ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks.If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to [email protected].
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Is ClickBank legit?
ClickBank (clickbank.com) has a 4.4 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Refund, Product. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers often share that the support staff is remarkably polite, knowledgeable, and genuinely willing to help. People feel that representatives handle conversations with patience and resolve problems efficiently. Many consumers express gratitude for the smooth and pleasant communication during their interactions.
However, some people mentioned that waiting times to connect with an agent were sometimes frustratingly long. A few reviewers also experienced challenges regarding communication gaps or delays when requesting a refund. Some customers noted that navigating the return process for certain items required extra effort and time.
Auto-generated from all reviews of this business. For reference only.
All indications point to a stahl tactic by ClickBank. reviews on the bank are somewhat terrible. as for the individual who chatted with me, they were helpful and polite. i am holdingmy breath that i will actually receive a refund.
Eileen was exceptionally helpful in researching and resolving my query regarding how to process a refund request. She is a great example of a person who made a good faith effort to keep the "cuss" OUT of Customer Service! If I were still in business, I'd try to poach her from your company. Great help is becoming harder to find (and keep) these days.
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James Michael Flanagan · 1 review · Experienced 2026-05-13 ·
Didn't really help; it disconnected so quickly that I couldn't type anything else.
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Ginny LaVoi · 1 review · Experienced 2026-05-12 ·
★★★★★
Easy communication
P
Pat Conkling · 2 reviews · Experienced 2026-05-12 ·
★★★★★
MULTIPLE chats with no or vague…
MULTIPLE chats with no or vague response and no follow up on refunds required STILL WAITING for acknowledgement of full refund Chat "agents" go from named to "bot" suggesting they are all bots
Easy to communicate with Christian and offered a solution.
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Carol Cardinuto · 1 review · Experienced 2026-05-12 ·
★★★★★
Two orders
The first person Bot never got back with me. Marlene, was the one who really helped me with my issue. She was at least attentive.
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Julius · 1 review · Experienced 2026-05-10 ·
★★★★★
Needed to cancel
Well I had a problem with my wife not being able to take this medication so I contacted customer service and they took care of it right away greatly appreciated
I had a problem with a purchase and Angel R. on the Clickbank chat site was very kind in helping me. She sent a letter off to the company, along with copies to me, within just a few minutes. My typing is not as fast as it once was, but Angel was very patient and professional!
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Jeff Miles · 2 reviews · Experienced 2026-05-10 ·
★★★★★
Very willing to help
Very willing to help, gave great information in resolving my customer complaint.
J
Joan · 4 reviews · Experienced 2026-05-11 ·
★★★★★
They were quick to respond!
They were immediate to respond, they we courteous and
very articulate.
Very good customer service!!!
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George trevisani · 1 review · Experienced 2026-05-10 ·
★★★★★
jose was great helped me with my return
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David Ainbinder DDS · 10 reviews · Experienced 2026-05-10 ·
★★★★★
ORDERED DUPLICATE ITEMS ,DECIDED IT WAS…
ORDERED DUPLICATE ITEMS ,DECIDED IT WAS NOT WHAT I WANTED. ADOLFO AT CLICKBANK WAS VRY HELPFUL IN HELPING ME CANCEL MY ORDERS AND GET REFUND WELL DONE. THX DAVID
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Carol Grant · 4 reviews · Experienced 2026-05-10 ·
The experience was good because the person who helped me was able to locate my information right away and was able to verify the return tracking information I provided and gave me information that I would be notified within 48 hours.