easy to use
easy to use and excellent information on cost provided
About Compare Power (Best Energy Plans)
Data updated- Website
- comparepower.com
- Category
- Utilities
- Location
- United States · Dallas
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 60% (3/5)
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Is Compare Power (Best Energy Plans) legit?
Compare Power (Best Energy Plans) (comparepower.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Love the enter actual usage data point
I liked being able to enter my actual usage and compares rates to the plans available and check that way. If all I am shown is a bunch of lowest priced plans, that doesn't mean anything to me.
Great service
Excellent Service and very helpful and…
Excellent Service and very helpful and honest on following back up with the customer. Thank you for comparing me with good service that accept me with no deposit up front. 🫶🏽
Wonderful experience with little to no…
Wonderful experience with little to no intervention
The people I talked to knew their job
The people I talked to knew their job. They got me the best rate I could get.
Setup new electricity service for a…
Setup new electricity service for a certain date, got confirmation via email as well, but then another email saying electricity setup was delayed by 5 days!!! Had to call the electricity provider to start the process over again! Frustrating
Very nice in locating the price per kwh…
Very nice in locating the price per kwh I was looking for and a nice updated plan option for my home
Very helpful and efficient tool
Very helpful and efficient tool. Will recommend to others, thank you.
I found ComparePower confusing and…
I found ComparePower confusing and lacking clear, upfront pricing details, which made it hard to trust the plans shown.
I did not place this order
I did not place this order. And I didn't need a new program as I already have one. How did this happen? I was comparing prices.
Reply from Compare Power (Best Energy Plans)2025-12-23
Original Review: "I did not place this order. And I didn't need a new program as I already have one. How did this happen? I was comparing prices." Response: Hi Cynthia. We reviewed your order - you selected a plan, provided your complete order details, authenticated with your phone, checked all the authorization agreement checkboxes, and pressed the button labeled "Submit Your Order", which placed your order. I hope this clarifies how your order was submitted. If you would like help in cancelling your order, and how to do that, we understand - and you can contact us at the phone number in your confirmation email.
Great experience I been looking away…
Great experience I been looking everywhere for light company could get in because of my credit but they got me right in find me a good light company so thankful🫶🏾
Fast and the cheapest and best plans…
Fast and the cheapest and best plans available to Texas . Thank you
Does not stand by recommendations
Compare Power provided info- on web and over phone- that I used to make a decision on which electric company to choose (4 Change Energy). In making this decision, I was advised to calculate my average 30 day usage to help determine appropriate plans. 4Change Energy did not fulfill my change request as I directed and have confirmation of thru Compare Power's site, causing me to incur fees and overcharges. My first billing cycle is calculated at 19 days at full rate per kh since I did not meet the minimum, that was based upon 30 days of use. I was also told by 4 Change that if I had contacted them by 11/13 I would have had more options. I did not receive the bill or any indication that the power was switched early, against my directives, until I received their bill on 11/26. 4 Change stated that was unfortunate for me. When I contacted Compare Power after learning this, I was told they would help me find another new company but not offer advice or assistance with the last company they referred me to. If you want a company that recommends reputable services and stands with you through the process they complete on your behalf, Compare Power is definitely not the service for you.
Reply from Compare Power (Best Energy Plans)2025-12-10
Hi J Miller. We’ve looked for your order but can’t find it, and have requested information from you via Trustpilot. Please email use at [email protected] with reference to this review and we will be able to look into it. We just have no record of your order and you haven’t provided us the additional information requested. That said, for the benefit of anyone else reading this - yes, bill credits are calculated by the provider (not us) per billing cycle, and this is a common complaint with bill credits plans on “short cycles” where your first billing cycle (or last) has a shorter period. Unfortunately that’s just the way the providers play their games. I assure you we are on your team and always take the side of the consumer- we are here for you and will always give you all the help we can any time over the phone.