About Claret Diagnostics
Data updated- Website
- claretdiagnostics.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 40% (4/10)
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Is Claret Diagnostics legit?
Claret Diagnostics (claretdiagnostics.com) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is good. 82% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 40% of negative reviews. Last updated 2026-08-10.
What people say
Fast service
Fast service Clean environment
This is the good one I have ever seen…
This is the good one I have ever seen in my life… do as same how you are doing thanks for yours to much help keep on doing. Amazing products. Very quick response times, From the quality of the products to keeping the customer informed. Hansa the best keep one doing same thank you 👍👍💪🏻💪🏻
Great staff Julia and Steve
Great staff Julia and Steve foe their support. Thankyou
Inspire confidence
Used these for test to release yesterday. Impressive, efficient testing. Had form ready, in and out in 5 minutes. Medium pricing. Used same day service as have a commitment today. Results arrived 00.22 - slightly late. Whole outfit inspires confidence and much better than their rather basic website. Best private PCR testers I have found so far, in a field full of dodgy providers.
Helpful CS (online chat) provided quick…
Helpful CS (online chat) provided quick response so that Day 2 result could be received on day 5.
Very disappointed with their service
Very disappointed with their service I have paid in advance for day 5 test And results came in day 10 I made a complaint to their office and the guy called Steve he said the will refund some of the money you paid for the test And today the lady who own the company she refused to do that.
Reply from Claret Diagnostics2021-06-10
This gentleman purchased a home kit for day 5 and returned his swab sample in a priority mailbox on Saturday before a bank holiday. Consquently Royal Mail did not pick up his swab from the mailbox until Tuesday and we received it wednesday. This person called on the wednesday and staff went out of their way to inform him that his swab had arrived at about 14:00 that day and his results were isuued the very next day. We always advise our customers to keep in mind when purchasing home kits that we are reliant on royal mail to deliver them and receive them back to us. we can only process a sample once we receive it back to the clinic and cannot control the royal mail service! We apologise that this has been a bad experience simply due to the fact that that sample was posted before in the weekend before a bank holiday.
Very helpful and professional
A very helpful and professional company. I had a problem with misunderstanding part of the procedure when returning into the UK. The agent sorted everything for me over the telephone. I would recommend Claret Diagnostics and will be using them again myself if required.
Very helpful and efficient service.
Very helpful and efficient service. I would certainly recommend.
Reply from Claret Diagnostics2021-06-08
Thank you for your kind words Barbara. We strive to provide an excellent customer service.
Helpful customer service provides quick…
Helpful customer service provides quick and accurate responses. Simple testing and quick result within 1-2 days. Highly recommend!
Very professional and responsive…
Very professional and responsive customer service!
Excellent service
Highly recommend
Smooth process and quick results!
Super quick and simple process. Lovely clinic. Results received next day. Highly recommend!
Excellent Experience
Excellent Experience . Very professional and timely result .
Excellent service quick response and…
Excellent service quick response and very professional you can not go wrong highly recommended
The go to service!
Really fast personalized delivery from i think the name was steve. Easy kit to use! Speedy response to emails. Definitely will recommend!
Impressive quick results
We contacted Claret Diagnostics when we had a family emergency and we need to book a flight immediately to Hong Kong and that required a private covid test. They delivered our test immediately and managed to give us the result within 24 hours so we can board the flight the next day.
Fast, efficient and professional
Really good. Very helpful in making an appointment. Everything explained very clearly and results delivered in 24 hours. Fast efficient and professional.
We had a great experience with Claret…
We had a great experience with Claret Diagnostics. Thank you.