I ordered 4 dinner plates to replace…
I ordered 4 dinner plates to replace chipped and broken ones in the set, and the plates I received arrived perfectly wrapped and are identical to the remainder of the dinner service.
About Chinamatchers
Data updated- Website
- chinamatchers.co.uk
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 100% (1/1)
Do you own Chinamatchers? Claim this profile for free and start replying to reviews.
Is Chinamatchers legit?
Chinamatchers (chinamatchers.co.uk) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Good value for money
Prompt delivery, extremely well packed, very good condition item, good match to existing items in the set, good price. Very happy - thank you.
Excellent Service!
Excellent products at great prices, item arrived very quickly and superbly packaged. Cannot be faulted.
The order arrived in good time and very…
The order arrived in good time and very well packaged , I now have the full set of Poole pottery dolphins as the small one broke they belonged to my mother in law so the sentimental value is priceless, would highly recommend you to friends and family
Items were delivered in good condition
Items were delivered in good condition, well wrapped and on time. I was so pleased and relieved I could replace my lost spoons through your website.
The delivery service never contacted me…
The delivery service never contacted me or the phone number I gave, even they never answered the phone number, so impossible to pick up or to make an other visit. So disappointing.. now the parcel is going back to uk , but Is not sure to return..
Reply from Chinamatchers2026-07-02
We are sorry you have not received your parcel. We informed you when your parcel was leaving the UK for your country, & provided the tracking details for you so you were aware when it was going to be delivered. We have replied promptly to every email you have sent us, contacted both the UK & Italian postal services to assist in getting your parcel to you, provided contact details for you to re-arrange the delivery and details of where it can be collected from, however a re-delivery has not been arranged and the parcel has not been collected, so an automatic Return To Sender has been triggered due to the amount of time that has passed since the Italian postal service first attempted a delivery We have advised you on the procedure for a parcel being returned to us from an overseas destination and have no autonomy of timescales or fees (if applicable) We are disappointed that you have regarded us with a 1 Star review considering we have done everything we can to get your parcel to you and your disappointment appears to be with the Italian Postal service. When your parcel does come back to us, we will be in touch with how you wish to proceed
Very happy with this china.Arrived…
Very happy with this china.Arrived promptly,as described,well packaged.Very pleased with it thank you !
I finally located the two cups I was…
I finally located the two cups I was searching forChinamatchers had them available at a fair price. the packaging was lovely, and the cups matched the description perfectly. so happy with my purchase
Good Service
Speedy and secure (Guaranteed) Delivery, great service and reasonable price. Very pleased!
Very straightforward process to order…
Very straightforward process to order replacement pieces for our long-held China plates
Great condition of bowls
Great condition of bowls, well packaged and fast delivery!
Found exactly the match - Recommended
Found exactly the match on their website. No others were available anywhere. Ordered and received a few days later. Very well packaged and boxed, with signed for delivery.
Hooker's Fruit Replacements Found
I found the website easy to navigate, understand, find what I wanted and place my order. The order arrived very promptly, all complete and very well packed. I am very happy with the products and service.
Delivery of one plate successfully
Packed very well as it was just one plate. Quick delivery. Very pleased with service.
Found the plates I required easily in…
Found the plates I required easily in website. My only gripe is a huge charge of nearly £25 to deliver 4 small side plates to Northern Ireland.
Very fast and efficient service.
A very efficient process providing a…
A very efficient process providing a useful source of china unavailable elsewhere.
Items received in mint condition
Items received in mint condition, well packaged. collection complete once more thank you
Replacement coffee jar arrived quickly…
Replacement coffee jar arrived quickly and was perfectly packed so it wasnt damaged on route
Fast delivery and great communication.
Was able to get replacement cups at an affordable price.