The Halloween ghost ornament that I…
The Halloween ghost ornament that I ordered, was scratched on his face like two noticeable scratches and I wish there was quality control before send out the ornament.
The Christmas Loft (christmasloft.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
The Halloween ghost ornament that I ordered, was scratched on his face like two noticeable scratches and I wish there was quality control before send out the ornament.
I love customer service 100%. Accepting the mistakes fixing the root cause in time.
Excellent customer service : originally ordered incorrect item and when I immediately noticed the wrong item I emailed @ asked to change it. They did it quickly with no issues. And my packed arrived promptly and well packed. NOTHING BROKEN ! I will definitely order from them again and again ! 💜
Thanks so much for the lovely feedback. Happy that we could to catch that order swap for you before it headed out. Thanks for saying so! Stephen
Entertaining place to visit. we reside in Colorado and they delivered to us swiftly. our items were well packaged to safeguard them. we would visit again if we are in that part of the country.
Really appreciate the kind words, Julie. So glad everything arrived in perfect shape out west. Stephen
Was packed very well. Was pleased with purchase!!
Thanks, Christine. So glad everything arrived safely. Enjoy! Stephen
Enjoyable place to visit. we reside in Colorado and they delivered to us promptly Our items were well packaged to safeguard them. we would visit again if we are in that region of the country.
Great options!! And friendly staff
Thanks so much for the lovely feedback, Nicholas!
I drove hours to get here and it was worth every mile. Thousands of unique ornaments and staff friendly and helpful.
Thank you so much! Really appreciate you making the trip and sharing those kind words! Stephen
The product was perfect and they arrived on time
Thanks so much for the feedback, Cathy! So happy everything arrived right on time and exactly as expected. Stephen
I love my new Yeti stuffed toy! Great communication with this company and very timely delivery from Ontario to Alabama.
Thanks so much for the review, Meg! Happy you liked your Yeti toy! Stephen
Fairprice, fast shipping, I highly recommend these good folks
Really appreciate the shout-out, Dan! Thanks for recommending us! Stephen
Thanks so much for the feedback, Tom! Stephen
Spending Christmas in a loft was one of the most magical experiences I have ever had. The moment I walked in, I was greeted by warm golden fairy lights hanging from the high ceilings. Also a tall Christmas tree stood proudly near the large windows, decorated with silver and red ornaments that sparkled whenever the lights reflected off them. Soft Christmas music played in the background, filling the loft with a calm and joyful atmosphere, this really made my experience with Christmas loft felt intimate, stylish, and unforgettable.
What a beautifully written review. Reading this absolutely made our day! We work hard to make the loft feel special. Thank you so much for sharing! Stephen
We received both items that we ordered in a timely manner! One box was perfect but the other box had been damaged and taped up! The light had also been spliced together! It is working!
The Christmas Loft offers a beautiful selection of holiday decor with great quality and fast shipping. Perfect for finding unique and festive gifts. Highly recommended.
I couldn't believe how fast my item was received. Website so easy to find what I needed 😌
Good product but the small piece on the top of the pumpkin had a broken tab. Arrived promptly and works without any problem.
Easy to order inline. You notified me of a shipping delay and kept me informed. The products came extremely well secured and in excellent condition.
63 reviews matching