About ClickBank
Data updated- Website
- clickbank.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 198 reviews
- Replies to negative
- 0% (0/22)
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About this business
ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks.If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to [email protected].
Written by the business, not verified by us.Is ClickBank legit?
ClickBank (clickbank.com) has a 4.4 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Refund, Product. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers often share that the support staff is remarkably polite, knowledgeable, and genuinely willing to help. People feel that representatives handle conversations with patience and resolve problems efficiently. Many consumers express gratitude for the smooth and pleasant communication during their interactions. However, some people mentioned that waiting times to connect with an agent were sometimes frustratingly long. A few reviewers also experienced challenges regarding communication gaps or delays when requesting a refund. Some customers noted that navigating the return process for certain items required extra effort and time.
Auto-generated from all reviews of this business. For reference only.What people say
Ivis was very nice and cordial.
As iI understand it, he (Ivis) enabled me to receive the order that I have returned. He was very nice and cordial.
I’ve tried to reach Jelly Fit since a…
I’ve tried to reach Jelly Fit since a half hour after order was placed. Phone numbers and chats were “unavailable” with Jelly Fit so I tried to leave a message with Clickbank to cancel. After an hour trying to get help, I have been able to connect with Elaine. Grateful for her help to help me cancel the order. My bank on hold to reverse charges. Hoping to give you a 5 star rate if this can get resolved soon!
Brisania was very helpful and …
Brisania was very helpful and considerate. Thank you and her for the assistance. I'm assuming my issue has now been passed along for resolution.
Isabel was very helpful and very fast…
Isabel was very helpful and very fast at resolving my issue.
Thank you Hector.
Hector was quick to resolve being charged twice.
Quick response with very little wait…
Quick response with very little wait time. Handled my situation efficiently. I was very satisfied.
refund
Ivan was a great help in returning the product. You can not connect with SugarHarmony to do a return. Thank you again
Clickbank customer service has a lot to…
Clickbank customer service has a lot to be desired. Their association with the misleading Dr. Oz “flash burn” video is a big mistake. I was charged over $400.00 for two 2ounce bottles. Can’t seem to get refund.
I did not intentionally place an order…
I did not intentionally place an order for a product from this company. When I called I was first told that I could not get a refund, then that I could only get a 35% refund, then a 70% refund. When I refused to accept that, I was told that I had to return the purchased item once I received it and then, once ClickBank received it they would issue a full refund. I was not satisfied with that and proceeded to find the Live Chat. I was connected with Adrian E. who was very helpful and provided me with the solution, as well as the numbers of the opened refund ticket. I am fully expecting that this has been resolved and I appreciate his attention and professionalism in this matter, as opposed to the person I got when I called ClickBank. As I was listening to the presentation for this product, which was LeanPeak, there was written text saying that if someone was unsatisfied with the product, they could get a full refund, even without returning the product. As I had decided not to order the product, I did not think this would be an issue. However, when I received the email telling me that an order had been placed, I immediately contacted ClickBank.
Very quick to get help.
My customer service rep was very…
My customer service rep was very helpful and understanding. I hope this is finally a solution for this ongoing issue with getting my product. First I had the wrong product delivered, which I returned to you. Now the package says it was delivered, but it wasn't. The delivery pic does not show a package.
Valeria was efficient preparing my…
Valeria was efficient preparing my refund. While holding online for chat, I had already held on the phone about 37 mins.. Instead of the phone counting down the hold time, it continued to go higher and higher by number (in a loop). Both holds (telephone and chat) were excessive. Then, I was expected to give a lot of information in return (excessive, I thought).
Luis was very professional and helpful
Luis was very professional and helpful! Thank you very much!
My ClickBank affiliate account was disabled
ClickBank just disabled my account without any explanation. I spent a lot of money on paid traffic to get those sales, and now my commissions are frozen. I didn't get an email or any kind of warning; I just woke up and was locked out. I’ve reached out to support but haven't heard back yet. Freezing my funds after I paid for the traffic to earn them is unacceptable. I need a resolution immediately.
I have been trying to get assistance…
I have been trying to get assistance into accessing my purchases, but there is no accessing when the company itself does not assist you in any way shape or form AI is not human being contact. I wish I could not leave a quarter Star for the all the times I’ve called to find out how I can get in to access my property property. This stands until I get assistance and I will continue to follow one for every access I have allowed and that’s quite a few so I expect a return call on this one. Otherwise you’ll get many more.
Danna provided a quick remedy to my…
Danna provided a quick remedy to my issue--which was I requested my order be cancelled and a refund issue.
Hopefully Elmer did send me the email…
Hopefully Elmer did send me the email so that l can return the 6 bottles and get my refund. Jesus never did after he told me he would in fabout 5 minutes.
I'm glad to work with you
I'm glad to work with you. Thanks! I'm chat with Elizabeth!
Quick response
Valerie responded quickly and was able to take care of the return due to a medical problem. Thanks for your help
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