Ivan responded accurately
Ivan responded accurately, it was not his fault as to the misleading video presented for the product.
About ClickBank
Data updated- Website
- clickbank.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 198 reviews
- Replies to negative
- 0% (0/22)
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About this business
ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks.If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to [email protected].
Written by the business, not verified by us.Is ClickBank legit?
ClickBank (clickbank.com) has a 4.4 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Refund, Product. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers often share that the support staff is remarkably polite, knowledgeable, and genuinely willing to help. People feel that representatives handle conversations with patience and resolve problems efficiently. Many consumers express gratitude for the smooth and pleasant communication during their interactions. However, some people mentioned that waiting times to connect with an agent were sometimes frustratingly long. A few reviewers also experienced challenges regarding communication gaps or delays when requesting a refund. Some customers noted that navigating the return process for certain items required extra effort and time.
Auto-generated from all reviews of this business. For reference only.What people say
IF I ACTUALLY GET A REFUND FOR THE ITEM…
IF I ACTUALLY GET A REFUND FOR THE ITEM I ORDERED I WILL BE ELATED. VALERIA HELPED ME AND WAS VERY POLITE AND ASSURED ME THAT I WOULD GET MY REFUND. BUT I HAD SUBMITTED THE SAME INFORMATION FOR A REFUND ON MARCH 26, 2026 AND ON MARCH 30, 2026 WITH NO EMAIL, REFUND OR UPDATE SO FAR. I'M SINCERELY HOPING VALERIA WILL NOT LET ME DOWN THIS TIME.
Eileen helped me with my request
Eileen helped me with my request This had nothing to do with Eileen, but I had to wait a long time before an agent was available
Took a while for representative to…
Took a while for representative to click onto my message. Once Eileen go on, she found my orders and sent an email with the information I need to return product so that I may get a refund.
Roxana was helpful
Ellen was very helpful in answering my…
Ellen was very helpful in answering my concerns. I would also mention Jason was very helpful when i talked to him at a previous time.
My advice to anyone who talks to a…
My advice to anyone who talks to a customer service agent and they offer to reach out to the seller for you, that you copy your chat session and document what they wrote to the seller. In my case it did not correspond with my request. My personal request was honored by both parties.
Dafne C, brilliant advisor and arbitrator: an asset to her company
Dafne C was outstanding with her understanding, and her kindness, courtesy, expertise and professionalism. Having thoroughly investigated the ongoing dispute, she immediately activated a refund, and explained the procedure and the time it could take. She sent me a copy of all relevant documents, and also advised me to refuse the delivery, that despite me cancelling my orders within the hour, when I saw it was a proven scam, BrainHoney still persisted in shipping. I am overwhelmingly thankful to Dafne, that after all the acute distress and frustration, she has actually brought resolution, and a refund.
Cancel help
Hannia was very understanding and gave me some good help as I asked.5 stars
Service Review
Anthony was my agent. He was very good at his job and getting/giving information. I was arranging a refund of a product. Earlier I tried the call back option, but did not work. The CHAT wait time was too long.
Chatting with Daniela
The person I chatted with was Daniela. Daniela was cordial, knowledgeable, and helpful. She answered my questions intelligently. My only negative point had nothing to do with Daniela. It was the time it took to answer the chat. I waited 42 minutes.
Luis was a very big help and was able…
Luis was a very big help and was able to resolve my problem quickly.
With limited online experience
With limited online experience, we were able to correct a problem.
Had a very long wait before your rep…
Had a very long wait before your rep responded. Rep was very helpful after she jumped online.
Great Service
jafet was really helpful Thank You
Needed a refund
The first time I called, I got a recording that told me it would be a 38-minute wait time. I could leave my phone number to have someone call me back, or I could call the CHAT line & get help there a little sooner. I decided to wait for a little bit. The recording was VERY misleading. After I had waited for 15 minutes or so, it told me the wait time was STILL 38 minutes! So, I called the CHAT line & it told me the wait time was 43 minutes! By this time, I was getting a little frustrated. I didn't have to wait but maybe 10 minutes before Jafet was there to help me. I needed a refund for my 6-bottle order. The bottles had not been even opened. Jafet was patient, considerate, understanding & fast. I couldn't get into my email to get the return instructions, so Jafet told me how to download the return instructions. I did that & it worked really well. Please tell Jafet thank you for being such a good customer service rep!
UK buyers need to beware-no customer service for uk
UK buyers need to beware. Clickbank customer service has gone down the toilet. Ive tried their live chat for days on end no one answers - use their messaging ticket service and they allow rogue sellers to just play with you. Be very wary of buyign anything through them - they are ignoring uk buyers.
I feel Adrian was following a script…
I feel Adrian was following a script and I’m going through the same thing I went through on April 10th. I was sent a link with the tracking link and they said nothing was available.
ClickBank of Boise Idaho is a scam
I ordered a product through ClickBank, was charged and never received it. The order was for six bottles of BrainHoney. I never received the order and was declined the opportunity of even applying for a refund. Although in the advertising they offered a 90 day money back guarantee they wouldn't even accept my request. ClickBank of Boise Idaho not only represents these scam artist they participate in the fleecing.
Customer Service was well versed in my issues and…
Roxana was well versed in my issues and was a great help with customer service
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