Brilliant service
Brilliant service. Got PCR test results same day like I requested, very friendly staff - Highly recommend.
About Claret Diagnostics
Data updated- Website
- claretdiagnostics.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 40% (4/10)
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Is Claret Diagnostics legit?
Claret Diagnostics (claretdiagnostics.com) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is good. 82% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 40% of negative reviews. Last updated 2026-08-10.
What people say
Excellent service
Excellent service Very helpful with our requests Highly recommended for no fuss service
Read conditions fully before giving…
Read conditions fully before giving this outfit any money. I had to cancel UK trip a month out and requested a refund. I only got 14 pounds back from the 49 pounds I paid. 25 pound "administrative fee" levied. Rip-off!
No response, no refund, nothing
Unfortunately, they did not cancel my appointment for a LF Test as asked to do when I sent an e-mail to hello(at)pcrtest.co.uk. They do not take the phone either (called several times in the last couple of weeks...) and I have not received a refund of the 49pound I paid, although I cancelled in advance (which cancels the contract after the Consumer Contracts Regulations 2013!). Absolute no response nor information! Disappointed :(
Great service
Great service, fast and efficient. No hassles at all. Same day service and came before midnight as described
Dissatisfied and disappointed
Claret have robbed myself and two other people I know. They wait till you call because they don't send results and if you don't have tracking number they can't do nothing...no refunds. These people are making a fortune and not supplying the service they advertise. I strongly recommend considering alternatives. I spent all 9 days of my vacation quarantined waiting for results.
Brilliant customer service
Brilliant customer service! Highly recommend this center for anyone traveling to uk from abroad!
Great Support
The support team was quick to respond to my email and correct the mistakes I made with my appointments. Their efforts are much appreciated!
All the staffs in this company are…
All the staffs in this company are super friendly. While I was in panic, they had given me tremendous patience in hearing my problems and gave me support. I feel so much grateful to them all.
I used Claret for 2 PCR tests and the…
I used Claret for 2 PCR tests and the service was fantastic. Staff were very friendly and We received our fit to fly certificate within 24 hours with no issues. Highly recommended and will be using them again for my next holiday!
Excellent Experience
Was friendly, courteous and very helpful. Problem was sorted within minutes. Excellent experience
Great and quick process
Great and quick process. Would reccomend.
service are excelent
service was excelent
Reply from Claret Diagnostics2021-12-14
Thank you
Great service and quick turnaround…
Great service and quick turnaround times. Would definitely use again!
Reply from Claret Diagnostics2021-12-14
Many thanks
Excellent service
Excellent service, prompt results and very professional throughout! Highly recommend!
Reply from Claret Diagnostics2021-12-14
Many thanks
Great service, super speedy
Used Claret for two holidays, requiring both PCR and Antigen tests on different occasions. Each time, the service has been fantastic - very quick turnaround of fit to fly certificates and great communication.
Reply from Claret Diagnostics2021-12-14
many thanks for the kind words
Excellent service
Excellent service. We have used this company on 2 occasions for flying out and back and at both times the results guaranteed next day!
Reply from Claret Diagnostics2021-12-14
Thank you
Great service
Great service , you get what they promise
Great service
Great service. Staff were nice and supportive. Results arrived on time and I highly recommend
Super quick service!!
Super quick service. Next day delivery on both occasions and quick results. Will defo be using them again for future holidays / tests.