SWG controller repair
Was sent the wrong part but John/Mark made it right. Got it installed and returned the incorrect version. CircuPool always makes it right. Thanks guys.
About circupool.com
Data updated- Website
- circupool.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 0% (0/3)
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Is circupool.com legit?
circupool.com (circupool.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Worked perfectly
Worked perfectly. Simple install.
Fast shipping great service
The purchase was very easy
The purchase was very easy, thank you! The delivery on the other hand was late, it was scheduled for a Friday delivery, did not receive until Monday from USPS
To order was quicky and easy and the…
To order was quicky and easy and the product was shipped quickly. Every time, that I have worked with Circupool, the experience has been great. My only complaint I have is that a cell does not even last two years. Due to this, I may look at a different type next time.
Fast delivery and great customer…
Fast delivery and great customer service! Being able to install and configure my own equipment without a "pool professional" overcharging me is fantastic. I previously had a hayward system that knew had a blown cell but I had to pay over $250 for "service" to determine and possible send the cell for warranty... It's crazy! Well I'm done with Hayward. Looking forward to long years of swimming with Circupool!
Product came sooner than expected
Product came sooner than expected. It was easy to install, and so far it works great!
Best experience ever
I received the pump and it was better than I expected. I was expecting a motor and a seal. And when it came it was assembled and ready to install with a back plate seal and new impeller. I’m very happy and pleasantly surprised.
Repeat customer, quality product and service.
Website easy to use to order product. Product arrived within the stated time frame. It was packed carefully and arrived in good shape. I wish the customer service phone number worked. I wanted to speak to someone shoot a few questions i have. This is my third unit. I have been a customer for 20 years.
The front cover is extremely hard to…
The front cover is extremely hard to open. I either can’t open it without it taking 10 minutes and afraid I’m going to break it or I just walk away and try later.
GREAT CUSTOMER SERVICE
Jon, my saleman was great. Professional, personable & informative.
Quick and easy
Online info was good and support ensured I got the correct part.
Online info was good and a check with a telephone tech confirmed the correct purchase. Package arrived quickly including installation gaskets I had forgotten to buy. Installation went off without a hitch and my pool is back in business.
Smooth Purchase
Seamless transaction from purchase to delivery
Excellent customer service
Excellent customer service! Fast shipping
New parts received smoothly
Ordered a new flow sensor. Smooth experience
This was a warranty issue with my…
This was a warranty issue with my chlorine generator and I was given 40% off of the replacement element and am satisfied.
Customer beware of product failure…
Customer beware of product failure after just over a year. Beware of warranty coverage. Only covers two years and prorated a percentage there after until year 8. My Circupool Core 55 failed 3 times already. The first two-time Circupool replaced free of charge but this third time, they want to charge me 60% of the cost of cell under warranty. The first two, plastic cracked. Third time, control module says clean cell and cell low life after having for 1 1/2 years. I don't think I want to put anymore money into this product.
Quick and accurate shipping
What an awesome CS rep
What an awesome CS rep. She was knowledable, courteous, understanding and had great advice. One of the best CS departments I've spoken to in years. That kind of CS brings people back. Karl