Coastal Debt Resolve has over 20 years of combined experience providing expert financial, business debt relief and business loan modification solutions. Using our extensive industry expertise, experience, and unique negotiation strategies, we are able to provide business owners with significant relief on their business debt.
Written by the business, not verified by us.Coastal Debt Resolve (coastaldebt.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional support, clear communication, and expert guidance through difficult financial situations. People note that representatives are consistently patient, transparent, and genuinely dedicated to helping clients understand their available options without any pressure. Reviewers often highlight how reassuring it is to work with an experienced team that responds promptly to every question. However, some customers also noted serious concerns regarding payment handling and ongoing communication issues with lenders during the resolution process. A few reviewers felt that the overall services fell short of expectations, specifically mentioning unexpected fees and significant difficulties in reaching resolutions.
Auto-generated from all reviews of this business. For reference only.I spoke with Nathan he was great super helpful
Thank you for sharing your experience! We’re so glad to hear Nathan was helpful and made your conversation a positive one. We truly appreciate you taking the time to leave us a review!
Zane Kerns helped me understand my options without trying to make me fit in a one size fits all situation. Very knowledgeable about my business situation and helped determine the program was not a good fit for me at the moment. Gave me lots of insight on what would be a better option for me at this time . The Guy is very transparent and clear about any questions I had. Would recommend being that my last few experiences with other companies felt extremely pushy and did not have my best interest.
Thank you for sharing your experience! We’re glad Zane was able to take the time to understand your unique business situation and provide clear, transparent guidance without any pressure. Sometimes the best way we can help is by being upfront when our program isn’t the right fit and helping point you toward options that may serve you better. We truly appreciate your trust and recommendation, and we wish you and your business continued success!
Alecha Edwards is my person of contact; she has been extremely helpful in saving our business. This is my second time to be in the program. She is always helpful and listening to my concerns. I highly recommend this program.
Thank you for taking the time to share your experience! We’re so glad to hear that Alecha has been a consistent source of support and has taken the time to listen to your concerns throughout the process. Your continued trust in Coastal Debt Resolve means a great deal to our team. Thank you for your recommendation, and we’re grateful for the opportunity to support you and your business.
Zane was great 😊 He took the time out to go through each one of my contracts…. And explained my specified percentage…. The 5 mins I took out from my busy work day will save me thousands. Thank you 🙏🏾
Thank you so much for sharing your experience! We’re thrilled to hear that Zane took the time to carefully review each of your contracts and clearly explain the details and percentages. Knowing that just a few minutes of your time could potentially save you thousands is exactly the kind of value we strive to provide. We truly appreciate your trust in Zane and the Coastal Debt Resolve team!
Thank you for the wonderful feedback! We’re so glad to hear David Medina has provided you with an amazing experience. We truly appreciate you taking the time to share your kind words!
Francine has been great! They are working well for me. We are not yet out of the woods, but it has been incredibly valuable to have them .
Thank you so much for your kind words! We’re glad to hear Francine has been great to work with and that you’re already finding value in the process. We know the journey isn’t over yet, and we’re grateful to be by your side as you continue moving forward!
The absolute worst of the worst offenders for spam calling. They continue to call despite repeated requests to have my number removed from their list. They have no respect for privacy or people. DO NOT DO BUSINESS WITH THEM!!!
We take concerns regarding unwanted telephone contact seriously. Based on the information available to us, we have been unable to verify that the contact described in this review originated from Coastal Debt Resolve. Please email [email protected] with the telephone number involved so we can promptly investigate and, as a precaution, ensure the number is appropriately excluded from any applicable outreach.
I am very impressed with Coastal Debt Resolve. The communication with David Medina has been super fantastic, clear time and consistent.
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with Coastal Debt Resolve. David takes great pride in providing clear, consistent communication, and we’re glad that it made a difference throughout your journey. We’ll be sure to share your feedback with him. Thank you for trusting us—we truly appreciate your support!
I'm surprised with all the help and direction before any commitment. There truly tops in this business. Hard to find help with MCA debt after you're in trouble. Zak and his team really like their job helping small businesses get cash flow back and survive! Thanks guys. Scotty
Thank you so much for sharing your experience, Scotty! We’re honored by your kind words. Zak and the entire team are committed to providing honest guidance and support from day one, even before any commitment is made. We know how challenging MCA debt can be, and our goal is to help business owners regain control of their cash flow with confidence. Your recommendation means a great deal to us, and we truly appreciate you trusting Coastal Debt Resolve to help you through this process.
Working with Francine has been beyond helpful. The communication has been great and any questions are answered flawlessly.
Thank you so much for your kind words! We’re thrilled to hear that Francine has been so helpful throughout your journey. Clear communication and making sure every question is answered are top priorities for our team, and we’re glad your experience has reflected that. We truly appreciate your trust and your recommendation. Thank you for choosing Coastal Debt Resolve!
Francine and her team have taken really good care of me. They prepared me for contingency plans and working with legal. I feel like no matter what curve balls the MCA companies throw at us I am working with an experienced team that knows how to handle it. Thank you all so much
Thank you for your thoughtful review! We’re so glad to hear that Francine and the team have helped you feel prepared and supported throughout the process. Navigating MCA challenges can be stressful, but our goal is to provide experienced guidance every step of the way. We’ll be sure to share your kind words with Francine and the team. Thank you for trusting us—we truly appreciate your recommendation and look forward to continuing to support you!
At first I was skeptical about getting into this program, however it has turned out to be the best decision I have made. Angie was assigned to my case and she is wonderful!!! Excellent guidance, walk me through the steps, on top of following up on important dates and issues, and not only she has been my emotional support at times. Totally recommend.
Thank you so much for sharing your experience! We’re honored you gave us the opportunity to earn your trust, and we’re thrilled to hear it turned out to be one of the best decisions you’ve made. Angie will be so happy to know her guidance, dedication, and support made such a meaningful difference throughout your journey. We truly appreciate your recommendation and are grateful to have been part of helping you move toward a brighter financial future!
Marquez has been very helpful so far in this process. I have been very anxious and he has been so helpful in reassuring me that everything is going great. He responds within minutes and is always very reassuring
Thank you so much for your kind review! We’re delighted to hear that you’ve had such a positive experience with Marquez. We understand that navigating financial challenges can feel overwhelming, and we’re glad Marquez has been able to provide the reassurance, responsiveness, and support you needed throughout the process. Knowing that his prompt communication and dedication have helped ease your anxiety means a lot to us. Thank you for trusting Coastal Debt Resolve. We appreciate your recommendation and look forward to continuing to support you on your journey toward financial freedom!
Spam calls from this company. I don’t own a business and I am in the do not call list. They called from 734-768-0467 a spoofed number.
Brian, we respectfully disagree with the statements in this review. Coastal Debt Resolve assists qualifying businesses with business debt resolution and takes compliance-related concerns seriously. Based on the information provided, we are unable to identify any client relationship with this reviewer, but we welcome direct contact so our team can review any specific concern promptly and professionally.
These guys are the best, Zane Kerns was a great adviser and a big help on cutting costs for our businesses, can’t thank them enough.
Thank you so much for your kind words! We’re thrilled to hear that your experience was a positive one. We’ll be sure to share your feedback with Zane Kerns — he’ll be happy to know he made such an impact. We truly appreciate your trust in us and are grateful for the opportunity to help support your business. Thanks again!
Zane Kerns was extremely professional and helpful. While my specifics didn't lead to working with Coastal i was provided with some very good advice.
Thank you for your thoughtful review. We’re glad Zane was able to provide helpful guidance and valuable advice, even if Coastal wasn’t the right fit for your specific situation. We truly appreciate your kind words about his professionalism and willingness to help, and we wish you all the best moving forward.
You have to have trust when it comes to serious financial decisions always having someone to lean on when things get rocky is necessity I put God first In all I do and you guys have listened and helped me through this thank you for guiding me.God guided me to you you guide me to the right path to keep my word and accomplish eliminating my debt. Thank you Zane for help resolving my issues quickly and efficiently.
Thank you for your heartfelt review. We are truly honored by your trust and grateful for the opportunity to support you through such an important financial journey. We understand that navigating debt can be overwhelming, and having guidance and support along the way can make all the difference. We’re glad that Zane was able to provide the assistance, clarity, and responsiveness you needed to move forward with confidence. Your kind words mean a great deal to our team. Thank you for allowing Coastal Debt Resolve to be part of your journey toward financial freedom. We wish you continued success and peace of mind as you work toward achieving your goals.
Marquez has been incredibly helpful, professional, and supportive throughout the entire process. His level of customer service goes above and beyond expectations. Every time I speak with him, I feel a sense of relief because he always has solutions and guidance for whatever situation I am facing. What stands out most is his ability to make complex or stressful issues feel manageable. He takes the time to explain things clearly, provides reassurance, and helps me feel confident moving forward. His knowledge, patience, and dedication are truly appreciated. Thank you, Marquez, for all your help, support, and outstanding service. It has made a significant difference, and I am very grateful.
Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear about your positive experience with Marquez. Providing clear guidance, personalized support, and peace of mind during challenging situations is exactly what we strive for, and we’re thrilled that Marquez was able to make such a meaningful impact throughout your journey. His dedication to helping clients understand their options and feel confident in their decisions reflects the values we work hard to uphold every day. We’ll be sure to share your kind words with Marquez and our team. Thank you for trusting Coastal Debt Resolve, and we’re grateful for the opportunity to assist you. We wish you continued success and are always here if you need us in the future.
Zane kerns was a real professional to deal with and a pleasure to talk to. Hats off to a great company!!!”
Thank you for your kind words! We’re thrilled to hear that Zane provided such a positive experience. Our team takes great pride in delivering professional, knowledgeable, and compassionate service, and we’re glad Zane made a lasting impression. We truly appreciate your trust in Coastal Debt Resolve and are honored to have been able to assist you. Thank you for taking the time to share your experience!
Zane was so genuine and showed true compassion about my current situation and respected his industry competitors while helping me navigate through these uncharted waters, however unfortunately he couldn’t help me based on my current status. I will reach out and recommend this institution if the opportunity warrants.
Thank you for sharing your experience. We’re grateful for your kind words about Zane and the care, professionalism, and integrity he demonstrated during your conversation. While we’re sorry we weren’t able to assist you at this time, we’re glad Zane was able to provide guidance and help you better understand your options. We believe in putting people first, even when the best outcome isn’t one that leads to a client relationship. We sincerely appreciate your recommendation and wish you the very best as you move forward. If your situation changes in the future, we’re always here to help.
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