Chicherjewelry is a leading online store that offers exquisite rings, earrings and necklaces are your best choices. Whether you search for a piece of fine jewelry set for a wedding or to add some sparkle and sophistication to your wardrobe. With our variety of stunning solid sterling silver designs, you’ve got something to suit yourself.Chicherjewelry Was Created to offer you the finest jewelry at a reasonable cost. It transcends everyday to the special occasion that rivals other brands on the market. ChicherJewelry is more than an accessory. It’s the embodiment of our passion, our love, and ultimately, our gift to you.Our PromiseWe promise our jewelry is made of lab-created sapphire and sterling silver to make the jewelry more shining and durable to wear. When working with sterling silver, we also alloy with palladium, which minimizes the allergens and helps retain true color. Details are celebrated in the complicated beadwork, filigree, and engraving that set our pieces apart. We also provide jewelry repair services. Over the years we have been working with a highly skilled local jeweler who uses only the best equipment. Also if you are interested in designing jewelry, we are happy to assist you in creating a custom piece.
Written by the business, not verified by us.Chicherjewelry (chicherjewelry.com) has a 3.8 out of 5 rating on OK.one, based on 334 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
Reviewers had a great experience with this company. Customers frequently mention that the online purchasing process is exceptionally smooth, quick, and very straightforward, making it extremely easy to browse and choose lovely gifts. People are also truly happy with the beautiful appearance, first-rate quality, and fabulous design of the stunning jewelry pieces they receive. Though some customers noted that items occasionally arrived in the wrong size, or that the actual stone colors differed noticeably from the online pictures. A few consumers also experienced unexpected challenges when trying to handle return requests or successfully navigate the official business website.
Auto-generated from all reviews of this business. For reference only.Plastic and cheap. I am trying to return the earrings but no-one is replying to my emails.
We're sorry to hear this. To help resolve this quickly, could you please share your order details with us? We'll look into this right away.
I ordered a ring February 20th. It's March 11, and still haven't received my order. No communication, no tracking, no anything. I'm starting to believe they're a scam.
Pls send your order number and cotact us at [email protected]. Then we'll help check it out. Thank you!
Wonderful choice of juwellery! Very easy to order. Looking forward to get the parcel :)
One star it’s a lot for them, this is horrible company with horrible customer service, no updates, no replies. This was first and last time I used this website
Pls send your order number to [email protected] and we'll help with it!
ordered Jan 22nd , It is now March 6th . zero communication, no response to emails . Very poor customer service . Invoice ID 2406832118076433024847-001
Pls send your order number or the email address address left when making payment to [email protected]. Then we'll help with it. Thank you.
If I could rate 0 I would. Placed my order Feb 7th. I immediately noticed after I received confirmation the address was some how jumbled and missing my apt #. Not sure how that happened so I reached out through chat and email. I recieved this responce: Hi, Pls note that we've modified the address as per your request. Pls wait for it. Thank you. Pls feel free to contact us if you have any issues with the order! With Love, Chicherjewelry Team I checked daily to see if my order address was corrected. No update still showing wrong address. I sent numerous emails back and even requested a refund twice. Still nothing. It's now almost been a month. Order still says processing. Money of course not returned. And address still showing incorrect on order. What a disaster. ***Update. After posting this review I finally got a responce saying my refund will be processed. It had been 5 days. Still no refund. Next steps is I will.report them to BBB and make a report for fraudulent buisness practices, as well as contact my credit card company to try and reverse charges. I just sent another email telling them they have 24 hrs to refund. Also as far as them stating below they didn't have copy of me asking for refund, only address change, I have all correspondence, and it will be provided to BBB. ****
Sorry for the delay! Per check, we didn't receive your resuest for refund, but requested to change the address. The address has been modified, but the system will not display the changed address. If you want a refund, pls contact us at [email protected]. Thank you.
Great product. Beautiful work.
The ordering process was quick and easy. I’m excited to see my new ring
I haven’t received my order and I ordered mine February 18 and also with no tracking number or anything but they were quick to take my money.
Sorry for your long wait! We've contacted you for your order. Pls kindly check your inbox or spam folder. Thank you!
Easy to purchase.
Ordered in January. It’s now March. Still not arrived. Every time I email they said to wait. I requested a refund, they still wanted me to wait. I raised a dispute via PayPal- they now say I can only have refund if I cancel the dispute. Errrr, no. Avoid at all costs - total sham
Hi, sorry for the issue encountered! Pls note that the refund cannot be transferred to your account with the dispute and we cannot process your order. If you don't want to wait for the order, pls cancel the dispute and we can process the refund. Thank you!
placed an order or February 11th still haven’t received any updated, emails back, or text back from customer support and my birthdays is coming i really wanted that piece
We've replied to your email. Pls kindly check your inbox. Thank you!
The jewelry has all sizes
Placed order on February 16th,it is now February 24th,and I have left 4 messages (3 email, 1 "Chat" ) for an update on my order with no response. This is the worst customer service I have experienced in a long time. Update:I finally heard from them on February 25th. UPDATE! It is now March 16, and getting a reply to my messages is non existent. Starting to wonder if this a scam.
Per check, we've replied to your previous emails. Pls kindly check your inbox or spam folder. Thank you!
Ordering was very easy, now just waiting to receive my items. Thank you.
Really easy to get what you want and quick response from your team
My order was for a ring on January 30th 2025 paid to have item sent in three days. I emailed them only to be told they were at a busy part of the season. I waited over 1 week with no product still. It is now February 22, 2025. No item still. I messaged them again and no response. Fraudulent site. In my opinion. 🤔
Sorry for your long wait! We've replied to your email. Kindly check your inbox. Thank you!
I have bought the items on 20 Jan 25 and thier website said it take 7 t0 15 working days for delivery I have not recived my package yet. I made a mistake buying from them and they are replaying my emails as its been busy period. I wish If I read the reviews before I made my undelivered purchased..
Sorry for the long wait! Per check, your order will be shipped soon. If you don't want to wait for it, we can help refund the order. Pls reply to our email for your order. Thank you!
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