Claret Diagnostics

Excellent service!

Ordered pre-holiday PCR and day 2 PCR tests for 6 people. Great service with no problems at all. Would definitely use again and recommend to others.

Slow

Did not meet delivery date (ordered on Saturday, kits arrived on Thursday). They blamed Royal Mail for the delay, however separate government test kits arrived within a day using Royal Mail so clearly the delay was on Claret's side. The impact of this is that we missed our day 2 test window and had to isolate for significantly longer than expected.

Avoid these scammers

Avoid these scammers! My partner paid for a same day PCR test and did not receive the result. The company does not reply to emails and the phone number goes straight to answerphone. Their review score on this site is not realistic given that their Google review score is 1.9 - they must be getting a lot of fake 5-star reviews.

PCR home test kit

I ordered a PCR home test kit (06/12) one day before I arrived in the UK. and on 09/12 I still didn't have any test kits. I try to call their contact number more than 10 times. and no one answers the phone. their contact application (WhatsApp) is not working at all. I write to them via their contact e-mail and asked lots of questions. and they send me a screenshot that has the lowest quality ever and told me your test kits send yesterday 08/12 with using a cellphone. how do I know it? cuz email ended with (this email send on with cellphone). I write another email and asked why my order send 2 days later that I bought it? and already 3 days have pass. not revised yet. also, your screenshot is too low quality that I couldn't even see the tracking number. I still do not have the test kits and I need to use them and send them back also need to have the result before I leave the house. which possible takes another 2 more days. which is possible I got my results after 6 days I ordered my test kits. After 2nd email, they didn't even answer my email. After my 2 emails, now I am not even sure how they will behave when they will have my test kits. I am not even sure that they will send the result slower than usual. This company is the most irresponsible and unprofessional I have ever seen in the UK.

The service in general has been ok

The service in general has been ok. Ive used them 3 times now, but I notice that they have issues with their website ... in fact Im trying to book a test right now and the website is not functioning at all. Also the number ion their whatsapp help section is incorrect. which is a bit poor. Get yourselves a decent IT guy :)

I purchased a Day-2 PCR kit but never…

I purchased a Day-2 PCR kit but never delivered, They don't answer their phone number or email... Takes your money and gone! Never responds to any communication. Very bad, To avoid in any way.

I booked Day2 PCR test paid £59 for the…

I booked Day2 PCR test paid £59 for the kit to be delivered at home, They never deliver ne respond to any form of communication no emails , phone, or watsup.This company is a scam they are con artist, avoid this Company at all cost. They will take money, will no deliver kits and will not respond. I had to pay second one and I can not believe they are on the government website so disappointing.

Great experience

We had a great experience with Claret Diagnostics. We did our PCR exams easily and we received our results very quickly.

Excellent service

Excellent service, quick response to email queries and test kit delivered on time. Would definitely recommend and use again for future trips

Extremely helpful professionals to…

Extremely helpful professionals to attend and solve out foreign visitors' issues concerning confusing measures on Covid19 tests.

Great Covid and PCR professional test…

Great Covid and PCR professional test provider and Very reliable and the results come when they say they do. I used them several times while travelling . 5* is not enough to give them on trust pilot

Excellent and prompt service

Excellent and prompt service. Will recommend to anyone…

Fast and good service

Super fast service and very pleasant…

Super fast service and very pleasant staff

Excellent service

The service was very professional and helpful. Staff were well informed of the requirements and able to assist with timings to cater for the needs of a tight schedule!

Excellent and professional service

Excellent and professional service! I would recommend to anyone.

Nice and simple

Easy to use, quick replies and well priced!

Well, my experience is exceptionally brilliant with timely reception and effective testing

Timely reception with an effective and efficient service immediately i worked in and result came out as stipulated.

The test kits for days 2 and 8 arrived…

The test kits for days 2 and 8 arrived in time, and were posted back on same day as tests done (at home).Day 2 results (negative) were received on day 5. Day 8 results have still NOT been received after 3 weeks! What a total waste of money...

Best service

Best service Thanks