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Shopping & Fashion

Chicherjewelry

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334 reviews

3.8334 reviews
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About Chicherjewelry

Data updated
Website
chicherjewelry.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
86% (81/94)
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About this business

Chicherjewelry is a leading online store that offers exquisite rings, earrings and necklaces are your best choices. Whether you search for a piece of fine jewelry set for a wedding or to add some sparkle and sophistication to your wardrobe. With our variety of stunning solid sterling silver designs, you’ve got something to suit yourself.Chicherjewelry Was Created to offer you the finest jewelry at a reasonable cost. It transcends everyday to the special occasion that rivals other brands on the market. ChicherJewelry is more than an accessory. It’s the embodiment of our passion, our love, and ultimately, our gift to you.Our PromiseWe promise our jewelry is made of lab-created sapphire and sterling silver to make the jewelry more shining and durable to wear. When working with sterling silver, we also alloy with palladium, which minimizes the allergens and helps retain true color. Details are celebrated in the complicated beadwork, filigree, and engraving that set our pieces apart. We also provide jewelry repair services. Over the years we have been working with a highly skilled local jeweler who uses only the best equipment. Also if you are interested in designing jewelry, we are happy to assist you in creating a custom piece.

Written by the business, not verified by us.

Is Chicherjewelry legit?

Chicherjewelry (chicherjewelry.com) has a 3.8 out of 5 rating on OK.one, based on 334 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the online purchasing process is exceptionally smooth, quick, and very straightforward, making it extremely easy to browse and choose lovely gifts. People are also truly happy with the beautiful appearance, first-rate quality, and fabulous design of the stunning jewelry pieces they receive. Though some customers noted that items occasionally arrived in the wrong size, or that the actual stone colors differed noticeably from the online pictures. A few consumers also experienced unexpected challenges when trying to handle return requests or successfully navigate the official business website.

Auto-generated from all reviews of this business. For reference only.

What people say

Just received a ring that is damaged

Just received a ring that is damaged. When I tried to go to their website to initiate a return, I was blocked due to malware. Their response claims that I’ve been contacted to return free of charge. Incorrect. They have emailed me saying that they won’t deal with my complaint unless they receive photos of a certain quality - completely ILLEGAL. Then they offered to send a replacement (as if I’d want anything more to do with this company). No mention from them about sending it back free of charge. And they have now threatened me with no refund if I don’t take down this review. “ Could you please delete your review? Reviews can have a significant impact on us, and this review has already been viewed many times. If a review is left for a certain period, it will have consequences, making it impossible for us to provide additional compensation. ” “we need you to delete your review before we can process your return and refund.”

Reply from Chicherjewelry2026-07-22

Hello, our customer service representative has contacted you via email to resend the product free of charge. Please check your spam/junk mail folder.

I ordered a ring with a green stone

I ordered a ring with a green stone. In the picture it looks medium green blue. What I got was a light blue stone. Contacted Chic her and they basically told me "too bad, so sad". I would have to pay international shipping fees to return it. I'll just keep the ring and never shop with them again.

Reply from Chicherjewelry2026-07-10

We have compared the actual product photo you received with the photos taken by our store, and the colors match. Sometimes, due to different lighting conditions, gemstones may appear in different colors under different circumstances, which is normal.

Stay Clear and spend your money on a reputable company!

I ordered some bracelets for my daughters birthday present that she had found online. It was BOGOF and my daughter had requested the "stackable eternity rings" which I ordered. As the name suggests, these are rings...but what i recieved were bracelets! Why on earth would you describe a bracelet set as "stackable eternity rings"? After contacting them, I was greeted with emails that basically said (in a more formal way), that I had infact ordered the wrong item and it shows in the picture that they are larger than rings! A picture!!!! I have seen and sent a picture of someone wearing the "stackable eternity rings" as rings, but was told these are a different product! The metal is extremely yellow also, and the packaging leaves a lot to be desired- wrapped in plastic bags and bubble wrap. I was informed that this is due to their 'eco conscious approach' (quote!) Im assuming small cardboard gift boxes or similar would be far more harming to the environment somehow?! After spending £90, and recieving poor quality items, what i believe is the wrong item, and the awful customer service afterwards, I would recommend to steer well clear of this company! Also note that they do not have a registered company or vat number, or even a registered address anywhere, which unfortunately I didnt notice until afterwards.

Reply from Chicherjewelry2026-06-29

Hello, the item you mentioned was most likely not purchased from our website. Our customer service team has checked our email records but was unable to find the information you provided. Please double-check which website this order and your description pertain to.

I love the price and the design of your…

I love the price and the design of your rings. I wish it were easier to make a request for a platinum or rhodium finish instead of gold. Also I wish your rings came in a size larger than 12. I wear rings on my index and middle fingers so you would most likely sell more pieces. I would need a size 14 for those fingers

Reply from Chicherjewelry2026-08-12

Hello, our website accepts custom orders, and we can meet all your requirements. Please contact our customer service at [email protected] if needed.

The double "art deco ring"

The double "art deco: ring with so called white sapphire" IS GARBAGE. No way worth over 100 dollars . Junk - wait time over 2 weeks then you have to fight to return it!! Gold looks ridiculous - like over blown yellow mess. DON'T waste your hard earned cash. It's junk.

Reply from Chicherjewelry2026-05-29

Dear customer, thank you for your feedback. Please note that after checking, we could not find any order record from our website under your name. Could you please kindly confirm if the review might have been left for the wrong seller? If possible, please provide your order number so that we can look into it and assist you properly. Every item we sell is handcrafted with care and has been loved by many customers. We truly hope to provide you with better service and ensure your satisfaction.

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