Coastal Debt Resolve has over 20 years of combined experience providing expert financial, business debt relief and business loan modification solutions. Using our extensive industry expertise, experience, and unique negotiation strategies, we are able to provide business owners with significant relief on their business debt.
Written by the business, not verified by us.Coastal Debt Resolve (coastaldebt.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional support, clear communication, and expert guidance through difficult financial situations. People note that representatives are consistently patient, transparent, and genuinely dedicated to helping clients understand their available options without any pressure. Reviewers often highlight how reassuring it is to work with an experienced team that responds promptly to every question. However, some customers also noted serious concerns regarding payment handling and ongoing communication issues with lenders during the resolution process. A few reviewers felt that the overall services fell short of expectations, specifically mentioning unexpected fees and significant difficulties in reaching resolutions.
Auto-generated from all reviews of this business. For reference only.Thank you for your feedback. We take concerns regarding phone communications seriously. We do not engage in unsolicited or harassing calls. If you believe you received a call referencing our company, please email [email protected] with the phone number in question so we can review the matter and take any appropriate steps. We appreciate the opportunity to address your concern.
Robo calls 3x per day from different numbers each time. Ive blocked more than 32 numbers of theirs. 07/28/26 UPDATE: Ironically, my post was flagged as not belonging to Coastal Debt Resolve, however, looking back at my phone records, all spamm calls stopped on 2/13/26, the same date of this post.
Thank you for your feedback. We take concerns regarding phone communications seriously. We do not engage in unsolicited or harassing calls. If you believe you received a call referencing our company, please email [email protected] with the phone number in question so we can review the matter and take any appropriate steps. We appreciate the opportunity to address your concern.
If you're looking for reliant partners that can always show up when you need them, Coastal Debt Resolve's definitely your one stop.
Thank you for sharing your experience! We’re glad to hear you can rely on us whenever you need support. Being a dependable partner for business owners is exactly what we strive for. We appreciate your trust and are here for you anytime.
The most important thing remains that the whole team operates on the same frequency which make it so easy for you to flow with them.
Thank you for your kind words! We’re glad to hear that our team’s communication and alignment helped make the experience seamless for you. We always aim to work in sync so our clients can feel supported every step of the way.
Grasias juan por tu atención me atendiste lo maxsimo Grasias de nuevamente
¡Gracias por tu mensaje! Nos alegra saber que Juan pudo brindarte una excelente atención. Estamos aquí para ayudarte siempre que lo necesites.
They have proven to be the best in what they do. Keep it up Coastal!!
Thank you so much for your kind words! It means a lot to hear that you feel confident in our work. We’ll definitely keep pushing to deliver the best support possible. We’re here for you whenever you need us!
I honestly felt overwhelmed and stressed before finding Coastal Debt Resolve. The constant worry about debt was affecting my sleep and peace of mind. From the first conversation, they treated me with patience, respect and zero judgement. They explained everything clearly and gave me hope when I really needed it. I finally feel like I can breathe again and see a way forward. I'm truly grateful for the support and care they showed me.
Thank you so much for sharing your experience. We know how heavy and overwhelming debt stress can feel, and we’re truly glad our team was able to bring clarity, patience, and peace of mind back into your life. From day one, our goal is to support people without judgment and help them regain control and hope. We’re grateful you trusted us during such a difficult time, and we’re here for you every step of the way as you move forward.
Zane Kerns did a great job. He helped me out at time when I really wasn't sure what I was going to do. Very informative and walked me through the process making it easy. HIGHLY RECOMMENDED.
Thank you so much for your review! We’re glad to hear that Zane was able to support you during such a stressful time. His goal is always to make the process clear and easy, and we’re happy he delivered that experience for you. We truly appreciate your recommendation and are here for you whenever you need us.
I got a phone call regarding my business and some solutions for our debt management that I decided to take and boy am I glad I did. Even though I didn't end up doing a deal with them Mr Christopher David went well above and beyond to give me some Insider knowledge on the industry and what other options I could explore with my company as I cannot qualify for their services at this time. Any other person that I've encountered would simply say I don't qualify and would and the conversation then but Mr David went as far as to tell me to give him a call back when I was free and he would give me some advice that he has seen other businesses in my similar situation go through. The gentleman did not have to do this whatsoever but he took the time and care and truly showed compassion for my situation which I greatly appreciate and if I ever do qualify for their program I will be calling him first thing! Once again sir thank you very much for the kind words of encouragement and showing me options that I did not know that I had! God bless!
Thank you so much for sharing your experience. We’re truly glad that Christopher was able to support you with guidance and industry insight, even without moving forward at this time. His commitment to helping business owners explore every possible option is exactly what we stand for, and it means a lot to know his compassion made a difference for you.
Zane was very helpful. He was transparent with me even when i didn’t need his services
Thank you for your feedback! We’re glad to hear that Zane was able to support you with honesty and transparency, even when you didn’t need our services. We believe in helping business owners make informed decisions above all else. If you ever need guidance in the future, we’re here for you.
This is a Grade A company that helped me through a dark time in my life. I highly recommend this to anyone looking to relieve their financial woes. Thank you Zack Redick!
Thank you so much for your kind words. We’re truly glad to know our team and especially Zack could support you during such a difficult time. Helping people regain stability and peace of mind is exactly why we do what we do. We appreciate your recommendation and are here for you whenever you need us.
Always have been a little apprehensive about these places and resolving my debts at an honest rate and with honest people. Zane, my debt resolver, took the time to explain the risk involved in a program like this and in my case because of my payment, it wasn’t going to be a good fit for my business. Something about someone being honest in today’s world. Thanks to Zane and CDR for being upfront and honest even if it doesn’t help themselves.
Thank you for sharing your experience. We understand the hesitation that comes with exploring debt relief options, which is why honesty and transparency are so important to us. We’re glad Zane was able to walk you through the risks and give you a clear picture of what would and wouldn’t be best for your business. Even when a program isn’t the right fit, our goal is always to provide guidance you can trust. We appreciate your kind words, and if you ever need clarity or support down the road, we’re here to help.
We understand how frustrating unwanted calls can be, take concerns like this seriously, and promptly honor any request to stop contact while remaining committed to respectful, compliant communication.
All thanks goes to the Coastal Debt Resolve team. They delivered propmtly
Thank you so much for your feedback! We’re glad to hear our team was able to assist you promptly. Providing timely, supportive service is always our goal. If you ever need anything in the future, we’re here to help!
They have been very helpful and thorough. We appreciate the friendly and consistent communication.
Thank you for your feedback! We’re glad to hear our team has been helpful and thorough, and we truly appreciate your kind words about our communication. We’re always here if you need anything.
Marquez Burnside has been a tremendous help. Very thorough and great communication!
Thank you for your feedback! We’re glad to hear Marquez provided thorough support and clear communication. We appreciate your trust and are always here if you need anything.
They are by far the best. Very professional and elite team. They were of great help to me throughout the process of my debt clearance. I highly recommend them.
Thank you for the kind words and recommendation. We’re glad our team could support you throughout the process and provide the level of care and professionalism you deserve. We truly appreciate your trust.
Massive thanks to Coastal debt Resolve they've been of a really great help to me
Thank you so much for your kind words. We’re glad we could be of help and truly appreciate your trust in Coastal Debt Resolve.
I was forced to make the difficult decision a year and a half ago to default on my MCA loans after the MCAS would not help to lower and extend these debts. Angie Kelly and everyone else involved at Coastal Debt were truly a breath of fresh air! While difficult to make that decision and to grasp what was happening or could happen, I felt more at ease as time went on enjoying the brief weekly check-ins in’s with Angie. Thank you again to all of you! I highly recommend using Coastal Debt!
Thank you for taking the time to share your experience. We understand how difficult that decision can be, and we’re truly glad Angie and our team could provide clarity, consistent support, and reassurance throughout the process. Your trust and recommendation mean a great deal to us, and we’re grateful to have been able to support you along the way.
I am a plumbing contractor in the Bay Area that had three high interest loans and contacted coastal debt resolve to discuss my situation with Craig their representative that convinced me that their company had experience negotiating high intent loans and would help me set up a account to pay back the existing loans after negotiating for a lower amount .i paid into the account 5000 a month for over a year ..over 70 k I during this time I made payments into a account ..one loan was negotiated and 12000 was paid into the a plan I agreed to and there is a balance of about 25 k left as far as the rest over 30 k was charged into my account by coastal debt of which 19000 was a “standard fee”and the other fees charged on top..I trusted Craig and this company and waited till recently detailed report ..the customer service rep gave me some link and told me to look it up myself..I saw so many chargesand tried to call Craig who ghosted me-and finally I just had a conversation with with a account manager that gave me the news of their “standard fee” and other charges that I accumulated for the “membership fees “and weekly fees ..Such a rip off ..I have decided to hire a lawyer to represent me and try to really resolve this unethical relationship with coastal debt resolve..maybe this review will warn others to beware of this company and not have a similar experience..Craig told me he would be available to discuss my account not true and that my loans would be settled by their company for a fair amount not true..Anyway I learned a important lesson and I I sure hope that this company will realize at some point they took advantage of a hard working contractor that needed some help and that is unethical ...this company refunded my balance and terminated my account hours after posting this review without notifying me..what about my payment plan they negotiated? could they send me information about my account that was settled after keeping over 30000 of my money ?,,their response was i should ask questions about how much money they were gunna unethicaally take 19 k a "standard fee"and another 13000 in additional fees ..them taking my money and then closing my account after asking for some sort of written report shows how shady they are..i caught thier hands in the cookie jar but apperently too late..time to hire a lawyer and sue them as well as warn anyone that might consider hiring them..they didnt deny taking my money and claiming it as some reward for settling one loan..what a messed up company..i researched on reddit that on average coastal debt resolve usually charges 20 percent of the settled debt..they vharged me over 33000 for the one debt by suibtracting over 49 percent of my account balance in a secured account and refused to give me a written report of the "fees".coastal debt has decided i am not a good client that signed a contract ..deposited over 70 k in a secure account and when i asked for a written report of "fees" i was denied that information.I have given them 72 hours to return the money collected in "fees"or i will hire a busness lawyer to launch a civil suit for breach of contract ..possible fraud and illegally taking money out of my secure account.i will also have the firm launch a criminal complaint There are two sides of a story and this is mine ..i will continue to post updating my experience ..there are laws in this country ..a update..january 13 th..After contacting Coastal asking for a full report on how they withdrew money from a secure account with the details of fees there was no response along with making a demand to get my money back as they decided to not continue to fullfill their contract and do the job they paid themselves out of my "secure account"it is time to find a lawyer to file a civil lawsuit and make a criminal complaint against coastal for fraud and embezzlement of funds.They made a response below how they settled a loan yet they didnt gibe me information to pay the loan after they dropped my case...I will continue to update this review and try to warn folks about this company of unethical scammers that took advantage of a hard working contractor that was trying to resolve debt and was promised help and at the end of the day the removed. over$ 33000 of money in a secure account to pay themselves "fees"only $12000 paid to one creditor and left$ 25768.77 that was returned to me out of that "secure account",,,There are laws in this country and Coastal will have to deal with my attorney andf the loss of future clients that might read my review and take their busness to a reliable company
We’re sorry to hear that this customer is dissatisfied, and we appreciate the opportunity to clarify how our business debt resolution program works. Coastal Debt Resolve works with financially distressed businesses to negotiate and restructure high-interest commercial obligations. In this case, our team successfully negotiated the largest enrolled obligation from approximately $64,000 to $48,500 and significantly extended the repayment period to reduce weekly payment pressure, helping stabilize short-term cash flow for a struggling business. In addition, while negotiations were ongoing, no adverse legal action was taken by the remaining enrolled creditors for more than thirteen months. Our program is designed to continue working toward resolution of all enrolled positions as long as the client remains active and cooperative in the process. Debt resolution programs involve structured fees, third-party administrative costs, and settlement funding that are disclosed in advance and governed by written agreements. Outcomes and timelines can vary depending on creditor posture and a client’s continued participation. After multiple good-faith attempts to connect and address concerns, the company concluded that it could not continue the program under the required cooperative framework and the relationship has since ended. We stand by our process and our results, and we encourage any business considering debt relief to carefully review program terms and ask questions before enrolling so they can determine whether this type of solution is the right fit for their situation.
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