Collective

Hi Austin, Thanks for the feedback! We’re glad everything feels easy—that’s exactly what we aim for. – The Collective Team

Hi Preethy, Thank you for the great feedback! We’re glad to hear you’re finding Collective easy, intuitive, and fast—those are exactly the qualities we focus on when building tools for busy business owners. We’ll keep working to make managing your business finances as seamless and efficient as possible. Thanks for being part of Collective. – The Collective Team

Hi Kristin, Thank you for taking the time to share this thoughtful feedback. We’re thrilled to hear that Renz provided such a supportive and patient experience. Taking the time to explain things clearly, work through issues in real time, and make members feel genuinely supported is exactly the standard we aim for. We’ll be sure to pass this along to Renz and the team. Thanks again for being part of Collective—we’re glad to be in your corner. – The Collective Team

Hi Sharon, We’re sorry to hear about your experience and appreciate the feedback. We take all member concerns seriously and will review this matter. Our team will reach out privately to discuss your specific situation, if needed. Thank you for giving us the opportunity to address your concerns. – The Collective Team

Hi Philip, Thank you for sharing this! We’re glad to hear Renz made your onboarding and transition call smooth by patiently answering all of your questions. Providing clear, supportive guidance during onboarding is a top priority for us. Thanks for being part of Collective. – The Collective Team

Hi J., Thank you for taking the time to leave this review — we’re glad to hear the onboarding felt easy and that our team’s responsiveness has been helpful. We also appreciate you calling out the volume of materials we request. Some of those documents are required for compliance and accurate setup, but we’re always working to streamline the process so it feels lighter and clearer for new members. Thanks again for sharing your experience. – The Collective Team

Hi Lisa, Thank you for the kind words — we’re really glad to hear you’re loving the experience so far and that the switch from your CPA has been a positive one for your business. We’ll keep making things clearer, faster, and more helpful as you continue to grow. – The Collective Team

Hi there, Thank you so much for this wonderful review! We’re thrilled to hear how much you’re enjoying your experience — especially with Elizabeth. It’s great to know her guidance has helped make your S Corp finances feel clear, manageable, and less stressful. We’ll keep working to deliver that same level of clarity and support every step of the way. Thanks again for being part of Collective! – The Collective Team

Hi Brian, Thank you for the positive review! We’re glad to hear you’ve had a great experience so far. We’ll keep working to make everything as smooth and helpful as possible. – The Collective Team

Hi Brandon, We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We take all member concerns seriously and have reviewed this matter. Our team has reached out privately to help resolve the issue. Thank you for giving us the opportunity to address your concerns. – The Collective Team

Hey Ryan - glad your experience has been good so far. Looking forward to supporting you as we move into tax season

Hi Sarah, Thanks for the kind words! We’re really glad to hear the onboarding felt easy — that’s exactly what we aim for. We’ll keep refining the experience so everything stays smooth as you continue with Collective. – The Collective Team

Hi Baylie, Thank you so much for sharing this! We’re really glad to hear that Collective has been helpful for your small business and that the guidance on your tax filings feels clear and timely. We’ll keep focusing on fast support and making the whole back-office experience even smoother for you. Thanks again for being part of Collective — we’re happy you made the switch. – The Collective Team

Hey Jackson, We’re sorry to hear the document upload is frustrating. We're working on automating as much as possible and continuing to invest in our product to make this a seamless experience. Thank you for taking the time to leave a review — know that we're working on this. - The Collective Team

Hi Alex, Thank you so much for sharing this — we’re thrilled to hear you’ve been with Collective for 3 years and still finding real value in what we do. It means a lot to know that our team’s work to simplify life for freelancers is making a difference for you. We’ll keep working to make running your business even easier every year. – The Collective Team

Hi Courtney, We’re sorry to hear about your experience and the frustration it’s caused. We appreciate you sharing these details and understand how discouraging it can feel when things take longer than expected. Your feedback about communication and bookkeeping setup is important to us. We’re continuing to refine our processes and communication systems to better support members and ensure smoother experiences moving forward. Thank you for taking the time to share your perspective — it genuinely helps us improve. - The Collective Team

Thank you for sharing this — we love hearing that Collective has helped bring clarity to your accounting and tax filings. That’s exactly what we aim for: making sure you can focus on your business while we handle the complexities behind the scenes. We’ll keep finding new ways to simplify and educate along the way. – The Collective Team

Hi Tessa, Thank you for the kind words! We’re so glad to hear that working with Collective has been easy and that our communication has met your expectations. We’ll keep focusing on clear, consistent support so you can stay confident running your business. – The Collective Team

Hi Steve, Thanks for taking the time to share your experience! We’re glad things are going well so far and appreciate you being part of Collective. We’re here to make sure it keeps getting better from here. – The Collective Team