Helpful catalogue
Helpful catalogue, easy ordering, prompt delivery
Chinamatchers (chinamatchers.co.uk) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
Helpful catalogue, easy ordering, prompt delivery
Ordering was simple and the items arrived quickly and in one piece due to good packing. Will continue to check back periodically in case additional pieces appear
Very simple process to order replacement pieces for our long-held china plates.
Excellent customer service from Chinamatchers. I was very pleased to see the range of irems for sale through their website. The despatch was super fast and everything arrived intact. No mean feat given the delicacy of the items ordered. One very happy customer. Will definitely return.
The glass is perfect, and the service was brilliant. I’m ordering again!
Item arrived as advertised, well packaged with no damage during postage.
Very happy with the replacement egg cup I ordered. Fast efficient service. Pleased with the quality of the egg cup.
The mugs arrived quickly, were really well padded to prevent accidental breakage in the post. The mugs were in good condition and exactly as described. I am happy to give this company 5 stars.
My experience was 100% positive. The package was well wrapped, the delivery was prompt and the tracking excellent. The china pieces were exactly as described.
Found exactly what I was looking for and it was shipped immediately. Great service
Superb communication and customer service. I approached other companies about buying my china and this China matchers stood out for their prices, customer service and sheer professionalism. Great communication throughout and prompt payment. Highly recommend.
Exactly what I wanted. I just needed a saucer and this was the only company I found where I didn't have to buy unnecessary items with it. Exceptional service, packaging first class and the item itself,excellent. Thank you
I only went on the site to locate 1 teacup to replace a missing one, I ended up buying not just the teacup, but a teapot, sugar pot,and milk jug all of the same design, as a gift for my daughter. All of the items are in a great condition. She was extremely happy with them. They arrived very quick and were well packaged. I would highly recommend this website.
It was very very very well packed Thank you price less
Easy to research on line to find the item I needed. Goods were delivered quickly.
Fragile item arrived in perfect condition well packaged & clear on exterior of packaging that it was fragile. On time delivery
Fast delivery, picture didn't do the item justice, mint condition and good packaging.
I received my items promptly and the packaging was absolutely first class. The plates were in very good condition, as described. Thankyou .
My purchase was originally not delivered because of a muddle over the address. But the problem was sorted with minimal fuss.
61 reviews matching