Gia was amazing while assisting me she…
Gia was amazing while assisting me she helped me in every aspect and was very helpful and kind too me and she exactly knew what my problem was and solved it in few minutes Thank you Gia
Best Dropshipping supplier with Lazada, Shopee, Shopify, WooCommerce, eBay, Amazon
CJDropshipping (cjdropshipping.com) has a 3.2 out of 5 rating on OK.one, based on 628 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 31% give 1 star; The business has replied to 95% of negative reviews; 242 of them were added in the last 12 months. Last updated 2026-10-24.
Gia was amazing while assisting me she helped me in every aspect and was very helpful and kind too me and she exactly knew what my problem was and solved it in few minutes Thank you Gia
I’m writing this review regarding my account with CJ and my agent D Liao.. Mr Liao has been outstanding, always responsive and attentive! We know the importance of service is huge and he actually understands and delivers!
The agent Ken was AMAZING he was fast and responsive. BEST AGENT
I love cj it assists me and my customers thank you Cj
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
She is very supportive throughout my shopping well detailed, thanks lovely
Huge thanks to Ginny for the incredible help! I only had a photo of the product I was looking for, and they went above and beyond to track it down for me. Excellent service!
Great experience with CJ Dropshipping so far! Alan, is amazing. He responds quickly, answers all my questions clearly, and provides top-tier support for my store logistics. Highly recommend working with him!"
Ken is very helpful and has made my sourcing request a priority. Always answer quickly to any request. Thank you
"Ken" is very good and it was easy to work with and it was very helpful.
It's a very good app for beginners who want to do something in there life's like me Im doing this for week but I understand. It will take time but patience is key. And also support service is very good Thanks to there members who supports new. Keep going guys.
Belle was very helpful, professional, and patient. She answered all my questions quickly and followed up with the supplier until she got the correct information. Thank you, Belle, for your excellent support!
Yuci Cao my personal agent, very good service, quick replies and very cooperative will work with her in future.
Nice support with Javelin, Quick answer and availability. Thanks for that
Winnie was very helpfull. A good and reliable Supplier. I can recommend hin to erveyone
I worked with CJDropshipping for around three years, and I have now reached the point where I can no longer recommend them. At first, the platform may look convenient. The mobile app is useful, the tracking is easy to follow, and I also had custom packaging set up with them. That is one of the main reasons I continued working with them despite repeated issues. The first problem is processing time. They often display 2 to 4 days of processing, but in reality this is very rarely respected. Orders often stay in processing much longer before being shipped, which makes the final delivery time much longer than expected. If you run an e-commerce store, your customers are the ones waiting, and you are the one who has to handle the complaints. The second problem is stock accuracy. Products can be shown as available on their platform, but in reality they are not. They are very quick to take payment for an order, but once the money is paid, the service quality does not follow. You often only discover the stock issue after paying. Do not expect fast delivery either. Based on my experience, even in the best cases, you should not expect delivery in under 10 days. Between processing delays, stock issues and shipping delays, the real delivery time is often much longer. The biggest issue is after-sales support. CJDropshipping makes too many mistakes: wrong sizes, incomplete products, missing items or missing accessories. But when there is a problem, they often try to find excuses to avoid reshipping or refunding. For example, I recently received an incomplete product. I waited five days just for them to confirm whether they would resend the missing accessory. After five days, they told me that the variant I chose did not include the accessory. This is not true. The variant I purchased was clearly shown as “Product+Accessories”, meaning the accessory was included. The accessory is also visible in the product photos and in the customer comment section on their own product page. I had already had the same issue with the same product before, and at that time they accepted to resend it. Now, for the same type of issue, they suddenly use a new excuse. I also personally ordered this product before to check whether the accessory was included, and it was. Customer service is also very frustrating. Every time you contact them, you speak with a different person. The answer is almost always “Please kindly wait”. If you do not follow up several times, nothing moves. Be careful with positive reviews too. They often ask for reviews at the beginning, when you first start working with them, before the real problems happen. If you want to build a serious, structured and professional business, I honestly recommend looking elsewhere. The only reason I was able to keep working with them for almost three years is because I provided proper customer service to my own customers and protected my brand myself. But from CJDropshipping towards me as a seller, I did not receive that same level of service at all. After three years, I have had enough. I would strongly advise other sellers to be very careful before relying on CJDropshipping.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Dora was helpful on how she answered my query promptly and quickly. Would recommend
Super good contact with the personal agent Ken, solved my issue super fast !
Jennifer is very nice ,she solved my problem very quickly
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