Very friendly and responsive call…
Very friendly and responsive call taker. Helped me quickly.
Reply from Choice2026-04-20
Stephen, thanks for the feedback on your service experience. Have a great day!
About Choice
Data updated- Website
- choiceapp.io
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 100% (1/1)
Do you own Choice? Claim this profile for free and start replying to reviews.
About this business
Same bitcoin. Less taxes.
Written by the business, not verified by us.Is Choice legit?
Choice (choiceapp.io) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-09-06.
What people say
Customer Service answered my question
Customer Service answered my question, emailed me details that I needed, and was very efficient.
Reply from Choice2026-04-20
We're so glad you're enjoying the Choice experience, Sue! If you have anymore questions in the future, please don't hesitate to reach out at 888-753-6972.
I needed some info from Digital Trust…
I needed some info from Digital Trust and Jacob was there to help me. He was very pleasant and he answered every question I had plus provided other useful info that helped my situation. Thanks Digital Trust and Jacob.
Reply from Choice2026-04-20
Thank you for your feedback on Jacob's care! We appreciate you, Danny!
Jacob was a true Pro
Jacob was a true Pro! Thank you.
Reply from Choice2026-04-20
Thank you for your feedback on Jacob's care! We appreciate you, JPB!
Professional and Friendly
Ana Henry was very professional and answered all of my questions regarding my account.
Reply from Choice2026-04-20
Thank you for your feedback on Ana's care! We appreciate having you as a client, C L!
Very thorough and quick results!
Reply from Choice2026-04-08
We're so glad you're enjoying the Choice experience, William! If you have anymore questions in the future, please don't hesitate to reach out.
Very kind and helpful
Reply from Choice2026-04-08
We're so glad you're enjoying the Choice experience, Cindi! If you have anymore questions in the future, please don't hesitate to reach out.
Aliyah Jackson answered all my…
Aliyah Jackson answered all my questions and was very kind over the phone Chris
Reply from Choice2026-04-08
Chris, we're here to help and we're so glad that Aliyah was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Jacob McMillan was very courteous and…
Jacob McMillan was very courteous and helpful.
Reply from Choice2026-04-08
Thank you for your feedback on Jacob's care! We appreciate you, Brian!
Lucas Sarcona is amazing!
Lucas Sarcona is amazing!! It took 29 minutes from start to finish closing my wife's IRA and my IRA. I began this journey in January 2026 and have spoken to Anna, Alli, Michelle, Joelle, Mareibell, Krielow, Maria, Chelsea, Garrett, Brian, Kayla and more. I vote to make Lucas your operations BIG BOSS to clean up your three-month delay customer service problems. Cheers, Scott
Reply from Choice2026-04-08
Hi Scott, we're sorry to hear you had some delays but are happy to hear Lucas was able to take you across the finish line. If you have anymore questions or needs, please don't hesitate to reach out.
Aliyah Jackson
Aliyah Jackson, whom I dealt with, handled my questions and solved my problems quickly and effortlessly.
Reply from Choice2026-03-30
Vince, we're here to help and we're so glad that Aliyah was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Lucas
Lucas, handled my many questions with great patience and skill.
Reply from Choice2026-04-08
Thank you for your feedback on Lucas's care! We appreciate you, Jose! If you have anymore questions in the future, please don't hesitate to reach out.
My problem was taken care of perfectly
My problem was taken care of perfectly, Very courteous, friendly, knowledgable, and helpful. I would definitely recommend to anyone.
Reply from Choice2026-03-30
We're so glad you're enjoying the Choice experience, Greg! If you have anymore questions in the future, please don't hesitate to reach out.
My issue was addressed and solved by Jacob in a snap!
My issue was addressed and solved by Jacob in less than five minutes.
Reply from Choice2026-03-30
Thank you for your feedback on Jacob's care! We appreciate you, Rob!
Kayla is a super helpful human agent!
Kayla was super helpful and went the extra mile for me!
Reply from Choice2026-03-30
Joshua, we're here to help and we're so glad that Kayla was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Digital Trust Customer Service
Leslie Anna was friendly and was able to provide me with the information that I needed immediately. Thank you.
Reply from Choice2026-03-30
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Lynn!
Respond to my requests for help quickly…
Respond to my requests for help quickly and are thorough. Leslie Anna was extremely helpful and very pleasant.
Reply from Choice2026-03-30
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Richard!
Aliyah was very pleasant and helpful
Aliyah was very pleasant and helpful. I would highly recommend her to help with any issues.
Reply from Choice2026-03-30
Terry, we're here to help and we're so glad that Aliyah was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Leslie Anna was professional
Leslie Anna was professional, yet personable and assisted me in conversation that explained things well. And went into immediate action.
Reply from Choice2026-03-30
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Barbara!
Lucas and Joelle are exceptional beyond words!!!
Lucas and the Digital Trust / Choice team answered all of my questions promptly and guided me through the Traditional IRA to Roth IRA Conversion Process sending me the specific forms to create a new Roth account and to transfer my funds. The process was straight forward and efficient. The Support Team including Lucas and Joelle were highly skilled and great to work with.
Reply from Choice2026-03-30
We're so glad you're enjoying the Choice experience, KSG! If you have anymore questions in the future, please don't hesitate to reach out.