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Centre International d'Antibes

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101 reviews

4.3101 reviews
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About Centre International d'Antibes

Data updated
Website
cia-france.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
85% (11/13)
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About this business

The Centre International d'Antibes is a highly regarded French language school in France that provides top-notch French courses in the charming city of Antibes, nestled on the French Riviera. This French language school is the ideal destination for those who want to learn French in France, as it boasts experienced instructors and employs modern and innovative teaching methods.The French courses at the Centre International d'Antibes are intensive and effective, catering to students of all ages and proficiency levels. This French language school is known for its welcoming and family-oriented atmosphere, as well as its excellent support for students throughout their stay.For those interested in learning French in France, the Centre International d'Antibes is the perfect place to attend a French language school and experience French summer camps. Students have the opportunity to fully immerse themselves in the culture and daily life of France while studying the French language.During their stay, students will have the chance to explore French culture, visit historical and artistic sites, and indulge in the delightful French cuisine. Furthermore, the school offers an extensive range of extracurricular activities, such as excursions, sports, and cultural events, to provide students with a well-rounded and enjoyable experience.To sum up, the Centre International d'Antibes is an exceptional French language school in France that offers immersive French courses and French summer camps, enabling students to improve their language skills while immersing themselves in French culture and lifestyle.

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Is Centre International d'Antibes legit?

Centre International d'Antibes (cia-france.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 85% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

2 weeks at Juan Les Pins Premium

My daughter had a wonderful time at CIA. She made great friends from around the world, enjoyed her French classes with lovely teachers and also had a great time sightseeing and participating in the well organised afternoon activities. Her younger sister is keen to go next year!

Reply from Centre International d'Antibes2024-08-29

Thank you so much for your wonderful review! We’re thrilled to hear that your daughter had such a memorable experience at CIA. It’s fantastic that she made new friends from around the world and enjoyed both her French classes and the afternoon activities. Looking forward to creating more amazing memories together. 😊 Catarina and the team at the Centre International d'Antibes

Outstanding Experience at Centre International d'Antibes

My 14-year-old son absolutely loved his time at the Centre International d'Antibes. The entire experience was incredibly well-organized, from the moment we signed up to the day he returned home. The communication with the administration has been fantastic—they were always responsive and helpful, which gave us peace of mind as parents. One of the standout features was the pick-up service for unaccompanied minors. It made all the difference, ensuring my son felt safe and secure throughout his journey. This extra level of care and attention is truly commendable. Overall, I highly recommend the Centre International d'Antibes. It’s a wonderful place where kids can learn, have fun, and feel completely supported.

Reply from Centre International d'Antibes2024-08-27

Thank you very much for your review! We are delighted to hear that your son had a memorable stay at the Centre International d'Antibes. Our top priority is to provide a rewarding and safe experience for our young students, and your feedback on our organization and service means a lot to us. We look forward to welcoming your son again for more great moments and to continue exceeding your expectations. See you soon! Catarina and the team at the Centre International d'Antibes

Our son was very happy all along

Our son was very happy all along, also improved his French. It was well organized, no bad or problematic stuff for kids

Reply from Centre International d'Antibes2024-08-28

Thank you so much for your positive feedback! We're thrilled to hear that your son had a great experience and that his French improved during his time with us. It's wonderful to know that our organization and care met your expectations. We appreciate your support and hope to welcome your family again in the future! Catarina and the team at the Centre International d'Antibes

Wonderful experience

Pretty organised centre, great people, fun activities, well-chosen professors, an experience to remember

Reply from Centre International d'Antibes2024-08-28

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your time at our school and appreciated the organization, activities, and professors. It means a lot to us that you had such a memorable experience, and we look forward to welcoming you back in the future! Catarina and the team at the Centre international d'Antibes

Disliked the food and the bathrooms…

Disliked the food and the bathrooms were not clean, no bins either.

Reply from Centre International d'Antibes2024-08-29

Bonjour, Thank you for taking the time to share your three-star review regarding your stay at the Centre International d'Antibes. We sincerely appreciate your feedback and are sorry to hear that certain aspects of your experience did not meet your expectations. Regarding the food, we strive to offer varied and healthy meals that cater to the tastes of as many students as possible, given that we welcome participants from all over the world. However, we understand that this may not always suit everyone, and we would appreciate any suggestions you might have to help us improve our culinary offerings. Your comments about the cleanliness of the bathrooms have also caught our attention. Depending on the campus, our cleaning team visits the common areas up to three times a day to maintain cleanliness. However, with a large number of teenagers present, it can sometimes be challenging to keep the facilities spotless at all times. Nonetheless, we are committed to providing a clean and pleasant environment for all our students, and we value your input as it helps us enhance our services. Regarding the bins, we were surprised by your comment, as every room and common area is typically equipped with one or more bins. To address this issue effectively, we would be grateful if you could provide more details about the specific location you are referring to. You can contact us via email at [email protected] with this information. Your satisfaction is our priority, and we hope that despite these inconveniences, you were able to enjoy other aspects of your stay. We would be delighted to welcome you back and provide you with an experience that better meets your expectations. Please feel free to contact us directly if you have any further suggestions or concerns. Best regards, Catarina & the team at the Centre International d'Antibes

Great experience!

My daughter (15) had an amazing time and made many friends from different countries. The camp was safe which was something I was concerned with initially. She and her friends enjoyed the afternoons at the beach or traveling to nearby towns. I wish the French lessons were longer and more intensive. However, the experience in general was very good. I have recommended it to friends and family.

Reply from Centre International d'Antibes2024-08-27

Thank you so much for your review! We're thrilled to hear that your daughter had an amazing time and made new friends from around the world. We're glad to know she enjoyed the activities and felt safe at the camp. Thank you for recommending us to your friends and family! Catarina and the team at the Centre International d'Antibes

Daughter Got Great experience

my daughter came back within 2 weeks with an impressive improvement in French. very impressive. The only issue is the lack of Wifi available to the kids to communicate with us while they are there.

Reply from Centre International d'Antibes2024-08-27

Thank you for your review! We're thrilled to hear about your daughter's improvement in French. We appreciate your feedback regarding the Wifi, and we'll look into ways to improve communication for the kids. Thank you for choosing us! Catarina and the team at the Centre International d'Antibes

A TRAUMATISED AND SHAKEN DAUGHTER THAT PLEADED AND HAD TO LEAVE AFTER DAY 1

NEARLY 20% OF CIA GOOGLE REVIEWS BETWEEN 1 and 3 STARS .READ THE BAD REVIEWS FIRST. I don't ever write bad reviews but like to give a business a chance to put things right, and in this crisis instance , to have done the only right thing and provide my requested full refund. NOT to complain on the phone initially ,hear nothing , and then get a letter asking me to explain what the problems were, that they knew all about? Then writing again and battling with CIA for 3 weeks who finally reply in a smooth talking manner and DARING to point me to their terms and conditions why they wont refund , and then eventually offer a free stay next year? In a place my16 yr old daughter pleaded to leave, sleepless traumatised and shaken after just 2 nights?Of course she would not ever go back. YOUR CHILD WILL BE IN A 40 DEGREE HEAT PRISON STYLE BEDROOM. If you think this is acceptable and are happy as cia smugly and alarmingly are, impossible to sleep ,prison like beds with no decent mattress, no pillow or fresh linens , send your child here . Cia say on their misleading site and in every mail to me , they prioritise the comfort and wellbeing of your child. THEY DONT. "We've put a fan in the room, the building is old, the temperatures are getting warmer" they say ,JUST EXCUSES BUT ITS NOT SAFE! .A visit by environmental health to the school would heavily fine this company for not providing suitable liveable human condition, with no chance to be in safe health to enjoy . The showers have mould ,the food is really poor , there is not one single area with air conditioning .Not even the classrooms where you arrive like a zombie after 2 hours sleep. The so called staff are inadequate and on their phones all the time as though its a holiday job AND CANT SPEAK ENGLISH so cant help a child . There was no welcome pack and advice on arrival , but your child sent to there room on their own , nothing said ,without any help in a strange place . I asked on booking, the best location for 16-17 yr olds, was told Antibes, BUT, ;,.o9you dont expect them to be in a school and class with 14yr old or less and be massively outnumbered and have to be in the same space as kids of 12-14yrs or less THIS IS NOT A SCHOOL FOR A 16-17yr olds They lock you out your rooms if you dont get back quite in time and need a shower and change? She had to plead to get in. I had to fly my exhausted daughter home on day 2 as she could barely breathe,in tears on the phone, and girls she met would like to have done the same. She wanted an amazing experience in comfortable surroundings and to be looked after . FORGET IT, so her summer hope was ruined and CIA HAVE £1000 that they feel because of their t and c's , is reasonable to keep? IT IS SHAMEFUL , and underlines the credibility of a company , that when things do go wrong, its how they put them right and would rather do battle on bad reviews than act in a professional manner . They could have easily avoided a damning review like this which i take no pleasure in writing. You will of course see a reply to this review from CIA how "sorry they are and how they care and prioritise the welfare of your child",but they don’t listen and it’s just lipservice and arrogant . I made the mistake of not reading their existing bad reviews. BE WARNED . This has been equally distressing for us as parents .

Reply from Centre International d'Antibes2024-08-29

Bonjour, First of all, thank you for taking the time to share your feedback. We would like to address your concerns as transparently as possible. We had the opportunity to be in touch during your daughter’s stay, and we are truly sorry that our responses did not meet your expectations. Regarding the accommodation, we would like to clarify that our campus is a government-owned boarding school where French students reside throughout the year. This facility meets all the safety and comfort standards required by French law. Additionally, our location and operations are subject to regular inspections, in compliance with legal obligations, and we strictly adhere to all applicable regulations. As for the heat, it is true that summers in the south of France can be particularly hot. This is why we have taken the initiative to install fans, even though they are not typically available on campus. We do our best to ensure the comfort of our students under these conditions. We are sorry to hear that you did not see the welcome guide in our emails. Indeed, all our confirmations include a link to a document available in several languages, including yours, which provides all the necessary information for a smooth experience during your child's stay. This document also mentions that the rooms have specific opening and closing hours to ensure the safety of both belongings and students. Each season, we welcome around 4,000 minor students, and the vast majority are very satisfied with their stay, as evidenced by many positive reviews. We are truly sorry that your daughter did not have the opportunity to fully enjoy her short stay with us. It is true that for some, it can be challenging to adapt to a foreign country with a different culture, habits, and language. Lastly, we fully understand your disappointment with your daughter's experience, but we must emphasize that our decisions regarding refunds are made in accordance with our terms and conditions, which we apply fairly to all our clients. While we are always attentive to the feedback of our clients, we unfortunately cannot consider refund requests based on the threat of a negative review. We regret if our response seemed insensitive. Our goal remains to ensure the safety, well-being, and a positive experience for all our students. We sincerely hope to have the opportunity to regain your trust in the future. We remain at your disposal for any further questions or concerns. Best regards, Catarina and the team at the Centre International d'Antibes

Tres genial!

Tres genial! I really enjoyed it and I met many people that I am still in contact with and my French confidence has improved a lot. Although, I didn’t like the food!

Reply from Centre International d'Antibes2024-08-27

Thank you so much for your 5-star review! We're thrilled that you had a great time and made lasting connections. We're also glad to hear that your French has improved. We hope to see you again soon. A bientôt ! Catarina and the team at the Centre International d'Antibes

helpful staff

well organized onboarding, information from helpful staff

Reply from Centre International d'Antibes2024-08-27

Thank you so much for your 5-star review! We're delighted to hear that your onboarding experience went well and that our team was able to provide you with the information you needed. Your satisfaction is our top priority. Welcome aboard! Catarina and the Centre International d'Antibes Team

Horrible

Horrible. On est sir de ne pas revenir.

Reply from Centre International d'Antibes2024-08-29

Madame, Monsieur, Nous avons pris connaissance de votre avis et sommes sincèrement désolés que votre expérience au Centre International d'Antibes n'ait pas répondu à vos attentes. Nous attachons une grande importance à la satisfaction de nos étudiants, et votre retour est pour nous l’occasion d’identifier les aspects où nous devons nous améliorer. Nous serions très reconnaissants si vous pouviez nous fournir plus de détails sur ce qui n'a pas été à la hauteur de vos attentes. Cela nous permettra de mieux comprendre vos préoccupations et de prendre les mesures nécessaires pour éviter que cela ne se reproduise à l'avenir. Notre objectif est de fournir un environnement d'apprentissage agréable et enrichissant pour tous nos étudiants, et nous regrettons sincèrement que vous ayez eu une expérience négative. Nous vous invitons à nous contacter directement à l'adresse email suivante : [email protected] pour discuter plus en détail de ce qui s'est passé. Nous espérons que vous nous donnerez une seconde chance de vous montrer la qualité de notre école et de nos services. Dans l'attente de vous lire, nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées. Cordialement, Catarina et l'équipe du Centre International d'Antibes

My pros and cons for your program

Our daughter had a great time meeting new friends. Overall she had a good time. As a parent though, I understand that the main target to come and practice French was not met. Most of the other girls she met there were from other English speaking countries and as such most of the time (not in class) she was speaking English again. I would suggest you look into this. Also, the level of preparation and event organizing was not that great. To be fair last year we took here to Oxford where things were on a totally different level of organizing, but to be fair the price was much greater. So value for money was equally fair. You could make the organizing much better and increase the pricing. I believe it could work better.

Reply from Centre International d'Antibes2024-08-27

Thank you for your feedback. We're glad to hear that your daughter enjoyed making new friends and had a good time. We appreciate your suggestions regarding the language practice and event organization. Your insights are valuable to us, and we'll certainly consider them as we work to improve our programs. Thank you for choosing us, and we hope to provide an even better experience in the future. A bientôt ! Catarina and the team at the Centre International d'Antibes

Not a safe option for tweens

While I can’t speak to the skill of the language instruction at Centre International d’Antibes I would warn parents to be wary of the summer camp option. It is especially not suitable for younger children/ tweens who need more supervision and guidance. My children were kept outside in the sun for 9-hours on an extremely hot day and weren’t given any food or water. The group left my 9-year-old behind and no one noticed. They both got sunstroke and sunburn. I was thankful that I hadn’t enrolled them in the residential option and was able to remove them from the camp.

Reply from Centre International d'Antibes2024-09-02

Bonjour, Thank you for taking the time to share your feedback. We are sincerely sorry that your children’s experience at the Centre International d’Antibes did not meet your expectations. We would like to clarify a few points in response to your concerns: Please rest assured that all students aged 8 to 11 are constantly under the supervision of our staff. We maintain a ratio of one supervisor for every eight children in this age group to ensure maximum attention and safety. Our teams are specially trained to look after the well-being of all children, particularly the younger ones who require extra guidance. Regarding meals, children generally have lunch at the school’s self-service cafeteria. For full-day excursions or activities, we provide a packed lunch consisting of a sandwich, a piece of fruit, and a bottle of water. We understand the importance of keeping students well-fed and hydrated, especially during active days. The recent heatwave in the south of France has indeed posed challenges, and we always remind our students to apply sunscreen, stay hydrated, and take necessary precautions against the heat. We are deeply sorry that your children experienced sunstroke and sunburn, and we understand the stress this may have caused. We have carefully noted the details of your feedback and are reviewing them to improve our services. Additionally, we are considering additional measures to better support children who might need extra assistance to integrate and fully enjoy their stay. Please feel free to contact us directly if you have any further concerns or if you would like to discuss these incidents in more detail. Once again, thank you for bringing this to our attention. Best regards, The team at the Centre International d’Antibes

All staff were very helpful and…

All staff were very helpful and friendly. We felt very comfortable although we came from another country. Thank you.

Reply from Centre International d'Antibes2024-07-26

Bonjour, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you found our staff helpful and friendly. It is very important to us that all our guests feel comfortable, regardless of where they come from, so we are especially pleased to know that you felt at ease during your stay. Your kind words mean a lot to our team, and we are grateful for your feedback. We look forward to welcoming you back in the future! Best regards, The team at the Centre International d'Antibes

It was a great experiance

It was a great experiance for my daughter, she loved the school and activities. It was a good memory for us. Also the employees are so helpfull, kind and polite. We want to come again. Thank you for all.

Reply from Centre International d'Antibes2024-07-25

Bonjour, Thank you so much for your wonderful 5-star review! We are delighted to hear that your daughter had a great experience at our school and enjoyed the activities. We are thrilled that it was a memorable experience for your family and that our staff were helpful, kind, and polite. We look forward to welcoming you again in the future. Thank you once again for your kind words and your appreciation. Best regards, The team at the Centre International d'Antibes

The organization for Seniors programmes…

The organization for Seniors programmes was very carefully executed. We both enjoyed the intense French courses provided and the excursions were excellent as well.

Reply from Centre International d'Antibes2024-06-14

Dear Caroline, Thank you very much for your excellent 5-star review of cia-france.com! We are delighted to hear that you found our Senior Programs well-organized. It's wonderful to know that you enjoyed the intense French courses we offer, as well as the excellent excursions. We hope to have the pleasure of welcoming you back to Centre International d'Antibes in the near future! Best regards, The team at Centre International d'Antibes

The instruction and the afternoon…

The instruction and the afternoon activities were both really good. I would have loved to stay another week!

Reply from Centre International d'Antibes2024-06-14

Bonjour, Thank you for your kind review! We’re delighted to hear that you enjoyed both the instruction and the afternoon activities. We would have loved to have you stay for another week too! Hopefully, we’ll have the pleasure of welcoming you back to the Centre International d’Antibes in the future. The team at Centre International d'Antibes

An enjoyable experience 🙃

My daughter's experience was great due to the very nice and polite people of the CIA, and the fun activities. The company is very good at teaching French and making people enjoying their vacation.

Reply from Centre International d'Antibes2024-05-28

Bonjour, Thank you very much for your 5-star review and your kind words. We are delighted to hear that your daughter had a great experience thanks to our friendly and polite team, as well as the fun activities we offer. Our mission is to provide high-quality French language instruction while ensuring that our students have enjoyable and memorable experiences during their stay. Your positive feedback is a great source of motivation for us. We will continue to strive to offer the best possible service to our students and make their stay as enriching as possible. Thank you again for your trust and recommendation. We hope to have the pleasure of welcoming your daughter back to the Centre International d'Antibes. Best regards, The team at Centre International d'Antibes

Repeat customer!

Our son Leo attended the CIA program for the first time in 2023. He spent a week in Antibes and we decided to make it a family vacation, so we stayed in a local apartment and Leo did the program at CIA during the day. He loved it! He enjoyed the language learning but really loved the activities. The counselors were extremely helpful and engaged. The activities were fun and exciting – Leo still talks about them today. The best testament to our experience at CIA is that we are going back again this year! Leo did not need any convincing and we were immediately sold on the idea as well. We are looking forward to it!

Reply from Centre International d'Antibes2024-05-24

Bonjour, Thank you so much for your wonderful review and for sharing your son’s experience with the Centre International d'Antibes. We are delighted to hear that Leo had such a positive and memorable time with us! It’s fantastic to know that he enjoyed both the language learning and the activities. Our team of counselors is dedicated to creating a fun and engaging environment for all our students, and it’s rewarding to hear that their efforts made such a lasting impression. We are thrilled that your family had a great experience in Antibes and that you decided to make it a family vacation. It’s wonderful that you found the program worthwhile and that Leo is excited to return this year. There is no better testament to our program than a returning student and a satisfied family. We look forward to welcoming you back and hope this year’s experience is even more enjoyable and enriching. Thank you once again for your kind words and for choosing the Centre International d'Antibes. Best regards, The team at the Centre International d'Antibes

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