Gave me good information. Thank you
Reply from Coastal Debt Resolve2026-01-09
Thank you for your feedback! We’re glad the information was helpful. Please don’t hesitate to reach out if you have any questions or need further assistance.
About Coastal Debt Resolve
Data updated- Website
- coastaldebt.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 100% (12/12)
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About this business
Coastal Debt Resolve has over 20 years of combined experience providing expert financial, business debt relief and business loan modification solutions. Using our extensive industry expertise, experience, and unique negotiation strategies, we are able to provide business owners with significant relief on their business debt.
Written by the business, not verified by us.Is Coastal Debt Resolve legit?
Coastal Debt Resolve (coastaldebt.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional support, clear communication, and expert guidance through difficult financial situations. People note that representatives are consistently patient, transparent, and genuinely dedicated to helping clients understand their available options without any pressure. Reviewers often highlight how reassuring it is to work with an experienced team that responds promptly to every question. However, some customers also noted serious concerns regarding payment handling and ongoing communication issues with lenders during the resolution process. A few reviewers felt that the overall services fell short of expectations, specifically mentioning unexpected fees and significant difficulties in reaching resolutions.
Auto-generated from all reviews of this business. For reference only.What people say
Lavell
Everyone I've talked with a Coastal Debt Resolve is kind, trustworthy, and guided me in the right direction. I'm grateful that I connected with them when I did.
Reply from Coastal Debt Resolve2026-01-08
We’re grateful you chose Coastal Debt Resolve and that our team was able to guide you in the right direction. Providing trustworthy, supportive guidance is always our priority, and we truly appreciate your trust.
Do not work with them
Do not work with them,.if you reading this then i am sure you are hurting because of those MCA loans and you believe these people might help you, ofcourse they have excellent salespeople. They will show you a dream that everything is going to be fine and you will be back on your feet in a matter of few months etc all you have to do is join their “program” and you will be paying so less from what you are paying now, you will have lawyers all over the country, they have excellent people who negotiate etc and they will be supportive all the time and you will have a paralegal assisting you at all times.. well i fell in this trap and lost $48,000. i wish i had paid these $48,000 to my MCA lenders and negotiated myself but i wasted it with them..months went by and they dint do anything except calling me every monday and asking for payment.. yes i missed few payments, well if i had the money why would i join this so called “program”, also they love to use the word program.all they do is ask for money they wont update you with any case details, infact i have all the emails in which i used to tell them this and this has happened in my case, then they would check the website and say we will get back with an answer but never did. they make you feel that they are your best friend and will help you so you continue..they told me they will put my payments for hold for a month and then i can continue once i am able to save some money, ofcourse it was on a recorded call from them but then their agent said no they never said that and it might be a misunderstanding, if you will ask them for the call recording then ofcourse you know what they will say NO.. they will keep telling you that the payments you are making is in a escrow that you control but no they control it.. they will tell you that you are making payments so they can negotiate but after months of nothing happening, they refusing to help me..they took $48,000 from me and would not refund a single penny..if i would have been smart enough i would just pay the MCA people regarding than this company..they took all this money for what? What did they do?.. on a phone call they will tell you next next next and you dreaming that you will be out of your troubles very soon will happily fight it but i will fight for my hard earned money…i have all the emails from months and voicemails about payments, now whoever will reply to this.. as per their casual routine they will say.. we dont have a case with your name, you dint complete the program or some bs.. if you have made it so far, please do not use them.. the MCA debt collectors are nicer than these people.. i lost a lot of money for nothing, they just have good sales people.
Reply from Coastal Debt Resolve2026-01-06
We respectfully disagree with this review and believe it omits material facts. The reviewer was a former business client whose account was administered through a third-party settlement platform. Services were provided pursuant to a written agreement, and funds were applied as disclosed. After a period of inconsistent payments — including a large withdrawal of program funds — the client was given the opportunity to remain enrolled if payments resumed. No further payments were made, and the program was cancelled only after continued non-payment. Coastal Debt Resolve serves businesses experiencing MCA-related financial distress. We are transparent that results vary, no outcomes are guaranteed, and these programs require consistency in the reduced payment amounts to be effective. We have requested this review be evaluated for factual accuracy and completeness.
Zane Kerns gave me a call and talked…
Zane Kerns gave me a call and talked about the program with me, but after talking about my business he let me know that in my case this would hurt my business more than help it since I get paid by ACH. Thanks for being upfront and honest you don’t see that a lot.
Reply from Coastal Debt Resolve2026-01-02
We truly appreciate your trust, and if your situation ever changes or you have questions down the road, we’re always here to help.
Stop Calling Me
constant calling. Scam offering. Do not respect requests to be placed on do not call ist.
Reply from Coastal Debt Resolve2025-12-03
Hi Justin — we’re sorry to hear this. Coastal Debt Resolve takes do-not-call requests seriously. Please email [email protected] with the phone number that was called, and we’ll review it and ensure it’s placed on our internal do-not-contact list.
Working with Julio has been amazing
Working with Julio has been amazing. Any time that I needed a question answered, he was always available. I am very grateful for the work he has done. Thank you very much Julio!
Reply from Coastal Debt Resolve2025-10-27
Thank you for your kind words and for recognizing Julio’s dedication. We’re proud to have him on our team and even prouder to have earned your trust and satisfaction.
Thank you so much Titus for making this process stressfree
Thank you so much Coastal Debt Resolve for guiding me during this hardship. I’ve been working with Titus since day one, and I can’t say enough good things about him. Titus is always professional, quick to respond to my emails and calls, and consistently goes above and beyond to help. His support and knowledge have made my legal issue much less stressful. I truly appreciate his dedication and outstanding support!
Reply from Coastal Debt Resolve2025-10-27
Thank you for sharing your experience! We’re so glad to hear that Titus has been able to support you throughout this process. At Coastal Debt Resolve, we take pride in providing professional, responsive, and compassionate service during challenging times. We truly appreciate your trust in us!
Thank You Alecha and Coastal Debt Resolve
Alecha and Coastal made a pretty frightening time in my life possible to get through. They were always professional, prompt, and made me feel like I had options in a time that you feel like you have none. I would highly recommend coastal if you are in this situation. Graduation day felt amazing, Thank you!!
Reply from Coastal Debt Resolve2025-10-20
We’re so happy to hear this! Thank you for trusting Alecha and the Coastal team to guide you through such a difficult time. Helping our clients find relief and peace of mind is exactly why we do what we do. Congratulations on your Graduation Day — you earned it! Wishing you all the best moving forward.
Awesome team
Julio and Janice have both been working very hard to resolve some of the issues that I had. East Shore was very difficult to come to a resolution with and they worked with my other vendors to help come to a solution that was good for everyone that was involved. Kept that professional and I am still able to work with that vendor without complications.
Reply from Coastal Debt Resolve2025-10-06
Thank you for sharing this thoughtful feedback! We’re so glad to hear that Julio and Janice were able to help you reach a positive resolution. Our goal at Coastal Debt Resolve is to handle even the toughest situations with professionalism and care, ensuring strong outcomes and lasting business relationships. We truly appreciate your trust in our team!
Impressed
They always took my calls, checked in with me weekly and answered all of my questions. Nowadays, it’s hard to find the company that actually cares and I really feel like coastal actually cares. So far I’m very impressed.
Reply from Coastal Debt Resolve2025-09-29
Thank you so much for sharing your experience! We’re glad to hear that our team’s support and consistent communication have made a difference for you. At Coastal Debt Resolve, we truly care about the people we work with, and it means a lot to know you feel that. We’re here for you every step of the way.
Great service and a caring company
Great service and a caring company. They worked with me the whole way through so far. Totally worth it!
Reply from Coastal Debt Resolve2025-10-06
Thank you for the kind words! We’re so glad to hear you’ve had a great experience with our team. At Coastal Debt Resolve, we take pride in guiding our clients every step of the way and making sure the process feels smooth and supportive. We truly appreciate your trust and are happy to have you with us!
Coastal debt program is resolved my…
Coastal debt program is resolved my debt, and release all of my stress, I strongly recommend to the people who really need help without worrying , I loved their team to help me understand how they process the situation , good work and great job 👏
Reply from Coastal Debt Resolve2025-10-06
Thank you so much for your wonderful feedback! We’re thrilled to hear that our program helped relieve your stress and resolve your debt. At Coastal Debt Resolve, we’re committed to making the process clear, supportive, and worry-free. Your trust means a lot to us — and we’re so glad our team could make a positive difference for you!
Couldn't ask for more
Couldn't ask for more. Staff was very knowledgeable and helpful through out the entire process. They presented all fees and procedures openly and saved me thousands of dollars. Thank you guys so much. You saved me.
Reply from Coastal Debt Resolve2025-10-06
Thank you for your amazing feedback! We’re so happy to hear our team could guide you clearly and help you save thousands. At Coastal Debt Resolve, we believe in being transparent, supportive, and fully committed to helping our clients regain financial peace. We truly appreciate your trust — and we’re so glad we could make a real difference for you!
Very helpful
Very helpful! Very thorough!
Reply from Coastal Debt Resolve2025-10-06
Thank you for your kind words! We’re glad to hear you found our team helpful and thorough. At Coastal Debt Resolve, we always strive to provide clear guidance and full support every step of the way. We appreciate your trust in us!
Coastal staff has been very…
Coastal staff has been very professional, guided me and explained the process well. Definitely has been a easy and stress free process with them.
Reply from Coastal Debt Resolve2025-09-25
Thank you for your kind words! We’re so glad to hear that our team was able to guide you through the process and make it feel easy and stress-free. Providing clarity and support is what we strive for every day. We appreciate your trust in Coastal!
This company has been great to work…
This company has been great to work with, they made a very stressful situation manageable! Carlos has been my main point of contact and is great to work with! He calls every week to see how the business is doing and makes sure I have no concerns! And as soon as a lawsuit was filed was proactive and me representation literally within a day! I'm still in the process of lawsuits and haven't gotten to the settlement part yet! But so far very good to work with!! Thank you Carlos!!
Reply from Coastal Debt Resolve2025-09-22
Thank you for sharing your experience! We’re so glad to hear that Carlos has been able to make the process feel more manageable and provide the consistent support your business needs. Being proactive and responsive, especially in stressful situations like lawsuits, is exactly what we strive for. We truly appreciate your trust in us and look forward to seeing you through to a successful resolution.
This company made claims of what…
This company made claims of what working with them would save us. They told us that we would make payments to them instead of the lender and that this money would accrue in an account and that when the lender saw that we were meeting these payments they would back off and settle at a lower amount and these funds would be used to settle the debt. CDR advised us to send all communications to them and they would communicate with the lender however never at any time did they make contact with the lender. After the lender sent out UCC 9-409's to all of our customers demanding direct payment to them which cut off nearly all of our income they slowly after 2 1/2 wks sent out a lame response suggesting the customers could continue to pay us if they wished. We wound up settling the account by having 2 customers pay the lender directly (CDR was not involved in the settlement as they had established no lines of communication). We then requested CDR release the funds in the settlement account to help cover the cost of settlement but they refused claiming this money as fees. To the BBB they claimed to have saved us $84,868.17 and insisted they only charged us $40,543.64 in fees but in reality we paid them $66.693.14 so the bottom line is we did save approx $18,175 but wound up having to close our doors due to the fact that nearly all of our AR was tied up for 3 months due to the UCC Filing. I strongly recommend just working directly with your lender to try to find a workable solution to your problems as this method just diverts much of that money to undeserving pockets.
Reply from Coastal Debt Resolve2025-09-19
We respectfully disagree with this review, as it misrepresents both our process and the results achieved. The facts are clear: This business owed $234,868.97. Through our structured program, that obligation was settled for $150,000.00 — a savings of $84,868.97 (36%). These savings were documented in a signed Settlement Agreement and align with the projections outlined in the enrollment contract Our fees were fully disclosed in writing and collected in accordance with the signed Client Agreement. Claims of “improperly withheld funds” are inaccurate. Just as importantly, any decision to close operations was entirely independent of our program. In this business owner’s own affidavit, the business acknowledged that this debt was already “entirely unaffordable” before enrolling. Coastal Debt Resolve has helped many businesses avoid litigation and achieve significant savings through our transparent, professional debt resolution process. While we regret that this client feels dissatisfied, the results speak for themselves: tens of thousands of dollars saved and a major financial burden resolved. We remain committed to providing meaningful relief for businesses facing unmanageable debt.
I have been working with Titus Coe…
I have been working with Titus Coe since I joined the program. He has been amazing in walking me through the process. He answers every question I have and is always available for me. Replies to every email and message I send him.
Reply from Coastal Debt Resolve2025-09-15
Thank you for your kind words! We’re thrilled to hear that Titus has been such a supportive partner in your journey. His dedication to answering your questions and staying available reflects the commitment we strive to provide every client. We look forward to continuing to support you through the process.
I can’t say enough about Coastal Debt…
I can’t say enough about Coastal Debt Resolve and especially the incredible representative who guided me, Shanae Roberts. She wasn’t just patient and professional—she became more like an emotional therapist for me during one of the most difficult times of my life. Three years ago, I suffered a severe automobile accident that left me with a concussion and facial fractures. At the same time, my business was forced to pivot business models due to Covid-related contract terminations. We didn’t have the systems, processes, or clear financial projections in place, and in my vulnerable state, I tried to push forward as if nothing had happened. Unfortunately, I made decisions driven by emotion and hope, relying on verbal commitments that never materialized due to election uncertainty. As a result, I had to let go of three talented team members after exhausting my funds to cover payroll, turning to hard money loans—a big mistake I knew better than to make. But life happens, and in survival mode, I felt I had no choice. That’s when Coastal Debt Resolve stepped in. They provided me with real relief, walked me through their program, and most importantly, they where compassionate and understanding which is what I needed to find my footing again. Shanae patiently walked me through everything, lifting an immense burden off my shoulders and helping me feel hope of a way out of the mess I was in. Now that I’ve completed the program, I’m not only back on track but using my experience to educate other contractors on financial literacy, planning, and how to recover from aggressive loans. Thanks to Coastal Debt Resolve and Shanae, I’ve been able to rebuild with stronger foundations and a renewed vision for financial and business health. I highly recommend Coastal Debt Resolve to anyone feeling overwhelmed or stuck—they don’t just resolve debt, they help you reclaim your life.
Reply from Coastal Debt Resolve2025-09-08
Thank you for sharing your powerful story. We’re truly honored to have been part of your journey and proud of the strength you’ve shown in rebuilding. Shanae will be so grateful to know the difference she made. Stories like yours inspire us to continue helping business owners find real relief and hope.
My exsperience with this company has…been wonderful
My exsperience with this company has been wonderful and my customer service rep Angie Kelly has been the best she has been accurate and profficient professional and curteous. Angie has made what was a nightmare to me in a bussiness aspect a smooth exsperience.
Reply from Coastal Debt Resolve2025-09-08
Thank you for sharing your experience! We’re so glad to hear that Angie was able to make the process smooth and supportive for you. We’ll be sure to pass along your kind words to her — she’ll be thrilled to know the positive impact she’s had.