordered a beautiful deep red velvet Halloween dress with rosettes, lace, etc. I got a crushed velvet purple ish dress with a flat stenciled design. No response after I sent a picture of what they are advertising vs what I got. Horrible!!!!
The clothes they send are not as described. The images on their website are knit sweaters and the product received are sweatshirt material with a print on them . SO disappointing!
Wow, I never would have purchased a dress that showed applique details versus stamped pictures. This is really awful and I never would have spent $50 on the item had I known.
I ordered a knit sweater, a pair of jeans, and a linen/canvas shirt. According to the photos everything was knitted, I receives three polyester pieces with a print that looked like a blow up of a picture, all pixelated. It looked so cheap, it is a scam.
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