customer service
Wasn't a long wait. Very respectful. Submitted a ticket while I was on the chat
About ClickBank
Data updated- Website
- clickbank.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 198 reviews
- Replies to negative
- 0% (0/22)
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About this business
ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks.If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to [email protected].
Written by the business, not verified by us.Is ClickBank legit?
ClickBank (clickbank.com) has a 4.4 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Refund, Product. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers often share that the support staff is remarkably polite, knowledgeable, and genuinely willing to help. People feel that representatives handle conversations with patience and resolve problems efficiently. Many consumers express gratitude for the smooth and pleasant communication during their interactions. However, some people mentioned that waiting times to connect with an agent were sometimes frustratingly long. A few reviewers also experienced challenges regarding communication gaps or delays when requesting a refund. Some customers noted that navigating the return process for certain items required extra effort and time.
Auto-generated from all reviews of this business. For reference only.What people say
This agent represented the company very…
This agent represented the company very well. She was careful and thorough to respond to me so if all goes as suggested, I will receive a refund on my Visa card ending in 7302 of $314.58. I have followed the directions and returned the six containers of MInd Boost approximately three weeks ago. Thank you.
Eduardo was very courteous and helpful!
One of click Banks representatives…
One of click Banks representatives we’ll just call her. Hannah was so very helpful. Thank you so much for helping me resolve an issue with jelly burn
The employee was outstanding in getting…
The employee was outstanding in getting my refund processed. But difficult to get everything done up to that point.
Jose
Jose was polote, responsive and efficient
Anthony was very helpful
Anthony was very helpful and assisted me clear up a mistake in my order. He helped me get a refund.
My problem was taken care of
My problem was taken care of. Luckily the order wasn't delivered and returned by the shipping company because it was ordered in error by a 91 yr old person that shouldn't have done it. They showed on your end that the order was returned undeliverable when I inquired about it. The live chat people said a refund ticket was being processed.
It was a great experience and quick…
It was a great experience and quick response
Arnulfo was quick and responsive
Arnulfo was quick and responsive. Not sure if my issue is resolved but Arnulfo put a ticket in for me. Thanks!
My experience with ClickBank was…AWESOME
My experience with ClickBank was awesome! I asked for a refund and it was in my bank account within two days. My interaction with Jafet was also awesome. Very polite and to the point. I have to tell you I was not expecting the response I received. GREAT JOB everyone! Happy day!
Praise for Jonathan !
Jonathan was the person who helped me today however, the connection disconnected before I could rate him. He was helpful, very polite, knowledgeable and quick. I do wish to state that I do not know why my refund wasn't already in process as the product was received on March 23rd (verified by my tracking receipt from postal service) I should not have had to call and request my refund as I had already called and had a RMA # and the lady I spoke with then knew to refund it. Why would I return the merchandise and not want a refund that was $319.04 ($294.00+tax). It cost me $18.30 to insur. & ship back. Main point is that Jonathan was great!
She answered my questions and gave me…Friendly and Helpful
She answered my questions and gave me the information that I needed
I was disconnected before I could…
I was disconnected before I could respond to Sebastian last message. Hopefully I will get the refund instructions he says he sent via email. It took 20 minutes for a response yo my chat request
My question was well answered by Jafet
Despite the wait time to chat, my question was very well answered by Jafet and I was assured that the supplier, Jellyfit, would get back to me withing 72 hours. As an added comment, I cannot understand why the seller of this product does not give its customers a direct link to make enquiries - we have to contact you to contact the supplier. Very frustrating!
Eduardo was very helpful in answering…
Eduardo was very helpful in answering questions, and giving me the information I needed to process my return and refund. Thank you for your help!
Emanuel answered my questions in a…
Emanuel answered my questions in a timely manner. I just hope the product is real.
Christian was very direct efficient and…
Christian was very direct efficient and courteous. so appreciated not having a hassle for a simple return.
Adrian E
Adrian E. was thorough and efficient in answering my procedures for a return
The vendor information was misleading and resolution unsatisfactory.
The vendor information was misleading and incomplete. My original call for clarification of an order was dismissed as not being found and told to call on Monday. My chat on Monday said it was it fulfillment and the I had 2 orders that required one to get the second. I chose to cancel all but not guaranteed that it could happen. I do NOT want to pay to return this.
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