ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks.If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to [email protected].
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Is ClickBank legit?
ClickBank (clickbank.com) has a 4.4 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Refund, Product. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers often share that the support staff is remarkably polite, knowledgeable, and genuinely willing to help. People feel that representatives handle conversations with patience and resolve problems efficiently. Many consumers express gratitude for the smooth and pleasant communication during their interactions.
However, some people mentioned that waiting times to connect with an agent were sometimes frustratingly long. A few reviewers also experienced challenges regarding communication gaps or delays when requesting a refund. Some customers noted that navigating the return process for certain items required extra effort and time.
Auto-generated from all reviews of this business. For reference only.
What people say
J
John Yano · 2 reviews · Experienced 2026-05-23 ·
★★★★★
I talked to Anthony today
I talked to Anthony today. He helped me with my order. They sent me 12 bottle of nuero salt. I did not order the upgrade. Anthony sent me a form to return some of them and get a refund. He was very helpful. I appreciate his help. Thanks Anthony.
L
Lori Belanger · 1 review · Experienced 2026-05-21 ·
★★★★★
Jose was very helpful
Jose was very helpful, kind, and professional. Really appreciated how quickly he resolved everything!
H
Haron W · 1 review · Experienced 2026-05-21 ·
★★★★★
My request was resolved to my complete…
My request was resolved to my complete satisfaction and Marlene was most helpful.
M
M Westfall · 1 review · Experienced 2026-05-20 ·
★★★★★
answered my questions resolved my issue
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Jane Seperich-Gill · 4 reviews · Experienced 2026-05-19 ·
★★★★★
Great Service from Anthony, thanks!
I explained my situation to a Service Representative named Anthony & he was very diligent in looking up my order with Burn Gummy & seeing that it was never sent. I explained that I did cancel the order but was still charged $646.80. Through a number of messages it ended with him going to process a refund request!
Jose made no attempt at excuses in resolving the issue I needed attended. He was able to confirm the receipt of returned product, and issued the requested refund before we closed the Chat.
I wish Jose success in all his endeavors.
Wayne R. Thomson
I purchased a product from Audifort which didn't work. I returned it before the deadline, but didn't get a refund. After contacting clickbank, they keep telling me I have to return the product to get credit
The USPS says it was received. I am in a loop, I have to return the product to get credit. I already returned the product. You have to return the product to get credit. I already returned the product, etc. I tried to chat with them, but couldn't enter my information in get to chat.
Osiris was so helpful for me to get my order canceled
Osiris was so helpful for me to get my order canceled when I accidently placed a second order. Thank you Osiris for your understanding and helping me.
S
Susan Harris · 1 review · Experienced 2026-05-15 ·
★★★★★
I was able to reach Orisis and she took care of the questions and needs that I had.
I was able to reach someone immediately. The process was a little slow in that I tend to provide all info in one message and I guess info can't be relayed all at one. It has to be done in stages. But, Orisis was able to supply me with answers and relay info to the seller. Now it is up to the seller to comply with my refund for the returned products.
My experience with Jose in customer service was very satisfactory. I would give him a 5 star review but am holding off to see if my refund is received as promised. Jose was very knowledgeable and he was very efficient. I am thankful for his service.